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Hotel Neptuno Playa & Spa

Valencia , Paseo De Neptuno, 2 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Neptuno Playa & Spa is a highly recommended beachfront hotel in Valencia, offering an exceptional location with easy access to the beach and nearby restaurants and bars. The staff is friendly and accommodating, providing excellent service throughout the hotel. The breakfast is diverse and fresh with a dedicated chef for made-to-order egg dishes. The rooms vary in size and view, but are generally clean and comfortable with necessary amenities. The cleanliness of the hotel is impressive, although some areas may need a deep cleaning. The spa and gym facilities are included in the room rate, but some guests suggest improvements could be made. The hotel offers various parking options, but street parking can be difficult. The hotel is located in a bustling nightlife area with some noise from nearby clubs. The beds are generally comfortable, although some guests found them too soft or hard. The jacuzzi lacked heat, but the spa and terrace offer a relaxing experience. Overall, Hotel Neptuno Playa & Spa is an excellent choice for those seeking a beachfront hotel in Valencia with great amenities and service.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub,

Boutique-style Hotel

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Spa,

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Room Types

Junior Suite with Sea View The spacious Junior Suite has an extra sofa bed, bathroom with a shower or bath, and great sea views. Free WiFi is available.

Double or Twin Room Room with free WiFi and a bathroom with a shower. There is also a flat-screen TV.

Double Room with Sea View This room features excellent views of the beach and the Mediterranean Sea and 1 queen-size bed. It has a plasma satellite TV, safe and minibar. The private bathroom has a shower and hairdryer. Free WiFi is available.

Single Room This single room features a bathrobe, minibar and shower. Free WiFi is available.

About Hotel Neptuno Playa & Spa

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Guest Reviews

8.3

Very Good

Location

Hotel Neptuno Playa & Spa boasts an exceptional location, directly on the beach and surrounded by many restaurants and bars, making it an ideal choice for those seeking a lively atmosphere. The hotel is conveniently located near tram and bus stops, providing easy access to Valencia's city center. Guests can enjoy beautiful sea views from their rooms, as well as from the hotel's rooftop terrace. Though some guests noted noise from nearby clubs, the overall consensus is that the location is fantastic. The staff is friendly and accommodating, ensuring a pleasant stay. All in all, Hotel Neptuno Playa & Spa is the perfect choice for those looking to experience Valencia's vibrant beach culture.

Breakfast

Guests of Hotel Neptuno Playa & Spa rave about the breakfast offered, praising its diversity and fresh options such as fruit, yogurt, muesli, baked goods and made-to-order egg dishes. Some even mention the presence of a dedicated chef for the eggs. The breakfast spot also boasts majestic ocean views and patrons commend the cleanliness of glasses and dishes. A few negative reviews criticize the lack of variety, targeting certain international travelers, while others label it as expensive. However, positive reviews far outweigh the negative comments and guests find the staff friendly and attentive. Overall, the hotel's breakfast offerings receive significant praise for quality and taste, including Spanish delicacies and top-notch coffee.

Dinner

Hotel Neptuno Playa & Spa offers a mixed dining experience, according to guest reviews. While the restaurant and facilities appear to be generally impressive, some guests found the evening meals to be disappointing with burnt paella and rushed service from staff. Room service for dinner is not available, which may be inconvenient for some travelers. However, others found the evening meal to be exceptional. The high prices for meals at the hotel, including drinks, were criticized by some guests.

Rooms

The rooms at Hotel Neptuno Playa & Spa provide a mixed experience according to guest reviews. Some rooms have limited views, facing internal spaces or featuring small windows, but most are comfortable and clean. The beds are either comfortable or uncomfortable depending on the room. The rooms vary in size with some guests finding them small for the price while others found them spacious. The bathrooms are generally nice and the technology is adequate. There were sporadic complaints about faulty amenities and a lack of soundproofing in some rooms. However, many guests appreciated the well-functioning air conditioning and comfortable furnishings and some had spectacular sea views. Overall, most guests found the rooms to be clean, smart and in good repair with comfortable beds and necessary amenities.

Beds

Many guests have praised the comfortable beds at Hotel Neptuno Playa & Spa with some describing them as top-of-the-line and high-quality. Others have found them a bit too soft or hard for their liking, but overall, the beds seem to be a highlight of the hotel experience. Guests have appreciated the amenities provided with the rooms, including plush bathrobes, cozy slippers and even beach towels. Some guests have also noted that the beds have caused them discomfort or back pain, but for many others, they have made for a good night's sleep in a convenient location right on the beach.

Cleanliness

Guests of Hotel Neptuno Playa & Spa agree that the cleanliness of the hotel is impressive. While some reviewers noted that the glasses and cups at breakfast could use more attention, the overall cleanliness of the property was highly praised. Many guests commented that their rooms were spotless, although a few mentioned that a deep cleaning may be necessary. The facilities and general cleanliness were also frequently mentioned positively, although a few guests found the cleaning to be mediocre in some areas of the hotel. Despite some issues with noise insulation and a dirty wellness area, guests overwhelmingly commented on the exceptional cleanliness of the hotel. The location of Hotel Neptuno Playa & Spa was also noted as convenient and the breakfast was described as delicious.

Staff

If you're looking for a hotel with a fantastic staff, Hotel Neptuno may be just the place for you. According to guest reviews, the hotel's reception and cleaning staff were friendly and helpful with many reviewers using phrases like "fantastic staff" and "lovely staff" to describe them. The hotel's personnel were also described as professional and well-trained with guests praising their attention to detail and helpfulness.

Many guests noted that the hotel's location was convenient, but it was the quality of the staff that really made their stay enjoyable. Guests were quick to mention details like the helpful receptionists and breakfast staff and many reviewers noted specific staff members by name when praising their service.

Overall, guests gave the hotel high marks for its staff with the only negative feedback coming from a small minority who found the personnel to be unhelpful or inexperienced. If you value friendly, attentive service and are planning a trip to the area, be sure to consider Hotel Neptuno.

Spa

The Spa at Hotel Neptuno Playa & Spa received mixed reviews from guests. While some praised the high-quality services and facilities, others suggested that improvements could be made. The spa and hammam were noted as particularly impressive, but some guests commented that the jacuzzi lacked warmth. Nonetheless, many guests appreciated that the gym and spa were included in the room rate. Some reviews also mentioned the fabulous view from the top floor fitness room and pool. However, a few guests complained of a dirty spa area and one suggested that the basement spa was in need of modernization. Despite these comments, overall, guests were satisfied with the spa at Hotel Neptuno Playa & Spa.

Beach

Hotel Neptuno Playa & Spa boasts an exceptional beachfront location, making it the perfect choice for those seeking an urban beach experience in Valencia. Guests love the easy access to the beach with many mentioning the convenience of being just steps away from the sand. The hotel's position on the beach promenade means that guests are also within easy reach of local bars, cafes and restaurants. Many reviewers noted the hotel's excellent location with ample public transport options nearby, including the tram and bus. The solarium and terrace area are popular spots for soaking up the sun and enjoying the ocean views. Despite being in the heart of the action, the hotel maintains a peaceful atmosphere that guests appreciate. Rooms are clean and comfortable and many offer stunning sea views. Overall, Hotel Neptuno Playa & Spa is an excellent choice for those looking for a beachfront hotel in Valencia.

Parking

Guests of Hotel Neptuno Playa & Spa have an array of parking options to choose from. Some guests were pleased to find free, on-site parking available directly in front of the hotel, while others mentioned an off-site, public garage located nearby. However, some guests did report difficulty finding street parking and caution that the area is prone to “gorrillas” or illegal parking attendants. The hotel does not offer private parking facilities, but there is a taxi stand conveniently located in front of the hotel. Despite a few complaints about mismanagement of parking spots, the majority of guests found parking to be easy and accessible during their stay.

Nightlife

Hotel Neptuno Playa & Spa is located in a bustling nightlife area with plenty of restaurants and bars. However, guests have noted that the nearby Marina beach club plays loud music until late on weekends, which can be heard from the rooms. Some guests found the soundproofing of the rooms to be insufficient and needed to use earplugs to sleep. Despite this, some guests appreciated the friendly staff and relatively quiet environment considering the location. Overall, the hotel offers convenience for those looking to experience the party scene, but may not be the best fit for those seeking a peaceful retreat.

Rooms with Jacuzzi / Hot-Tub

Hotel Neptuno Playa & Spa is a popular destination for travelers who want to enjoy a luxurious stay in a prime location. The hotel ticks all of the boxes - great staff, fully equipped gym and even a free spa facility. Guests can enjoy a relaxing soak in the jacuzzi or sauna without worrying about paying extra fees. However, guests have noted that the spa needs modernization and that the jacuzzi lacked heat. Despite this, guests still recommend the hotel, citing the excellent service and massages. For those seeking some outdoor relaxation, the hotel's terrace is a must-visit spot. Overall, Hotel Neptuno Playa & Spa is an ideal accommodation option for anyone looking for a comfortable place to stay with great amenities.

No, Hotel Neptuno Playa & Spa doesn't have any pool.

Yes, a spa is available at Hotel Neptuno Playa & Spa.

No, Hotel Neptuno Playa & Spa doesn't allow dogs.

Yes, parking facilities are available at Hotel Neptuno Playa & Spa.

Yes, Hotel Neptuno Playa & Spa has a gym.

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