Royal Victoria - Ex British Embassy
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Summary of reviewsRoyal Victoria - Ex British Embassy is celebrated for its prime location at the entrance of the Medina in Tunis, offering guests an ideal base to explore the city's vibrant parts, markets and landmarks. Its authentic Tunisian decor and historical charm are greatly appreciated, alongside the kind and attentive staff who enhance the pleasant stay with their exceptional service. The proximity to restaurants, cafes and transport options make this hotel a standout choice for both shopping and sightseeing.
Guests have varied opinions about the dining experience with breakfast receiving a largely positive reception. Many enjoy the delightful variety of local and Western dishes, including highlights like traditional pastries, fresh fruit and gluten-free options. The dedicated and friendly staff further enrich the breakfast atmosphere. However, some find the breakfast basic and in need of fresher options. Dinner service, on the other hand, has mixed reviews with some guests noting limited and expensive options and preferring local eateries.
The hotel rooms blend luxurious vintage decor with modern comfort, offering spacious and clean accommodations. Many guests enjoy the beautiful views from balconies and terraces. The rooms' cleanliness is often praised, though some guests encounter occasional maintenance issues and noise disturbances. Renovations and improvements in amenities could elevate the comfort level.
The staff is a standout feature with many guests highlighting their friendliness, professionalism and willingness to assist in any situation, significantly enhancing the overall guest experience. The hotel's WiFi service is generally reliable and strong, although some connectivity issues are reported on higher floors.
Parking presents a mix of experiences; secure options are available, but finding a spot can be challenging, especially during peak hours. The beds receive mixed reviews with many guests finding them comfortable, though some report issues with firmness and sagging.
While the hotel exhibits commendable qualities, it sometimes falls short of the 4-star expectations, especially regarding facilities and cleanliness. The business amenities and convenient location are appreciated by business travelers, although workspace limitations are noted.
In summary, Royal Victoria - Ex British Embassy offers a charming and convenient stay with excellent staff, a prime location and comfortable accommodations, despite some areas needing improvement.
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Guests have varied opinions about the dining experience with breakfast receiving a largely positive reception. Many enjoy the delightful variety of local and Western dishes, including highlights like traditional pastries, fresh fruit and gluten-free options. The dedicated and friendly staff further enrich the breakfast atmosphere. However, some find the breakfast basic and in need of fresher options. Dinner service, on the other hand, has mixed reviews with some guests noting limited and expensive options and preferring local eateries.
The hotel rooms blend luxurious vintage decor with modern comfort, offering spacious and clean accommodations. Many guests enjoy the beautiful views from balconies and terraces. The rooms' cleanliness is often praised, though some guests encounter occasional maintenance issues and noise disturbances. Renovations and improvements in amenities could elevate the comfort level.
The staff is a standout feature with many guests highlighting their friendliness, professionalism and willingness to assist in any situation, significantly enhancing the overall guest experience. The hotel's WiFi service is generally reliable and strong, although some connectivity issues are reported on higher floors.
Parking presents a mix of experiences; secure options are available, but finding a spot can be challenging, especially during peak hours. The beds receive mixed reviews with many guests finding them comfortable, though some report issues with firmness and sagging.
While the hotel exhibits commendable qualities, it sometimes falls short of the 4-star expectations, especially regarding facilities and cleanliness. The business amenities and convenient location are appreciated by business travelers, although workspace limitations are noted.
In summary, Royal Victoria - Ex British Embassy offers a charming and convenient stay with excellent staff, a prime location and comfortable accommodations, despite some areas needing improvement.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The 'Royal Victoria - Ex British Embassy' boasts an exceptional location highly praised by its guests. Nestled right at the entrance of the Medina, this hotel serves as the perfect base for exploring the historic and vibrant parts of Tunis. Visitors are particularly impressed with its proximity to the bustling market, traditional souks and prominent landmarks of the city center, making it an ideal spot for both shopping and sightseeing. The central and convenient situation allows easy access to restaurants, cafes and transport options. The hotel’s authentic Tunisian decor, coupled with its historical charm, enhances its appeal, offering guests a unique and pleasant stay amidst the lively city atmosphere. The staff's kindness and attentiveness, along with the beautiful views of the lively square, further contribute to a memorable experience. Overall, the location is frequently described as unbeatable and superb, underscoring the hotel's prime position in the heart of Tunis.
The breakfast offerings at Royal Victoria - Ex British Embassy hotel have varied feedback from guests. Many guests found the breakfast exceptional, delightful and delicious, appreciating the variety and the mix of local and Western dishes. Specific highlights include traditional sweet pastries and local Tunisian food, alongside the convenience of having breakfast in the charming ground floor café or on the terrace with good options.
