Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception all payments for rooms will be taken on the morning of arrival to avoid waiting at reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do your staff practice social distancing guidelines? Yes
Double RoomFacing towards the back of the hotel with a view over open fields towards the coast and Bamburgh Castle, this room includes free Wi-Fi and Freeview TV.
Twin RoomSituated at the rear of the hotel with views across the open fields, this Twin Room features an en suite bathroom.
Family RoomWith views over the open fields towards the coast, this room has an en suite bathroom, free Wi-Fi, and a TV with Freeview channels.
King RoomThis room features a large king-size bed and has views over the fields towards the coast.
Family Room with BathroomThe family room includes a private bathroom fitted with a bath, a shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV.