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21c Museum Hotel Durham

Durham , 111 North Corcoran Street (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, 21c Museum Hotel Durham is a well-located, modern and comfortable hotel with friendly and accommodating staff. The rooms are quiet and nicely decorated with upgrades available for those seeking more space. The bedding and beds are top quality, but some guests noted minor issues with pillows and duvets. The hotel's restaurant received positive feedback despite a few complaints about portion sizes and price. While some guests encountered cleanliness issues, the majority found the hotel to be clean and well-maintained. The on-site museum is a highlight for many guests, but some had doubts about the hotel's four-star status. Despite these minor issues, the 21c Museum Hotel Durham is a great option for travelers looking to stay in the heart of downtown Durham.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Luxury Queen Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Queen Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Luxury King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a minibar, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.

Deluxe King Room with Accessible Roll-In Shower The unit offers 1 bed.

Deluxe King Room - Hearing Impaired The unit offers 1 bed.

Deluxe Room with Two Queen Beds - Accessible The unit offers 2 beds.

Deluxe Double Room with Roll-In Shower - Disability Access The unit has 2 beds.

Deluxe Double Room - Hearing Impaired Access The unit has 2 beds.

Deluxe King Room - Accessible The unit offers 1 bed.

Luxury Suite The unit offers 1 bed.

Luxury Suite with Roll-In Shower - Disability Access The unit has 1 bed.

Terrace Suite The unit offers 1 bed.

21c Suite The unit has 1 bed.

About 21c Museum Hotel Durham

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Guest Reviews

7.7

Good

Location

21c Museum Hotel Durham boasts an extraordinary and wonderfully located property directly in the heart of downtown Durham. The location could not be beat for patrons attending a show at the DPAC with many restaurants and historic landmarks within walking distance. A lively downtown vibe surrounds the hotel and patrons rave about the convenience of having a bar and museum inside the hotel. The staff, design and amenities are top notch, creating a perfect location for any traveler.

Breakfast

Guests rave about the breakfast at 21c Museum Hotel Durham, describing it as "great" and "perfect." However, some guests note that the breakfast restaurant opens a bit late, but they didn't mind since they were able to enjoy the delicious brunch instead. A few guests wished they had the option to eat breakfast on-site, but due to Covid, the hotel did not offer breakfast. While there was an upcharge for breakfast, some guests felt it wasn't worth it. Some guests suggest that the room should be equipped with a fridge since all the food on the property costs money and there is no continental breakfast. Regardless of the on-site offerings, guests didn't go hungry since there were plenty of local restaurants to fill the food gap.

Dinner

If you're planning to stay at the 21c Museum Hotel Durham, don't forget to dine at their amazing restaurant! While some guests encountered issues with the restaurant's operating hours and pricey menu, others raved about the amazing food and ambiance. The cacio e pepe dish was noted as being too peppery for some guests, but overall, the restaurant received positive remarks for its food. Additionally, some guests were disappointed by the small portion size of the salmon dish and one guest had a negative experience with a cold and incorrectly portioned steak. Despite these few negative comments, most guests emphasized the great dining experience at the restaurant.

Rooms

The 21c Museum Hotel Durham offers modern and comfortable rooms in a vintage setting. Guests appreciated the quietness and nice decoration of the rooms. The hotel offers a variety of room sizes with upgrades available for those seeking more space. The showers were outstanding with great water pressure and beautiful tile work. However, a few guests encountered issues with their AC or plumbing. The hotel's overall cleanliness and maintenance were significant pluses. The artwork throughout the hotel adds to the unique and fun atmosphere. While some guests found the rooms austere and underwhelming, others loved the ambience and retro decor. Despite a few minor issues, the majority of guests found the rooms comfortable, clean and well-maintained.

Beds

21c Museum Hotel Durham has a bed experience that is comfortable and super comfy, making it a great place to rest and relax during your travels. While some guests found the pillows a bit hard or the duvet unimpressive, most praised the great quality of the bedding and comfort of the beds. Even though a request for two queen beds was mistakenly filled with a single king, guests still found the beds to be most comfortable. The only minor issue some guests had was with the size of the pillows or the bed being lower than usual. Overall, guests praised the cleanliness and comfort of the beds at 21c Museum Hotel Durham.

Cleanliness

Guests of the 21c Museum Hotel Durham had mixed reviews about the cleanliness of the establishment. While some guests mentioned moldy or dirty bathrooms and carpets, outdated hallways and general neglect in some areas, others found the inside rooms to be clean and fresh. Some praised the location for being clean, while others noted that the hotel seemed rundown and dirty. A few guests did mention issues with towels, dead bugs and stained carpets, but overall, most reviewers described the rooms as immaculate and the hotel as well-maintained and clean. Guests noted that due to COVID, daily cleaning service was limited, but they appreciated the comfortable and easy-to-live-in rooms. Some guests advised that the hotel allows pets and may be the reason for less than perfect cleanliness.

Staff

The staff at 21c Museum Hotel Durham is praised by many guests for their exceptional service, friendliness and helpfulness. They go above and beyond to accommodate guests and make their stay comfortable. The front desk staff, bellmen and valet team are especially noted for their positive attitudes and excellent service. However, some guests did have negative experiences with staff who were incompetent or not very welcoming. Overall, the hospitality and customer service provided by the hotel staff are outstanding and make for a pleasant stay at the hotel.

4 Star

The 21c Museum Hotel in Durham is a wonderful option for anyone looking to stay in the heart of the city. Guests have praised the comfortable and modern accommodations, as well as the friendly and helpful staff. The hotel's location, in a quiet area, is also a plus. However, some guests have had negative experiences with the restaurant and a few have expressed doubts about the hotel being truly a four-star establishment. But despite these minor issues, the hotel shines for its main attraction, the on-site museum, which is a highlight for many guests.

No, 21c Museum Hotel Durham doesn't have any pool.

Yes, a spa is available at 21c Museum Hotel Durham.

No, 21c Museum Hotel Durham doesn't allow dogs.

No, parking facilities aren't available at 21c Museum Hotel Durham.

Yes, 21c Museum Hotel Durham has a gym.

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