Several positive comments mentioned the impressive buffet with fresh fruit, savory salads, cheeses, cold cuts and freshly made omelettes, ensuring something for everyone. Guests also praised some unique offerings like strawberry juice and gluten-free crepes. The staff received praise for being dedicated and friendly, adding a pleasant atmosphere to the breakfast experience.
On the flip side, some guests felt that the breakfast was basic, limited and could benefit from more variety and fresher options. A few reviews highlighted specific issues such as poor coffee quality, the presence of flies and inadequate topping-up of buffet items. There were mentions of breakfast being underwhelming and not meeting the expectations of a 4-star hotel. Despite these drawbacks, many still found the breakfast sufficient and good value for money.
The dining experience at Royal Victoria - Ex British Embassy has garnered mixed reviews with a significant emphasis on breakfast rather than dinner options. The hotel’s restaurant is primarily open for breakfast, which has led to some disappointment among guests hoping for evening meals on-site. Those who did manage to dine in the hotel restaurant found it to be filling but had mixed feelings about its quality and value. Some praised the good couscous and gluten-free crepes, but others found the dinner options limited, expensive and sometimes poorly executed, such as food arriving cold after long waits.
Several guests also expressed a desire for a more inviting and hygienic dining environment. Some found the restaurant closed in the evenings or were misinformed about operating hours, adding to their dissatisfaction. Despite the absence of a full-service restaurant and bar in the evening, there are plenty of local dining options nearby, which some found convenient and enjoyable.
In summary, while breakfast seems to meet expectations, those planning to dine at the hotel for dinner might want to consider nearby establishments to ensure a satisfying meal.
Royal Victoria - Ex British Embassy offers a blend of charm and vintage character in its rooms, boasting luxurious and beautifully ornamented spaces that appeal to guests' aesthetics. Many travelers appreciated the spaciousness of several rooms, along with views from balconies and terraces that add a delightful touch to the experience. Cleanliness is a strong point with rooms being well-maintained and cleaned daily. The bathrooms, despite occasional maintenance issues, feature lavish decorations that enhance the overall allure of the accommodations. The traditional and stylish decor provides a historic and cozy ambiance, making the rooms attractive and comfortable for stays.
However, some areas need attention. Numerous reviews mentioned that certain rooms, especially the smaller ones, felt cramped and lacked some modern amenities. Issues such as broken fixtures, outdated equipment and wear and tear were common concerns. Noise from traffic and internal disturbances also affected the comfort levels for some guests. Additionally, specific facilities like the mini-fridge and bathroom fittings required better upkeep and the absence of essential amenities such as air conditioning or a kettle was noted.
Overall, while the hotel's historic grandeur is evident in its decor and structure, some renovations and modernizations are necessary to elevate the comfort and convenience for future guests.
The beds at the Royal Victoria - Ex British Embassy evoke a range of opinions from guests with experiences varying widely. Many reviews highlight the comfort of the beds, describing the mattresses as incredibly comfortable and the beds themselves as charming and cozy. Guests appreciated the good bedding, soft sheets and fluffy pillows that contributed to a restful night's sleep. Descriptions of the beds often included terms like comfortable, firm and very comfortable, indicating a general satisfaction with the sleeping arrangements.
However, not all feedback was positive. A number of guests found the mattresses and pillows to be very uncomfortable, citing issues such as sagging mattresses, stiff beds and ridiculously hard pillows. Several reviews noted the firmness of the beds and pillows, which some guests found to be too hard and uncomfortable. Others mentioned discomfort from sagging mattresses and a lack of proper bedding, which affected their overall sleep quality.
While the Royal Victoria - Ex British Embassy received praise for its comfortable and clean beds with good bedding, it's clear that comfort levels can vary based on personal preferences for mattress firmness and pillow softness.
Royal Victoria - Ex British Embassy presents a mixed picture when it comes to cleanliness. On the positive side, many guests lauded the impeccable condition of the hotel, often describing it as clean, tidy and well-maintained. Rooms were frequently noted as being clean and comfortable with some guests highlighting the elegant and detailed decor. Daily cleaning routines were appreciated, ensuring a fresh and pleasant scent in the rooms.
However, there were a notable number of reviews indicating varying levels of cleanliness across different areas of the hotel. Some guests encountered rooms that were not as clean as expected with specific complaints about dirty walls, unclean bathrooms and hair on the beds and floors. The maintenance of facilities also seemed to be an area of concern with issues such as water leaks, broken fittings and outdated features being mentioned.
Overall, while many guests found the cleanliness of the hotel to be commendable and up to standard, others experienced inconsistencies that detracted from their stay. Efficient and thorough cleaning, along with better upkeep of facilities, could enhance the overall guest experience at Royal Victoria.
