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Elephant Hills Resort

Victoria Falls , 328 Park Way Drive, Victoria Falls (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsElephant Hills Resort is a fantastic hotel that offers excellent breakfast options with good quality food and lots of options available. The hotel rooms are spacious, clean and comfortable with deep baths and comfortable beds. Although some furniture is outdated, the rooms are well cleaned and refreshed daily. The hotel boasts a good standard of cleanliness with daily cleaning keeping everything in tip-top shape. The staff at Elephant Hills Resort are amazing with their friendliness and willingness to assist shining through in every interaction. The hotel has two large, stunning pools that guests love and the pool areas are well-maintained. Overall, Elephant Hills Resort is a great choice for those looking for a resort with a great swimming pool and excellent customer service.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room with Golf Course View Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Double Room with Garden View Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Double Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Double Room with River View Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as river views. The unit offers 1 bed.

Twin Room with View The spacious twin room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a safe deposit box, heating and a TV with satellite channels. The unit has 2 beds.

Twin Room with Garden View Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned twin room features a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned twin room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as river views. The unit offers 2 beds.

Standard Twin Room with Garden View Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned twin room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

Executive Suite The spacious suite offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Deluxe Suite The spacious suite offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Presidential Suite The spacious suite provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned twin room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as river views. The unit offers 2 beds.

About Elephant Hills Resort

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Guest Reviews

8.3

Very Good

Breakfast

Guests of Elephant Hills Resort have been raving about the hotel's breakfast options! The buffet breakfast, which is included in the charges, was described as "excellent", "awesome" and "great". Guests appreciated the "good quality food" and "lots of options" available. Even those with dietary restrictions found the breakfast options to be "fantastic" and accommodating. The only downside mentioned was that the restaurant didn't open early enough for guests with early morning activities, but overall, the breakfast at Elephant Hills Resort received high praise from guests.

Rooms

The Elephant Hills Resort offers spacious and clean rooms with comfortable beds and deep baths with ample hot water. Many guests enjoyed the balcony and its views and appreciated the lockbox for valuables. Though some furniture was in need of TLC and a bit outdated, the rooms were well cleaned and refreshed daily. As for the facilities, some guests noted that they could use a bit of renovation and that the TVs were old with poor quality. Despite some minor room issues, overall they were nice, comfortable and provided a fantastic view. However, a few guests felt that the room prices were too high for the slightly outdated furnishings.

Cleanliness

When it comes to cleanliness, Elephant Hills Resort truly shines. Guests rave about the pristine condition of both the hotel rooms and the surrounding grounds. According to reviews, the rooms are not just fairly clean, but very clean, always super clean and refreshed daily. The hotel boasts a good standard of cleanliness with daily cleaning keeping everything in tip-top shape. Overall, guests appreciate the hotel's efforts to maintain a spotless environment that is both inviting and welcoming.

Staff

The staff at Elephant Hills Resort are simply amazing with their friendliness and willingness to assist shining through in every interaction. From the moment you step into the hotel, you'll be met with warm reception and excellent customer service from the reception to guest relations to events management. Guests rave about the staff's professionalism and courtesy, as well as their accommodating nature - nothing is too much trouble for them. The porter, in particular, is credited for his friendliness and professionalism. What really sets the staff apart, however, is their willingness to go above and beyond to make guests feel special and at home. Muslim guests appreciate the staff's efforts to assist with halaal requirements. Without a doubt, the friendliness of the staff is one of the Resort's greatest assets, making guests feel supported and welcomed throughout their stay.

Pool

The Elephant Hills Resort has received rave reviews for its pool complex. The hotel boasts two large, stunning pools that guests love. The pool areas are well-maintained and the staff go above and beyond to make sure guests are comfortable while lounging poolside. One guest even had the pool to themselves! While some guests suggest the pool could use a bit of a refurbishment, overall the atmosphere and enjoyment factor of the pool areas receive high marks. For those looking for a resort with a great swimming pool, Elephant Hills Resort is definitely worth considering!

Yes, Elephant Hills Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Elephant Hills Resort.

No, Elephant Hills Resort doesn't allow dogs.

Yes, parking facilities are available at Elephant Hills Resort.

Yes, Elephant Hills Resort has a gym.

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