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Marwell Hotel - A Bespoke Hotel

Winchester , Thompsons Lane, Colden Common (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMarwell Hotel - A Bespoke Hotel is a great location for those wanting to visit Marwell Zoo and nearby attractions. The hotel offers lovely views of the woods and boasts of a rural location, making it peaceful for a relaxing getaway. The breakfast experience varies greatly from guest to guest with some enjoying the choice and quality of food and others finding it underwhelming. Guests rave about the quality of food at the restaurant, though some mention that the menu is limited. The hotel's room facilities have received mixed reviews with some finding them spacious, clean and comfortable, while others expressed disappointment with the dated appearance. The staff have received rave reviews from guests with many commenting on their friendly and helpful nature. The pool has received mixed reviews with some happy to have it as an added bonus, while others are disappointed with its outdated state. The hotel is a great place to stay if you're traveling with children with the adjoining rooms and activity pack for children. The beds have received mixed reviews with some finding them comfortable and others experiencing sunken mattresses and uncomfortable bedding. Overall, the hotel could benefit from some refurbishment but still manages to deliver a pleasant experience.
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Categories

Hotel near Golf Courses

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room This room has a flat-screen TV, complimentary hospitality tray and free Wi-Fi. Many rooms have garden views, whilst all have a private bathroom, complimentary toiletries and 24-hour room service.

Family Room This room has a TV, free Wi-Fi and free tea and coffee. Many rooms have garden views, whilst all have a a private bathroom and 24-hour room service. Accommodates up to 2 adults and 2 children under 12 years.

Superior Double Room Free Wi-Fi, a flat-screen TV and free tea and coffee are featured in these rooms.

Executive Double Room Free WiFi, a flat-screen TV and free tea and coffee are featured in these rooms.

Superior Twin Room Free WiFi, a flat-screen TV and free tea and coffee are featured in these rooms.

Executive Twin Room This room has a TV, free Wi-Fi and free tea and coffee. Many rooms have garden views, whilst all a private bathroom and 24-hour room service.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

About Marwell Hotel - A Bespoke Hotel

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Guest Reviews

7.1

Good

Location

Marwell Hotel - A Bespoke Hotel is situated in a great location, perfect for those wanting to visit Marwell Zoo and Peppa Pig World. The hotel offers lovely views of the woods and boasts of a rural location, making it peaceful for a relaxing getaway. The unique property is conveniently placed near several attractions like Beaulieu, Winchester, Salisbury and Stonehenge. It is a great stopover before a cruise from Southampton. The location is amazing and loved by all. The hotel's proximity to the zoo makes it a very convenient stay. The location is good for those wanting to explore the South Coast, Winchester and Southampton. Rooms and the pool are great, making for a comfortable stay. However, some guests feel that the hotel needs a bit of updating despite its attractive location. Overall, Marwell Hotel is in a perfect location for those who want to visit the zoo and nearby attractions.

Breakfast

Guests at the Marwell Hotel have varying opinions on the quality of breakfast. While some rave about the excellent breakfast, others are underwhelmed by the limited choices and quality of the food. Some guests found table service to be slow and others found breakfast chaotic. A few guests were disappointed with cold or undercooked food and some found that certain items were not replenished quickly enough. However, there were also a considerable number of guests who enjoyed the choice and quality of food and the lovely service. Breakfast was included for some guests and value for money was a concern for others. Overall, the breakfast experience at the Marwell Hotel varies greatly from guest to guest.

Dinner

Guests of Marwell Hotel rave about the quality of food at the restaurant with many describing it as amazing, fantastic and excellent for both dinner and breakfast. Though some mention that the menu is limited, particularly for those who don't eat fish or steak, others say that the restaurant's food has always been exceptionally good. There were also some guests who found the food expensive but tasty. The waiting staff during dinner were fantastic and some guests mention lovely evening meals. However, one guest had to wait for a table and there was no chopped fruit and yogurt at breakfast. A few guests have complaints about the limited menu or the absence of tomato ketchup. Drinks, according to some, are also a bit expensive.

