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Altapura

Val Thorens , Rue Du Bouchet (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Info Luxurious 5-star hotel located in the biggest European ski resort, Val Thorens. It offers variety of services from skiing, spa, unique altitude treatments and variety of delicious dishes and desserts.

Summary of reviewsAltapura is a luxurious 5-star hotel that offers exceptional service and facilities for a perfect ski vacation. The hotel's location is ideal for skiers and snowboarders with a ski-in/ski-out option that puts guests directly on the slopes. The breakfast and dinner options are varied and of high quality with some guests receiving a free night and dinner as compensation for any issues. The rooms are spacious, comfortable and well-designed with a goodie bag provided at check-out. The hotel's cleanliness is commendable with guests appreciating the proactive cleaning personnel. The staff is friendly, helpful and professional with many guests praising specific staff members. The spa facilities are of high quality with the after-ski pool and sauna highly regarded. The ski shop staff goes above and beyond to ensure a perfect skiing experience. While some guests have found the hotel to be expensive and the value for money questionable, Altapura is a fantastic choice for anyone looking for a luxurious ski vacation.
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Hotel with Ski To Door Access,

Unforgettable ski experience at the top of Europe, the highest place, Val Thorens.

Hotel near Ski Resorts

Steeped in a boutique Scandinavian style, Altapura is a unique 5-star hotel that will definitely offer every guest the most exciting and memorable winter vacation. Equipped with a ski shop where guests can buy any kind of ski equipment, facilities for the most exciting winter family holiday and ski lifts that lead to the slopes just outside the hotel's door, Altapura is every ski lovers paradise resort.

Hotel with Spa,

The Pure Altitude Spa is designed in a contemporary style to match the landscape and promote relaxation. Visitors can take advantage of the fitness space to prepare for a day of skiing or enjoy the pools, sauna and hammam after a full day on the slopes.

Family Friendly Hotel

The hotel has a Children Area where kids can play, ski and make new friends.

Dog Friendly Hotel

Pets are allowed, some charges may be applicable.

Romantic Hotel

TripAdvisor rated this hotel as number 1 Romantic Hotel in Val Thorens.

Accessible Hotel

Facilities for disabled guests are available.

5-Star Hotel

This hotel is classified as a 5-star hotel.

Hotel with EV Charging Stations,

Luxury Hotel

Hotel for Honeymoon,

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking,

EV charging stations

Hotel with Gym,

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Classic Double Room This room is north-facing and is equipped with free Wi-Fi access.

Club Double Room Offering a view of the surrounding mountains, this room features a sofa and is equipped with free Wi-Fi.

Deluxe Double Room The more spacious Deluxe Double room offers views of the mountains.

Duplex The suite is the most spacious room.

Junior Suite This suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as mountain views. The unit has 2 beds.

Suite This suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as mountain views. The unit has 2 beds.

Family Junior Suite Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as mountain views. The unit has 3 beds.

About Altapura

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Guest Reviews

8.9

Excellent

Location

Altapura is located in the perfect spot for skiers and snowboarders. With a stunning slope-side location directly on the slopes, this hotel is a prime choice for those who want to ski in ski out. The location is amazing, making it the best choice for those who want to be close to the lifts and to magic carpets for beginners and kids. The localisation parfaite is ideal for those looking for great people and location, as it is precisely next to the beginner's ski area. The super gelegenes hotel is nearby the piste and just at the ski slope, allowing guests to enter and exit the hotel skis au pieds. Overall, Altapura is a perfect choice for those looking for an excellent emplacement for their skiing vacation.

Breakfast

Altapura's breakfast gets rave reviews from guests with a range of food options, excellent quality and a nice, clean setting. The buffet breakfast is particularly great, offering a variety of choices that are both delicious and diverse. However, some guests did mention issues with wait times or a lack of cleanliness in certain areas. Still, Altapura's breakfast and bar lunch options are perfect for skiing holidays with many satisfied guests praising the quality of the meals. The only complaints were from those with specific dietary requirements, who found the choices a bit restrictive and had to chase servers to take their drink orders. Overall, Altapura seems to offer an excellent breakfast experience for most guests.

Dinner

Altapura offers a great dining experience with an excellent choice of food and wine. Both the breakfast and dinner restaurants are well-appointed with a varied choice every day to cater to every taste. While some reviewers found the dinner options limited or rated the dinners as 6-7 out of 10, the hotel compensated by offering a free night and a dinner in their restaurant. However, some guests were less satisfied with the food and found it below average, bad or as dry/frozen products. Some restaurants were also closed during their stay and one reviewer notes that the only open restaurant was a self-service buffet with no clear indication of the contents of the dishes. Despite mixed reviews, most guests found the quality of the meals to be good, varied and of star quality.

