Kempinski Hotel Mall of the Emirates, Dubai
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Ideally located next to Mall of the Emirates, the resort offers convenience to both leisure and business travelers with world-class shopping, entertainment and dining just a stone's throw away.
Summary of reviewsThe Kempinski Hotel Mall of the Emirates, Dubai is a luxurious and exceptional five-star hotel located in the heart of the city, attached to the famous Mall of Emirates. The hotel's location is unbeatable, providing guests with easy access to the mall and the metro station. The rooms are spacious, clean and well-maintained with comfortable beds and ample storage space. The breakfast is fantastic with a wide variety of options and excellent service. The staff is friendly, helpful and professional, providing top-notch service and hospitality. While some guests have had minor complaints about the pool and cleanliness, the majority of guests highly recommend this gorgeous and amazing hotel for its luxury, comfort and convenience. It is a perfect family-friendly hotel, although it lacks a kid's playroom and swimming area. Overall, the Kempinski Hotel Mall of the Emirates, Dubai is a great choice for those who prioritize cleanliness, comfort and luxury during their travels.
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Emirates Golf Club can be reached in approximately 20 minutes by car.
The honeymoon experience at Kempinski Hotel Mall of the Emirates exudes a unique blend of urban sophistication and luxurious tranquility. It's a culinary paradise where couples can embark on a global gastronomic adventure, from European-inspired afternoon tea and tasty light bites to expertly crafted Levantine and Spanish cuisine, every meal becomes a cherished memory. Adding to the sensory journey, the SENSASIA® Stories Luxury Spa offers a private couple's suite, where intimacy and serenity combine, fostering an environment of deep relaxation. The changing rooms are complete with zones designed for unwinding, offering a sanctuary away from the hustle and bustle of the city. The experience is crowned by the hotel’s stunning terrace infinity pool, a spectacular space that invites couples to sit back and enjoy the year-long sunshine. As they immerse themselves in the refreshing water, the sweeping views of the bustling city create a captivating contrast, symbolizing the unique duality of their honeymoon - a peaceful retreat amidst the vibrant energy of Dubai.
Spacious rooms and suites, as well as various family packages are offered at this hotel, making it a great choice for a unique family vacation.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Pool Swim Up Bar Outdoor Pool
Room Types
About Kempinski Hotel Mall of the Emirates, Dubai
Guest Reviews
If you are a true shopping enthusiast or a fan of winter sports, then Kempinski Hotel Mall of the Emirates, Dubai is the ideal destination for you. Located in the heart of the city, the hotel is attached to the famous Mall of Emirates, which is perfect for all shopaholics. Conveniently, the hotel is directly connected to the metro station, making it easy to explore the rest of Dubai. The hotel provides an amazing view of Ski Dubai and the proximity of the location with the ski arena is fantastic. The hotel offers luxurious facilities, great food and comfortable rooms. The hotel is perfect for those who want both a comfortable stay and easy access to the mall. The guests simply loved the fact that the hotel is in the mall, providing them with the chance to shop till they drop. The hotel's location is truly unbeatable and is considered one of the best in the city and guests can't stop raving about it.
The Kempinski Hotel Mall of the Emirates, Dubai is the perfect destination for those who love a wonderful breakfast to start their day. Guests rave about the fantastic breakfast options that cover pretty much all cuisine with fresh ingredients and great coffee always on offer. There is even a gluten-free and vegan section for those with special dietary requirements. Although some guests find the cheese section not up to five-star standards and the variety of Arab food limited, the breakfast is still considered amazing, delicious, exceptional, excellent and fabulous by the vast majority. The staff at the restaurant are kind and polite, providing exceptional service. However, some guests remarked that the breakfast offered the same spread for all seven days, lacking the desired variety. Overall, the Kempinski Hotel Mall of the Emirates, Dubai provides guests with an excellent room and facilities along with a tasty and satisfying breakfast that offers good variety and service.
Kempinski Hotel Mall of the Emirates, Dubai boasts very clean and modern rooms that are both comfortable and spacious with ample storage space. The beds are comfy, linens are nice and some rooms even have shattaf/bidet sprays in the bathrooms. The hotel provides perfect room cleaning services with daily fruits and snacks. Although some reviewers note that the hotel is old and needs renovations, the rooms are well-maintained, beautifully designed and offer everything one would expect from a 5-star hotel. Some rooms do suffer from poor views and noise from air conditioning units installed on the roof of the mall, but overall the rooms are quiet and pleasant with excellent room service. While some guests remark on the hotel being extremely far from the elevator, others praise the excellent location of the hotel, the helpful and kind staff and the spectacular breakfast. There are a few negative reviews about the old furniture design, small and extremely damp rooms and the pillow not being very comfortable, but the majority of guests leave satisfied, calling the rooms brilliant and beautiful.
