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Embassy Suites by Hilton Raleigh Crabtree

Raleigh , 4700 Creedmoor Road (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmbassy Suites by Hilton Raleigh Crabtree is a top-notch hotel with exceptional service and friendly staff. The hotel's location is fantastic with easy access to Crabtree Mall and other attractions like PNC Arena and downtown Raleigh. Guests rave about the full and delicious breakfast with made-to-order omelettes and eggs. The rooms are spacious, clean and cozy with good beds and bathrooms. The hotel prides itself on cleanliness and guests appreciate the well-maintained and up-to-date rooms. The pool is a hit among guests, especially families with children. Although some guests had minor criticisms about the pillows or facilities, the hotel remains an overall nice and pleasant place to stay. The hotel is also a great choice for travelers with disabilities with spacious and functional rooms and accessible covered parking. Overall, Embassy Suites by Hilton Raleigh Crabtree is a solid choice for a relaxing and enjoyable experience.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Two-Room King Suite Room features a microwave, small refrigerator and tea and coffee-making facilities.

Suite with Two Double Beds - Non-Smoking Suite features a microwave, a small refrigerator and a separate seating area with a sofa bed.

King Room - Mobility Access/Non-Smoking Accessible suite features a microwave, a small refrigerator and a separate seating area with a sofa bed.

Premium Suite This suite features a cable TV, microwave, seating area, and Keurig® coffee machine. Unlimited non-alcoholic beverages and snacks are available.

Premium King Suite - Non-Smoking This suite features a cable TV, microwave, seating area, and Keurig® coffee machine. Unlimited non-alcoholic beverages and snacks are available.

Corner King Suite - Non-Smoking The unit offers 1 bed.

Two Room Corner Premium Suite - Non-Smoking This suite features a cable TV, microwave, seating area, and Keurig® coffee machine. Unlimited non-alcoholic beverages and snacks are available.

Premium King Suite - Mobility and Hearing Access/Non-Smoking Guests will have a special experience as the quadruple room offers a fireplace. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

One-Bedroom King Suite with Roll-In Shower - Mobility Access/Non-Smoking The quadruple room is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker. The unit has 2 beds.

About Embassy Suites by Hilton Raleigh Crabtree

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Guest Reviews

8.5

Very Good

Location

If you're looking for a hotel in Raleigh with a fantastic location, look no further than Embassy Suites by Hilton Raleigh Crabtree! Guests repeatedly rave about the convenience and accessibility of the hotel's location, especially its proximity to the Crabtree Mall - some even call it the only reason they stay here. But it's not just about shopping - the hotel's location also makes it easy to get to other attractions like PNC Arena, NC State University's football stadium and downtown Raleigh. And when you're ready to relax, the hotel's atmosphere is just as enjoyable as its location - guests love the friendly staff and the numerous breakfast options available. So whether you're in town for business or leisure, Embassy Suites by Hilton Raleigh Crabtree is the perfect choice for your next stay.

Breakfast

If you're looking for a hotel with an amazing breakfast, look no further than Embassy Suites by Hilton Raleigh Crabtree. Guests have raved about the full and delicious breakfast with made to order omelettes and eggs that are on point. The breakfast staff has been exceptional and the food plentiful and tasty, leaving many guests highly recommending it. The breakfast is beyond expectations and phenomenal with a variety of different foods and options to choose from. Some guests have found it to be underwhelming or limited, but those opinions are in the minority. Overall, the breakfast at this hotel is excellent and definitely worth trying during your stay.

Rooms

If there's one thing you can count on when staying at the Embassy Suites by Hilton Raleigh Crabtree, it's cleanliness. Guests rave about how clean and cozy their rooms are with many describing the rooms as spacious and functional with good beds and bathrooms. Though some guests noted issues like thin walls and outdated decor, the general consensus seems to be that this is a top-notch hotel with a lot to love. Many guests appreciate the free drinks and happy hour offered by the hotel and praise the good mattresses and quality sheets. Overall, if you're looking for a spacious and clean room with great amenities, the Embassy Suites by Hilton Raleigh Crabtree seems like a solid choice.

Beds

The Embassy Suites by Hilton Raleigh Crabtree has received numerous reviews about their beds. Some guests reported that the mattresses were hard or that the pillows were too soft and flat. However, the majority of guests found the beds to be comfortable and even great with one guest describing it as one of the best hotels they've ever experienced. The hotel's location was also praised in conjunction with the comfortable beds. Despite some minor criticisms about the pillows, there was nothing to dislike about the hotel's accommodations. Overall, guests enjoyed the spacious and clean rooms and the hot breakfast offered.