At the Royal Victoria - Ex British Embassy, the standout feature is undoubtedly its staff. Across a plethora of reviews, guests consistently highlight the exceptional service provided by the hotel's personnel. The staff members are frequently described as super friendly, exceptionally kind and highly attentive to guests' needs. Whether at the reception or handling daily operations, they are praised for their courteous and welcoming demeanor.
Guests appreciate the professional yet warm-hearted nature of the entire team, which includes a special mention for individuals like Lotfi and Ahmed, who are known for their willingness to assist. The reception staff, in particular, receive accolades for their friendly and efficient service, often going above and beyond to ensure a pleasant stay. They provide tips on local sightseeing and are available around the clock, embodying a true service-oriented spirit.
The cleaning staff also contribute positively with efforts to maintain cleanliness highly appreciated by visitors. Multilingual abilities among the staff members facilitate better communication, making the guests feel more at home. It’s clear that the attentive and engaging attitude of the staff significantly enhances the overall guest experience, making the Royal Victoria a standout choice for those visiting Tunis.
The Royal Victoria - Ex British Embassy hotel generally receives positive feedback regarding its WiFi service. Guests report a reliable and strong connection throughout the establishment with several noting the convenience of free access. WiFi performance is described as good to excellent, ensuring a smooth online experience. However, there are occasional mentions of poor connectivity, particularly on the third floor and some guests have found the WiFi to be practically useless in certain rooms. Despite these few issues, the majority of reviews commend the hotel's internet service as satisfactory.
Parking at 'Royal Victoria - Ex British Embassy' presents a mixed bag of experiences. On the positive side, there is a parking garage and private parking right in front of the hotel, offering safe and secure options, particularly for motorcycles, which are monitored 24 hours a day. Guests appreciated the availability of free parking space right in front of the hotel or in nearby pedestrian areas. Some found it convenient to park their vehicles right at the front door without any issue.
However, there are some notable challenges. Parking space is limited and on-street or main square parking can be difficult, especially before 5 pm due to traffic congestion. For some, finding a parking spot was tricky or not hassle-free with a few experiencing that parking was non-existent or not properly designated. Guests mentioned needing assistance from the hotel staff, who, while generally helpful, couldn't always make parking straightforward. Additionally, the risk of parking penalties like wheel clamps and impoundment was noted due to unclear communication about paid parking zones.
In sum, while parking is available and even free in some cases, it requires patience and sometimes assistance, particularly during peak hours.
The "Royal Victoria - Ex British Embassy" hotel exhibits an impressive property that leaves some guests feeling it deserves more than top marks. However, reviews indicate a wide disparity in meeting the expected standards of a 4-star hotel. Despite some recommendations, many guests express dissatisfaction regarding the facilities and services, stating that they fall short of the 4-star threshold. Reports mention the need for refurbishment and highlight issues like non-operational air conditioning being excused by seasonal policies. Additionally, several reviews pointed out cleanliness problems and operational inconsistencies. The general sentiment from the reviews is that the hotel does not consistently meet 4-star classifications, leading to a notable sense of disappointment among the clientele.
Royal Victoria - Ex British Embassy has garnered positive feedback for its amenities and services tailored for business travelers. Guests frequently noted the availability of business amenities, making it a suitable choice for those on business trips. The hotel excels in taxi arrangements, often described as unbeatable, which is a major convenience for guests needing reliable transportation for their business needs. The location is frequently mentioned as convenient for business purposes, aiding those visiting for academic meetings or conducting business research.
However, there are some areas that may require improvement. Specifically, some guests have found the workspace to be limited and unsuitable for extensive work, presenting a challenge for business tasks. Despite these drawbacks, the overall sentiment remains favorable for those seeking a convenient and well-equipped stay for business endeavors.
The Royal Victoria - Ex British Embassy offers significant accessibility features for guests with reduced mobility. The hotel is well-situated, providing easy access from the airport and proximity to key locations such as the entrance to the Medina and Bourguiba Avenue, making it convenient for exploring the city either on foot or by taxi.
The hotel has accessible rooms, including those on the ground floor and an accessible parking area, ensuring that essential amenities are available to all guests. However, there are some challenges to note. The entrance has stairs and although a ramp is installed, its slope is concerning. To reach the elevator and restaurant, guests will encounter steps, which may present additional difficulty.
Despite these hurdles, the majority of the hotel’s features cater well to those with mobility issues, providing an overall accessible experience in a central and convenient location.
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Location
Breakfast
Several positive comments mentioned the impressive buffet with fresh fruit, savory salads, cheeses, cold cuts and freshly made omelettes, ensuring something for everyone. Guests also praised some unique offerings like strawberry juice and gluten-free crepes. The staff received praise for being dedicated and friendly, adding a pleasant atmosphere to the breakfast experience.