When it comes to a good night's sleep, the beds at Kempinski Hotel Mall of the Emirates won't disappoint. Guests have described the beds as "comfy" and "comfortable", ensuring a peaceful night's rest. Despite a few negative comments regarding the age and softness of the mattresses, overall the beds received high praise. Some guests did mention that the king size bed was the most comfortable option and that the size of other beds may be slightly small. However, this did not detract from the overall positive experience. The only downside mentioned was that the hot water takes a while to come, but rest assured that once you climb into bed, you'll be in for a very good 'bedtime' experience.
The Kempinski Hotel Mall of the Emirates, Dubai is a lovely hotel with high standards of hospitality and cleanliness. The staff is very courteous and professional. The rooms are very clean, comfortable and well maintained. However, a few guests had some complaints about poor cleanliness in their rooms with issues ranging from a terrible smell in the bathroom to unclean towels being provided. Despite these isolated incidents, the majority of guests found the cleanliness of the hotel to be amazing organized and top-notch. The hotel's location, along with its cleanliness, staff and room size, were also highly praised. Overall, the Kempinski Hotel Mall of the Emirates, Dubai is a great choice for those who prioritize cleanliness and comfort during their travels.
The Kempinski Hotel Mall of the Emirates, Dubai is known for its incredibly friendly and helpful staff with guests frequently praising the reception team for their courtesy and professionalism. From the restaurant hospitality crew to the janitors, the staff at this hotel are friendly, attentive and always willing to go the extra mile. The Chief Concierge, Soumish, is particularly celebrated for his helpfulness and generosity with advice, while Ms. Fatima Al-Shabebi is singled out as a standout individual on the team. The hotel's location, service and breakfast all receive high praise, making it an ideal choice for any traveler seeking a comfortable and convenient stay in Dubai.
The pool at Kempinski Hotel Mall of the Emirates, Dubai has received mixed reviews from guests. While some have complained that the high building in the morning blocks the sun, others have raved about the great pool that is heated to an excellent temperature. One guest highlighted the helpful behavior of the swimming pool guides, while another praised the presence of a lifeguard. There were some criticisms, however with one guest complaining about the location of the swimming pool and another pointing out that the showers were old and poorly equipped. The chalets surrounding the pool, on the other hand, seemed to be a hit with guests. However, the pool area can be a bit noisy at times. Overall, if you're looking for a pool to relax in, the Kempinski Hotel Mall of the Emirates, Dubai may be worth considering.
Kempinski Hotel Mall of the Emirates, Dubai is a perfect family-friendly hotel located in the heart of the mall area. The hotel provides accessibility to the mall, allowing you to enjoy quality time with your family. The rooms are spacious and come with lots of storage space. The surprise cake and gift for a kid's birthday made the stay even more special. Although the hotel is kids friendly, there is a lack of a kid's playroom, caregiver and swimming area, which the hotel needs to add to cater to little guests. The hotel currently doesn't have enough kid's activities, but it's still worth considering when travelled with a 6 years old and a 5 months old kid. However, kids under 21 years cannot access the lounge and there is no kids club. If you're travelling with two six-year-olds and lots of luggage, this hotel is still a good option to consider.
The Kempinski Hotel Mall of the Emirates, Dubai is a lovely and exceptional five star hotel with superb facilities and services. The location is great and much needed for a pleasant stay. The staff is friendly, helpful and exceptional. Despite some negative reviews regarding breakfast not being of five star quality and expectations not being met, the majority of guests highly recommend this gorgeous and amazing hotel. It is always nice to be back at this 5 star all-round hotel managed by an exceptional 5 star manager.
When it comes to luxury, the Kempinski Hotel Mall of the Emirates, Dubai does not disappoint. From the moment you arrive, you will experience top-notch service and quality at every turn. Guests rave about the comfortable and luxurious accommodations and the 5-star service and facilities. Despite being attached to a mall, the hotel maintains a certain level of elegance and sophistication that is appreciated by visitors. This is a truly gorgeous hotel that exudes timeless luxury. While some guests may have expected even more from this 5-star hotel, the majority leave with nothing but positive things to say about the friendly and luxurious experience they had.
Yes, Kempinski Hotel Mall of the Emirates, Dubai has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Kempinski Hotel Mall of the Emirates, Dubai.
No, Kempinski Hotel Mall of the Emirates, Dubai doesn't allow dogs.
Yes, parking facilities are available at Kempinski Hotel Mall of the Emirates, Dubai.
Yes, Kempinski Hotel Mall of the Emirates, Dubai has a gym.