Rooms

Altapura is a magnificent hotel with spacious, comfortable and clean rooms that have a superb interior design. Guests were impressed with the quality of the ski equipment in the room and the good size and quality of beds. The bathrooms were clean and fitted with nice, thick towels. While some guests felt that their Deluxe rooms could have been a little bigger and with slightly better decor, others found the rooms to be large and well-decorated. The hotel provides a goodie bag at check-out, which guests appreciated. Despite some issues with the aménagement de qualité médiocre, such as the vétusté de notre chambre club taches javel fissures plafond, guests generally found the rooms to be comfortable and cosy. However, some guests noted that the rooms were only cleaned once per day and the paint was peeling off in some bathrooms. Nonetheless, the view from the rooms was amazing, even for those with no mountain view and some guests even stayed in the Duplex rooms. Overall, Altapura offers an unforgettable stay with high-quality and well-designed rooms.

Cleanliness

Altapura is known for its exceptional standards in cleanliness as repeatedly mentioned by its satisfied guests. The bathrooms were clean and sparkling and guests enjoyed using the nice thick towels provided. The housekeeping staff ensures that the rooms are perfectly clean and they attend to it several times per day. The guests appreciated the cleanliness of the Zimmer or rooms during their stay. Guests also noted the proactive cleaning personnel in the hotel. However, some guests were disappointed that their rooms were only cleaned once a day and they had to keep their damp and chlorinated robes and slippers. Moreover, some guests were bothered by the peeling paint in the bathroom. Overall, the cleanliness of Altapura is commendable and guests can have a pleasant and hygienic stay.

Staff

The staff at Altapura hotel received overwhelmingly positive reviews from guests. They were described as friendly, helpful, attentive and professional. Many guests mentioned specific staff members, such as Christel from the Kids Club and Marina. The entire team, including managers, concierge, porters, housekeepers, bar staff, waiters and chefs, went out of their way to accommodate guests' needs. Guests also appreciated the ski shop service and the shuttle and valet service. The staff's kindness and friendliness were consistently praised, as well as their willingness to help. However, there were a few negative comments about staff members who were untrained or did not speak French fluently. Overall, guests of Altapura hotel were very satisfied with the service provided by the friendly and exceptional staff.

Spa

Altapura's spa is a great addition to the ski vacation experience with many guests praising the quality and relaxing nature of the treatments on offer. The spa section was deemed by many to be perfectly adequate, though some wished it was nicer in appearance. The after-ski pool and sauna were highly regarded by all and the spa as a whole was considered a great way to end the day on the slopes. Despite some guests reporting that the spa area was a little cold, the general consensus was that the spa was exceptional with particular praise for the Igloo spa section. The spa facilities, including the pool, sauna and hammam, were of a high quality and the spa area itself may have been small but was very nicely designed. Despite some concerns about the young and unguided service personnel, the hotel's spa was a standout with many guests noting that it was the only part of the hotel that met their expectations.

Ski

If you're looking for the perfect ski vacation with easy access to the slopes, look no further than Altapura. With its ski-in/ski-out location, you'll be able to hit the slopes directly from the hotel. The convenient ski room provides a great place to store your gear and the ski shop and ski rentals allow you to easily get everything you need for your skiing adventure.

The concierge takes care of everything, including skipasses, so you don't have to worry about anything. With so many great options for skiing right at your fingertips, you'll never be bored. The location is perfect for those who want to experience luxury skiing with a ski-in and ski-out option that puts you directly on the slopes. Even beginners and kids will enjoy the proximity to the magic carpets and lifts, making it easy for them to learn how to ski.

The service is exceptional with the ski shop staff going above and beyond to make sure your skiing experience is absolutely perfect. You'll be able to store your ski equipment in your own heated locker, ensuring that everything stays dry and safe.

If you're looking for a relaxing ski vacation without the crowds, January is the perfect time to go. You'll be able to ski to your heart's content without too many people around and you'll love the proximity to the slopes.

Overall, Altapura is a fantastic place to stay for anyone looking for a ski vacation. With its great location right on the slopes, luxury accommodations and exceptional service, you'll never want to leave.

5 Star

Altapura truly lives up to its 5-star rating according to guest reviews. Visitors have called the hotel exceptional, perfect for a winter vacation and superb. It offers facilities and services comparable to the best in the industry. However, some guests have not found the hotel to be up to their expectations with some calling out the high price for amenities they considered not befitting of a 5-star establishment. Some guests have also criticized the staff for their lack of training, management style and professionalism, stating that it does not meet the standards of a luxury hotel.

Luxury

Altapura is a truly amazing luxury hotel that provides top-quality accommodation, complete with beautiful and comfortable rooms with outstanding views of the surrounding mountains. The heated pool is perfect for relaxing after a day of skiing on the luxury slopes, making it an ideal location for lovers of luxury skiing. This stunning hotel is beautifully appointed to a 5-star level and makes a great choice for anyone looking for a lovely, luxury hotel. However, getting a ski pass from the hotel incurs a ridiculous additional fee and some guests have found the service and food level to be in line with other hotels in the area, making the value for money questionable. Meanwhile, some guests have also found that despite the kindness of the staff, the management falls short of the standard one would expect from a luxury hotel with guests reporting that employees are not properly trained to work at such a premium establishment.

Yes, Altapura has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Altapura.

Yes, Altapura welcomes dogs.

Yes, parking facilities are available at Altapura.

Yes, Altapura has a gym.

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