On the flip side, some guests felt that the breakfast was basic, limited and could benefit from more variety and fresher options. A few reviews highlighted specific issues such as poor coffee quality, the presence of flies and inadequate topping-up of buffet items. There were mentions of breakfast being underwhelming and not meeting the expectations of a 4-star hotel. Despite these drawbacks, many still found the breakfast sufficient and good value for money.
Dinner
Several guests also expressed a desire for a more inviting and hygienic dining environment. Some found the restaurant closed in the evenings or were misinformed about operating hours, adding to their dissatisfaction. Despite the absence of a full-service restaurant and bar in the evening, there are plenty of local dining options nearby, which some found convenient and enjoyable.
In summary, while breakfast seems to meet expectations, those planning to dine at the hotel for dinner might want to consider nearby establishments to ensure a satisfying meal.
Rooms
However, some areas need attention. Numerous reviews mentioned that certain rooms, especially the smaller ones, felt cramped and lacked some modern amenities. Issues such as broken fixtures, outdated equipment and wear and tear were common concerns. Noise from traffic and internal disturbances also affected the comfort levels for some guests. Additionally, specific facilities like the mini-fridge and bathroom fittings required better upkeep and the absence of essential amenities such as air conditioning or a kettle was noted.
Overall, while the hotel's historic grandeur is evident in its decor and structure, some renovations and modernizations are necessary to elevate the comfort and convenience for future guests.
Beds
However, not all feedback was positive. A number of guests found the mattresses and pillows to be very uncomfortable, citing issues such as sagging mattresses, stiff beds and ridiculously hard pillows. Several reviews noted the firmness of the beds and pillows, which some guests found to be too hard and uncomfortable. Others mentioned discomfort from sagging mattresses and a lack of proper bedding, which affected their overall sleep quality.
While the Royal Victoria - Ex British Embassy received praise for its comfortable and clean beds with good bedding, it's clear that comfort levels can vary based on personal preferences for mattress firmness and pillow softness.
Cleanliness
However, there were a notable number of reviews indicating varying levels of cleanliness across different areas of the hotel. Some guests encountered rooms that were not as clean as expected with specific complaints about dirty walls, unclean bathrooms and hair on the beds and floors. The maintenance of facilities also seemed to be an area of concern with issues such as water leaks, broken fittings and outdated features being mentioned.
Overall, while many guests found the cleanliness of the hotel to be commendable and up to standard, others experienced inconsistencies that detracted from their stay. Efficient and thorough cleaning, along with better upkeep of facilities, could enhance the overall guest experience at Royal Victoria.
Staff
Guests appreciate the professional yet warm-hearted nature of the entire team, which includes a special mention for individuals like Lotfi and Ahmed, who are known for their willingness to assist. The reception staff, in particular, receive accolades for their friendly and efficient service, often going above and beyond to ensure a pleasant stay. They provide tips on local sightseeing and are available around the clock, embodying a true service-oriented spirit.
The cleaning staff also contribute positively with efforts to maintain cleanliness highly appreciated by visitors. Multilingual abilities among the staff members facilitate better communication, making the guests feel more at home. It’s clear that the attentive and engaging attitude of the staff significantly enhances the overall guest experience, making the Royal Victoria a standout choice for those visiting Tunis.
Wi-Fi
Parking
However, there are some notable challenges. Parking space is limited and on-street or main square parking can be difficult, especially before 5 pm due to traffic congestion. For some, finding a parking spot was tricky or not hassle-free with a few experiencing that parking was non-existent or not properly designated. Guests mentioned needing assistance from the hotel staff, who, while generally helpful, couldn't always make parking straightforward. Additionally, the risk of parking penalties like wheel clamps and impoundment was noted due to unclear communication about paid parking zones.
In sum, while parking is available and even free in some cases, it requires patience and sometimes assistance, particularly during peak hours.
4 Star
Business
However, there are some areas that may require improvement. Specifically, some guests have found the workspace to be limited and unsuitable for extensive work, presenting a challenge for business tasks. Despite these drawbacks, the overall sentiment remains favorable for those seeking a convenient and well-equipped stay for business endeavors.
Accessible
The hotel has accessible rooms, including those on the ground floor and an accessible parking area, ensuring that essential amenities are available to all guests. However, there are some challenges to note. The entrance has stairs and although a ramp is installed, its slope is concerning. To reach the elevator and restaurant, guests will encounter steps, which may present additional difficulty.
Despite these hurdles, the majority of the hotel’s features cater well to those with mobility issues, providing an overall accessible experience in a central and convenient location.
No, Royal Victoria - Ex British Embassy doesn't have any pool.
No, a spa isn't available at Royal Victoria - Ex British Embassy.
No, Royal Victoria - Ex British Embassy doesn't allow dogs.
No, parking facilities aren't available at Royal Victoria - Ex British Embassy.
No, Royal Victoria - Ex British Embassy doesn't have a gym.
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