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Hilton Raleigh North Hills

Raleigh , 3415 Wake Forest Road (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Raleigh North Hills is a great option for travelers looking for a convenient location with easy access to restaurants, bars and medical care. The hotel offers a delicious breakfast buffet and comfortable, spacious beds. The staff is friendly and professional, providing excellent service throughout the stay. While some rooms could use updates, the majority are clean and well-maintained. The pool and jacuzzi are great amenities, although some guests experienced issues with cleanliness. Overall, the Hilton Raleigh North Hills is a superb four-star hotel with exceptional value for the price, making it a go-to option for many guests.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room with Two Double Beds This room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included.

King Room This room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included.

Executive King Room - Non-Smoking This executive room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included. This room features access to the private Executive Level and Lounge, with a continental breakfast (Monday-Friday), and evening hors d'oeuvres, non-alcoholic drinks and honor bar access (Sunday-Thursday).

Queen Room - Non-Smoking This room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included.

Executive Double Room with Two Double Beds - Non-Smoking This executive room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included. This room features access to the private Executive Level and Lounge, with a continental breakfast (Monday-Friday), and evening hors d'oeuvres, non-alcoholic drinks and honor bar access (Sunday-Thursday).

Double Room with Two Double Beds and Tub - Mobility/Hearing Accessible This mobility and hearing accessible standard room features an accessible tub. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.

Junior King Suite with Sofabed The suite features air conditioning, a tea and coffee maker, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Tub - Mobility and Hearing Access This mobility and hearing accessible standard room features an accessible tub. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.

Executive Queen Room This executive room includes a 37-inch high-definition flat-screen TV, work desk and chair with an ottoman. An alarm clock with MP3 capabilities is provided. Free toiletries and a coffee machine are also included. This room features access to the private Executive Level and Lounge, with a continental breakfast (Monday-Friday), and evening hors d'oeuvres, non-alcoholic drinks and honor bar access (Sunday-Thursday).

Queen Room with Roll-In Shower - Disability Access This mobility and hearing accessible standard room features a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.

Corner King Room The spacious triple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Parlor with Sofa Bed The spacious quadruple room provides air conditioning, a tea and coffee maker, a seating area, a sofa, as well as a flat-screen TV. The unit offers 1 bed.

Corner Double Room with Two Double Beds This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

About Hilton Raleigh North Hills

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Guest Reviews

7.7

Good

Location

The Hilton Raleigh North Hills boasts a convenient location, perfect for travelers who like to get around. Guests loved the hotel's proximity to numerous dine-in restaurants and bars, as well as the easy access to the freeway. The location was also ideal for those who needed access to medical care with the hotel being walkable to the hospital. The cleanliness and the friendly staff make it a great getaway spot for guests looking to relax. Fitness enthusiasts praised the hotel's fitness facilities, which were conveniently located on-site. Overall, guests loved the hotel's great location and would consider staying again.

Breakfast

The Hilton Raleigh North Hills offers a delicious breakfast buffet, which guests have praised for its variety and freshness. Moreover, the availability of a Starbucks café on site makes for an even better start to the day! Although some guests have found the breakfast to be a little expensive, paying for it seemed worthwhile for many. The breakfast bar was kept fresh throughout the morning and the omelet was especially popular. However, some guests were confused about whether or not breakfast was included and parking had to also be paid for separately. Overall, the breakfast at the Hilton Raleigh North Hills was enjoyed by many and was a great way to start the day.

Rooms

The Hilton Raleigh North Hills offers a range of rooms that vary in size and condition. Some guests reported smaller rooms, outdated decor and maintenance issues including broken TVs and doors that didn't shut properly. Some even reported dirty towels and unpleasant smells. However, these negative experiences were outweighed by positive feedback from other guests who found their rooms to be extremely clean, comfortable and spacious with everything they needed. The beds were comfortable and roomy and some rooms had a nice, modern style. Overall, while some rooms could use updates or a little TLC, the majority of guests enjoyed their stay in lovely, clean and well-maintained rooms.

Beds

If you're looking for a good night's sleep during your stay in Raleigh, the beds at the Hilton Raleigh North Hills have received rave reviews. Many guests describe them as exceptionally comfortable with some even suggesting that splurging on an Executive suite is worth it for the bed alone. While a few guests found the beds to be too soft or the pillows too flat, the majority were quite pleased with their sleeping arrangements. Spacious rooms and clean, comfortable mattresses were also highlighted by guests staying at the Hilton Raleigh North Hills. However, a small number of guests did report issues with the size of the beds with some stating that they received a smaller bed than what they booked. Overall, the comfortable and spacious beds seem to be a major highlight of this hotel.

Cleanliness

The Hilton Raleigh North Hills receives mixed reviews regarding the cleanliness of the hotel. Some guests describe the hotel as nice and clean with extremely clean rooms that are spacious and comfortable. The property is well-maintained and guests appreciate the great amenities, friendly staff and safe location. However, other guests report dirty rooms with stained and dirty carpets, dirty bathrooms, half-used toiletries and wet towels left in the room upon arrival. Some guests even found bugs in the pool area and on their beds and one guest complained about fleas in the room. Despite some negative reviews, most guests seem to appreciate the location and overall cleanliness of the hotel with some describing it as "super clean" and "well kept".

Staff

The Hilton Raleigh North Hills is a beautiful hotel with a great location, but what sets it apart is its amazing staff. From the moment guests walk in the door, they are greeted with positive interactions and friendly faces. Guests rave about the excellent service and how nice the staff is with many mentioning specific staff members who went above and beyond for them. The bar staff is specifically noted as being exceptional. While a few guests had issues with specific staff members, overall the staff is described as polite, kind and professional. There were a few comments about front desk staff needing better training, but most guests had nothing but positive things to say. The hotel and staff are highly recommended for a pleasant and efficient stay.

Pool

If you're looking for a hotel with a pool, Hilton Raleigh North Hills might just be what you're looking for. Guests have praised the pool and jacuzzi as being great with some even loving it. The hotel is also pet-friendly, so it's perfect for those traveling with furry friends. Unfortunately, some reviews mentioned that the hot tub was not working and the pool area was not cleaned properly with mold and bugs present. Some guests also experienced slipping on the slippery pool area tiles and towels were not always stocked up. However, the cleanliness of the spa area was praised by some and despite a few issues, many chose this hotel because of the pool.

4 Star

Hilton Raleigh North Hills seems to be a great option for travelers looking for a four-star hotel with excellent facilities and services. Guests rave about the size and beauty of the property, as well as the exceptional value for the price. Multiple reviews praise the hotel with positive superlatives like "superb" and "exceptional", citing a great overall stay with everything going smoothly. Some guests even mark the hotel as their go-to option in Raleigh from now on. However, there are a few guests who mention that they were disappointed with their stay and found the hotel underwhelming.

Yes, Hilton Raleigh North Hills has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Raleigh North Hills.

Yes, Hilton Raleigh North Hills welcomes dogs.

No, parking facilities aren't available at Hilton Raleigh North Hills.

Yes, Hilton Raleigh North Hills has a gym.

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