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The Westin Resort & Spa, Whistler

Whistler , 4090 Whistler Way (Show on Map)

8.3

Very Good

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Info The Westin Resort & Spa in Whistler is a luxurious winter resort which has, however, something to offer all year round. Guests can choose to go hiking or fishing in the summer or snowboarding and skiing in the winter. If they choose to stay indoors, the restaurants, bars, pools and fitness studio will surely keep them occupied.

Summary of reviewsThe Westin Resort & Spa in Whistler is highly recommended by guests for its unbeatable location, just a few minutes' walk from the ski lifts and city center. The hotel's ski valet adds to the convenience of access to the mountains and its facilities including a pool and gym are top-notch. The rooms are spacious and well-equipped with some offering great views of the village or mountains. Although some guests had mixed opinions about the breakfast and parking fees, the majority found the hotel to be clean and comfortable. The staff are exceptional and attentive, going above and beyond to make guests feel welcome. The hotel is a great choice for a winter getaway or family ski trip and also well-suited for pet owners due to its dog-friendly amenities. Overall, The Westin Resort & Spa in Whistler is considered luxurious and indulgent, living up to its reputation for five-star hospitality.
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Pool 1 information:

Location of the pool: Indoor pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Studio Suite, 1 Queen, Sofa bed, Fireplace This double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Studio Suite, 1 Queen, Sofa bed, Mountain view, Fireplace This double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.

1 Bedroom Suite, 1 Queen, Sofa bed, Fireplace This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Studio Suite, 2 Queen, Mountain view, West Tower, Fireplace This double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Studio Suite, 2 Queen, West Tower, Fireplace The fireplace is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.

Bi-level Loft, In Loft: 1 Queen, Sofa bed, West Tower This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a dining area. The unit has 2 beds.

1 Bedroom Suite, 1 Queen, Sofa bed, Whister Village view This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a dining area. The unit has 1 bed.

1 Bedroom Suite, 1 Queen, Sofa bed, Mountain view, Fireplace This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 1 bed.

2 Bedroom Suite, 2 Queen, Sofa bed, Fireplace, Balcony Guests will have a special experience as this double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit offers 2 beds.

2 Bedroom Suite, 2 Queen, Sofa bed, Mountain view, Fireplace This double room features a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 2 beds.

Penthouse Suite, 2 Queen, Sofa beds: 2, Mountain view Guests will have a special experience as the double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.

Accesible, Studio Suite, 1 Queen, West Tower, Fireplace This double room features a fireplace. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Smaller Guest room, 1 Queen, Whistler Village view Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

About The Westin Resort & Spa, Whistler

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Guest Reviews

8.3

Very Good

Location

The Westin Resort & Spa in Whistler boasts an unbeatable location, just a few minutes' walk from the ski lifts and the city center. Guests rave about the convenience of having the ticket center and gondolas right next to the hotel, making it the perfect spot for a family ski trip. The hotel's ski valet also adds to the ease of access to the mountains. Despite being so close to the action, the hotel offers a quiet and comfortable haven for relaxation and its facilities, including a pool and gym, are top-notch. The rooms are clean and spacious and guests love the direct access to Whistler Village with its shops, restaurants and all the amenities you need for a fantastic mountain vacation.

Breakfast

Guests had mixed opinions about the breakfast at The Westin Resort & Spa, Whistler. While some had a not-so-great experience, others enjoyed the buffet breakfast, finding it to be delicious with a great selection of food. However, a few guests found the breakfast to be overpriced with limited options. Some guests were also disappointed with the service and presentation, from the wait time to be seated at breakfast to the disposable containers used for room service. Despite this, some guests took matters into their own hands and opted for grocery shopping to prepare their own breakfast in their room. Overall, while the breakfast experience at The Westin Resort & Spa, Whistler may not be perfect, it may still be worth trying out.