Cleanliness

Embassy Suites by Hilton Raleigh Crabtree is a hotel that prides itself on cleanliness based on the confirmed guest reviews. Majority of the reviews praised the hotel's overall cleanliness and presentation. Guests loved the well-maintained and up-to-date rooms but some mentioned that the bathrooms needed a major cleaning with issues such as dirt, rust and algae in the baseboards and a few sightings of bugs. Some guests also experienced issues such as water leaks and chipped bathroom sinks. However, most guests appreciated the friendliness of the staff and how the hotel felt safe to stay in during their visit. Despite some setbacks, the property was spotless and overall, guests would stay here again.

Staff

The staff at Embassy Suites by Hilton Raleigh Crabtree are praised for their exceptional customer service with most guests describing them as friendly, hospitable and professional. The breakfast staff is highlighted as exceptional and the kitchen staff is praised for providing plentiful and tasty food. However, some negative reviews mention rude or unhelpful staff, especially at the front desk and bar/dining area. Despite this, the majority of guests appreciate the welcoming and attentive service from the staff. The hotel's location is also a plus, being across from the mall. Overall, guests are impressed with the hotel appearance and the friendly staff with many saying they would be happy to return and use Embassy Suites again.

Pool

Guests have spoken highly of the pool at Embassy Suites by Hilton Raleigh Crabtree. Although one guest was disappointed that there was no hot tub or jacuzzi, the overall consensus is that the heated pool was very nice and the perfect size for a refreshing dip. Kids had a lot of fun playing in the pool area and some guests found it to be such a great spot that they didn't need to leave the hotel to enjoy their stay. Reviewers also report that the pool area was clean and maintained well. However, a few guests did find the pool area to be cold and one review suggested that the pool was a bit noisy and stressful due to screaming children. Overall, guests have had very positive experiences with the pool at Embassy Suites by Hilton Raleigh Crabtree, even going as far as to reserve the indoor pool in advance. Moreover, the combination of the pool and breakfast has proven to be a huge hit among visitors.

Family

Embassy Suites by Hilton Raleigh Crabtree is a nice hotel for families who are looking for a comfortable and enjoyable stay with their children. Guests who brought their toddlers and pre-schoolers were pleased with the amenities and activities suitable for kids. One family even had a family reunion during their stay which added to the fun experience. The pool area was a hit among the kids, providing them with a fun and safe spot to play. Upgraded to a premium suite, guests were delighted with the unlimited and daily snacks and drinks that were included in their stay. The hotel's location also worked well for guests who were close to their family. Although there were some minor disturbances, like a baby crying all night, it didn't ruin their overall satisfying stay. Another group of guests even celebrated a 60th birthday, a wedding and a family reunion at the hotel, which shows how well it caters to various events and groups. The hotel's family-friendly environment and activities make it a good spot for family reunions or gatherings. In summary, Embassy Suites by Hilton Raleigh Crabtree provides a great option for families who are looking for a comfortable and enjoyable stay with their children.

4 Star

Embassy Suites by Hilton Raleigh Crabtree is a great hotel with exceptional service and friendly staff. Guests had a relaxing and pleasurable stay in a nice and superb property. The hotel offers great amenities, including an omelette man who makes a great veggie omelette. Some guests mentioned that it's the best hotel they have ever stayed at. However, a few guests complained about the value for money and some shortcomings in the facilities like the noisy air conditioning and malfunctioning microwave. Despite these, the hotel remains an overall nice and pleasant place to stay for those looking for a relaxing and enjoyable experience.

Accessible

Embassy Suites by Hilton Raleigh Crabtree is a great choice for travelers with disabilities. Guests appreciate the spacious and functional rooms that provide comfort and ease of movement. The hotel also offers accessible covered parking and guests note that there are more spaces for handicap parking. Although some guests were concerned about the elevators, the hotel seems to be working on fixing this issue. Additionally, the hotel has a fair-sized room and guests appreciate the option to reserve the indoor pool. The only downsides noted were the lack of a warm reception area and the fact that one reviewer didn't believe the hotel met their expectations for an Embassy Suites property. All in all, travelers with disabilities can rest assured that Embassy Suites by Hilton Raleigh Crabtree has great accessibility features.

Yes, Embassy Suites by Hilton Raleigh Crabtree has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Raleigh Crabtree.

No, Embassy Suites by Hilton Raleigh Crabtree doesn't allow dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Raleigh Crabtree.

Yes, Embassy Suites by Hilton Raleigh Crabtree has a gym.

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