Rooms

The Marwell Hotel has received mixed reviews regarding its room facilities. While some guests found their rooms spacious, clean, comfortable and well-presented, others expressed disappointment with the dated, shabby and tired appearance of the rooms. Carpet stains, dirty bathrooms, sagging mattresses and broken appliances were some of the complaints raised. However, some guests appreciated the large room sizes and high-quality facilities provided in the rooms. Some rooms were described as unique or quirky, while others needed updating and refurbishment. Some rooms were well-heated, while others were too cold or too hot to sleep comfortably. Despite the mixed reviews, the hotel's lovely location and beautiful building were praised by some guests.

Beds

The Marwell Hotel - A Bespoke Hotel has received mixed reviews on their beds. While some guests raved about how comfortable and large their beds were, others experienced sunken mattresses and uncomfortable bedding. Some rooms had two single divan bases pushed together which were at different heights, making for a poor sleeping experience. There were also reports of hard and noisy beds. Despite these issues, many guests still found the beds to be comfortable and clean. Families appreciated the bunk beds for kids, while couples enjoyed the extremely large bed. Overall, the hotel may need to focus on updating their bedding and mattresses to ensure a more consistent sleeping experience for their guests.

Cleanliness

While some guests have praised the cleanliness of Marwell Hotel, others have noted that it needs some improvement. Issues include dirty carpets throughout the hotel, stained and unclean bedding and bathroom facilities, such as mouldy grout and dirty toilets. Some guests have noted that certain areas, including the pool, sauna and changing rooms, need updating. However, there are plenty of positive comments around the cleanliness of the rooms themselves with some guests saying how immaculate and pleasant they were. Despite some negative comments, it seems that the overall theme is that the hotel could benefit from some refurbishment but still manages to deliver a pleasant experience.

Staff

The staff at Marwell Hotel - A Bespoke Hotel have received rave reviews from guests with many commenting on their friendly and helpful nature. From reception to dining room staff, guests have consistently praised the staff's professionalism and approachability. Breakfast service was highlighted as an area for improvement, however, as some guests found the table service slow due to limited staff. Overall, guests have praised the staff for their warm welcomes, excellent service and willingness to go above and beyond to accommodate requests. The pool and sauna staff were also commended for their helpfulness. While a few guests found some staff to be unhelpful, the majority of reviews are positive with some describing the staff as exceptional and fantastic.

Pool

The Marwell Hotel's pool has received mixed reviews from guests. Some are happy to have the pool as an added bonus, especially for the kids, while others are disappointed with its outdated state. Complaints include old and stained pool lining, cloudy water and overbooking of time slots. Some guests also felt that the pool and changing facilities desperately need updating, while others thought that the chlorine levels were too high. On the other hand, there were guests who enjoyed the pool and sauna, finding them to be a great asset. The pool's size and temperature were also praised by some. Overall, the pool at the Marwell Hotel is a love it or hate it experience depending on one's expectations and needs.

Family

Marwell Hotel - A Bespoke Hotel is a great place to stay if you're traveling with children. The hotel is near to Marwell Zoo, making it an excellent location for visiting the zoo. The hotel has a pool that's very useful for a short play before breakfast or dinner and an activity pack for children. The kids will surely love it, as mentioned by some of the guest reviews. Families will find the hotel to be value for money and a convenient place to stay. The adjoining rooms that they offer are also a bonus for families. However, some guests complain about too many kids in the hotel, while others mention that they only got one toilet roll for a party of four. Nevertheless, the hotel has been visited by families every year for the past seven years, which justifies that it is a perfect family-friendly hotel.

Yes, Marwell Hotel - A Bespoke Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Marwell Hotel - A Bespoke Hotel.

Yes, Marwell Hotel - A Bespoke Hotel welcomes dogs.

No, parking facilities aren't available at Marwell Hotel - A Bespoke Hotel.

No, Marwell Hotel - A Bespoke Hotel doesn't have a gym.

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