Rooms

The Westin Resort & Spa in Whistler boasts plenty of positive reviews from satisfied guests. Guests have raved about the split-level rooms, some of which come with massive windows, bed on Mezzanine floor and fully equipped kitchenettes. The rooms themselves are well-sized with clean and luxurious bathrooms. Plus, many offer great views of the village or the mountains. The hotel has plenty of amenities, too, from Peloton bikes in the gym to dog beds and food bowls for furry friends. The staff is exceptional with housekeeping services that can be scheduled to guest preferences. While some guests have reported minor issues like difficulty getting their rooms cleaned or a lack of toilet brushes in the bathroom, overall, they are impressed with the hotel's cleanliness, modernity and convenience.

Beds

Guests of The Westin Resort & Spa in Whistler have provided mixed feedback about the hotel's beds. Some reviewers noted that the bedframes were outdated and in need of an upgrade, while others found the beds to be uncomfortable and lumpy. However, the majority of guests found the beds to be comfortable with several highlighting the comfort of the pillows and the overall quality of the bedding. Some guests even described the beds as "heerlijke" (Dutch for delicious). Despite some negative comments about the pull-out sofa bed, the majority of guests found both the regular beds and the sofa beds to be comfortable. One guest suggested that the hotel could benefit from wider beds. Overall, guests who stayed at The Westin Resort & Spa in Whistler found the beds to be comfortable and spacious with good quality bedding.

Cleanliness

The Westin Resort & Spa, Whistler is a great choice for those looking for a clean hotel in an ideal location. Many guests complimented the cleanliness of the hotel, from the facilities to the rooms. Housekeeping staff were exceptional and some guests appreciated being able to schedule cleaning. Although some guests noted that their room wasn't entirely clean upon arrival, most found their rooms to be spotless and equipped with everything they needed. The modern and organized decor also contributed to the overall cleanliness of the hotel. However, a few guests mentioned some cleanliness issues such as dirty carpets, towels and bathrooms. Additionally, some guests were disappointed with the condition of the spa area and the lack of towels. Overall, The Westin Resort & Spa, Whistler is a clean and comfortable place to stay with friendly staff and a great location.

Staff

The Westin Resort & Spa in Whistler boasts a friendly and helpful staff that goes above and beyond to make sure guests have a great experience. While a few guests noted some hiccups with certain staff members, overall the staff was described as welcoming, attentive and efficient. From Mia at reception to Danielle the concierge, guests could not praise the staff enough for their knowledge and efficiency. The ski valet and drive-way valets also received high marks for their helpfulness and attentiveness to guests' needs. Additionally, guests appreciated the early check-in and upgrades offered by staff like Christopher. The location, amenities and comfortable rooms were also highly regarded by guests. In sum, if you're looking for a superb stay with exceptional staff, The Westin Resort & Spa in Whistler is the ideal choice.

Wi-Fi

While some guests commented that wifi wasn't free, many were pleasantly surprised to learn that it was actually complimentary if clicked through properly. However, some were disappointed by the fee and found it complicated to gain access if not a member of the bonus program. Despite this, some found the connection to be spotty in their rooms. Overall, while there were mixed opinions about the wifi, the majority of guests enjoyed their stay at the upscale Westin Resort & Spa in Whistler.

Spa

Guests of The Westin Resort & Spa in Whistler had mixed experiences with the hotel's spa. The eucalyptus steam room and dry sauna received praise as game-changers. The gym, pool and spa areas were also complimented for being nice. However, some guests found the spa too bright and in need of renovation to achieve a luxurious feel. One visitor also noted a lack of amenities in the men's locker room. Visitors who were able to use the spa were pleased with professional therapists but some found the prices to be high. Unfortunately, some guests were unable to use the spa as it was closed for maintenance during their stay. There were also complaints about the small size of the spa when the hotel was fully booked. Despite these mixed reviews, the hotel still advertises itself as a resort and spa destination.

Pool

The Westin Resort & Spa, Whistler boasts an indoor-outdoor pool and hot tubs, which were a highlight for many guests. The outdoor hot tub, in particular, stood out for some as the perfect spot to relax in, even in the snow. While some critics found the pool area lacking with older facilities and smaller pools, positives remarks prevailed. Guests appreciated the fitness facilities and most were content with the pool and hot tubs. A few complaints arose about overcrowding during peak periods, though guests raved about the experience overall.

Parking

The Westin Resort & Spa in Whistler is a great place to stay with convenient parking options. Although parking can be a bit tight for SUVs and is not free of charge, guests can enjoy the convenience of the underground parking. Valet parking is offered but can be pricely. Some guests were surprised by the parking fees, but overall they enjoyed the location's proximity to the Gondola and skiing. Despite the expensive daily parking rate and the lack of free parking, the Westin Resort & Spa is still a great place to stay in Whistler.

Family

The Westin Resort & Spa in Whistler offers a convenient location for families to enjoy the winter wonderland. One family with two kids were excited to receive an upgrade to a two-bedroom suite, adding to their comfort. Although breakfast was a bit of a letdown for the kids, the room, pool and gym facilities were great. The hotel is pet-friendly, which is a plus for families traveling with their furry friends. Families were impressed with the attentiveness of the staff and the spaciousness of the rooms with some even including a kitchenette. The pool was a hit with the kids- one 7-year-old loved it! However, some guests experienced unsupervised children and noise complaints. Overall, The Westin Resort & Spa Whistler is perfect for a winter getaway and excellent for a family ski trip.

Ski

The Westin Resort & Spa in Whistler is a great place for skiing with loads of runs and an unbeatable location right next to the ski lift and gondola for the mountain. The ski valet service was fantastic, very efficient and even provided pick up for free at the bottom of the Whistler gondola. Guests enjoyed the convenience of having rentals being in the hotel and being able to check the rentals for the night. Staff were friendly and helpful and the ski valet service was a highlight for many. The location of the hotel was right next to the slopes, about a 1-2 minute walk and if you want to, you can drop your skis with the Westin ski valet at the bottom of the slope. Some guests noted that the rooms were dated and that the ski valet service was poorly organized, but overall, visitors had a very enjoyable and comfortable stay with access to the main village and quieter location in the village.

5 Star

The Westin Resort & Spa in Whistler has received exceptional reviews from its happy guests. The hotel provides superb facilities and services, making it one of the best hotels during their travels. The front desk staff, specifically Gabrielle and Noah, were polite and professional, making the overall experience enjoyable. Although some guests mentioned that the hotel did not meet their expectations for a five-star rating, most found the hotel to be excellent, relaxing and a wonderful place to stay. The Westin is a perfect place to stop during any vacation and will have guests eagerly looking forward to their next stay.

Luxury

The Westin Resort & Spa in Whistler promises a luxurious stay and it certainly lives up to its reputation. Guests rave about the hotel's elegance, indulgence and overall sense of luxury. The rooms are particularly praised as being one of the nicer ones guests have stayed in. Although some visitors had minor issues during their stay, such as difficulty securing a late check-out or inconsistent room cleaning, they are outliers in a sea of glowing praise. The hotel is considered expensive, but worth every penny with its five-star prices, which more than match the level of luxury offered. Finally, guests appreciate the attention given to every detail, highlighting the overall experience as living up to and surpassing, their expectations of a five-star hotel.

Dog Friendly

If you're looking for a dog-friendly hotel in Whistler, The Westin Resort & Spa should definitely be on your list! Guests have praised the hotel for being very friendly towards pets with plenty of amenities like dog beds and bowls. Fit-minded guests also appreciate the Peloton bikes in the workout room. Though there were some negative comments about the age of the rooms and noise from neighboring pets, overall there are excellent conditions for both families and pets. Do keep in mind that you won't be able to keep your skis in your room, but if you're traveling with furry friends, The Westin Resort & Spa is a great choice.

Yes, The Westin Resort & Spa, Whistler has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at The Westin Resort & Spa, Whistler.

Yes, The Westin Resort & Spa, Whistler welcomes dogs.

Yes, parking facilities are available at The Westin Resort & Spa, Whistler.

Yes, The Westin Resort & Spa, Whistler has a gym.

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