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Summary of reviewsGolden Tulip El Mechtel offers a commendable hotel experience, especially appreciated for its prime location in the heart of Tunis. This central setting provides easy access to the city center, the airport and major roads, making it highly convenient for business travelers. The proximity to local shops, public transport and essential services, combined with the clean and safe surrounding area, adds to the hotel’s appeal.
Guests have mixed feelings about the breakfast, praising the extensive and varied buffet, especially the freshly made crepes and omelettes, while noting high prices and occasional issues with food quality and variety. The dinner options receive similar feedback with positive mentions for the Italian restaurant and the à la carte and self-service offerings, though some meals and dining costs are occasionally critiqued.
The rooms at Golden Tulip El Mechtel are consistently praised for their spaciousness, modernity, cleanliness and comfort. Recent renovations have resulted in stylish, bright and well-furnished accommodations ideal for both short and extended stays. Minor issues like occasional maintenance noise and some dated areas do not significantly detract from the overall positive impression.
Cleanliness is a standout feature with the majority of guests noting the immaculate condition of rooms and common areas. The cleaning staff is recognized for their professionalism and thoroughness, although there are a few isolated reports of cleanliness issues, particularly in bathrooms and the pool area.
Exceptional service from the friendly, kind and helpful staff contributes significantly to the hotel’s positive reviews. Specific employees are frequently highlighted for their outstanding service, ensuring a warm and welcoming stay for guests.
The hotel's WiFi is generally reliable and fast, suitable for tasks such as Zoom calls, despite some concerns about data security. The pool area, offering both indoor and outdoor options, provides a pleasant space to cool off, though it can be small, shaded and occasionally noisy due to pool parties. Cleanliness in the outdoor pool area could be improved according to some guests.
For those driving, the hotel offers secure and free parking options, though space can be limited at times. The comfort of beds receives varied feedback with many guests finding them very comfortable, while others report them as too hard. The hotel is well-suited for business travelers due to its excellent facilities and convenient location.
Overall, Golden Tulip El Mechtel provides a satisfying experience with its central location, cleanliness, comfortable rooms, exceptional service and reliable WiFi, making it a favored choice for both business and leisure travelers despite minor areas needing improvement. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Room - 1 King BedFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Superior Room - 2 Single BedsProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Executive Club Room 1 King BedOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Executive Club Room 2 Single BedsProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Business Room 1 King BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.
Business Room 1 King Bed 1 Single BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Ambassador Suite - 1 King BedProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.
Flavour Suite - 1 King BedOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.
Golden Tulip Suite - 1 King Bed 2 Single BedsOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.
Guest Reviews
7.9
Good
Location
Golden Tulip El Mechtel boasts a prime location in the heart of Tunis, offering easy access to both the city center and the airport. For business travelers, the central setting is particularly advantageous, providing a peaceful atmosphere away from the city's hustle, yet still within reach of major roads and the bustling Avenue Bourguiba. While the hotel is nestled close to the Medina and Belvedere Park, it's slightly removed from mainstream tourist attractions, making it ideal for those seeking tranquility without being too far from city amenities.
Guests appreciate the convenient proximity to local shops, public transport and essential services, often reachable within a short walking distance. The area around the hotel, though busy, is noted for its cleanliness and safety. For excursions or quick getaways, the hotel's location ensures straightforward access to the city's exit points. Despite some mixed feelings about the surrounding appeal, most visitors find the central and functional location a definite advantage, particularly for work-related stays.
Breakfast
Golden Tulip El Mechtel offers a breakfast experience that receives mixed feedback from guests. On the positive side, many reviews highlight the extensive and varied breakfast buffet, emphasizing the wide selection of food items available. Guests particularly appreciate the freshly made crepes and omelettes cooked to order, adding a personalized touch to their meal. The quality of the breakfast is often praised with descriptions such as superb, excellent and delicious frequently mentioned. The spacious and comfortable breakfast restaurant, complemented by friendly and helpful staff, further enhances the dining experience.
However, some guests express dissatisfaction with certain aspects of the breakfast. Complaints include the high price for the breakfast, which some feel does not match the quality of the food offered. There are mentions of limited international options and instances where the food quality appeared low or not very fresh. Technical issues with the espresso coffee machine and dissatisfaction with the taste of the coffee and juice from the vending machine are also noted. Some reviews mention the breakfast being okay but not exceptional and a few guests found the selection to be modest or lacking in variety.
Overall, while many guests enjoy the diverse and high-quality offerings of the breakfast buffet, there are areas where improvements could enhance the experience, particularly concerning the cost and consistency of food quality.
Dinner
Golden Tulip El Mechtel offers a diverse range of dining services including both on-site restaurants and room service, known for reasonably priced and generous portions. While there are multiple restaurant options available, opinions on the dining experience vary. The Italian restaurant receives positive feedback for its tasty food and well-curated dishes, though some guests find it expensive.
The à la carte and self-service options have generally pleased guests with their variety and quality. However, a few reviews mention that some meals, especially at certain restaurants like the buffet and the ground floor restaurant, have been found lacking in flavor and quality, particularly considering the hotel’s 4-star status.
Despite some inconsistencies, many guests highlight the very good meals, the large portions of pasta and the friendly and kind staff. The restaurant "L'Atelier" also garners decent reviews, albeit with some reservations about its quality. The costs of dining, particularly for wine and food, are perceived as high by a few visitors.
Overall, while there are some aspects needing improvement, the hotel's dining services still manage to offer good options and pleasant experiences for many.
Rooms
Golden Tulip El Mechtel boasts spacious, modern and recently renovated rooms that are highly praised for their size and cleanliness. Guests frequently highlight the rooms as being large, comfortable and well-furnished with modern amenities. The rooms are functional, equipped with everything necessary for a pleasant stay and often come with great views, such as those overlooking the swimming pool.
The hotel rooms are described as stylish and bright, contributing to a cozy and inviting atmosphere. Beds and other furnishings are comfortable, ensuring a restful experience. The quality of the rooms and overall accommodation meets or exceeds expectations, providing ample space and comfort, much appreciated for both short and extended stays.
Despite minor issues such as occasional maintenance noise and some dated areas, the majority of feedback emphasizes the rooms' cleanliness and modernity. The amenities like room service are well-regarded and the staff is noted for being friendly and helpful, maintaining the high standard of housekeeping.
In summary, Golden Tulip El Mechtel offers a substantial and comfortable lodging experience with many guests commending the effort put into maintaining a modern, clean and spacious environment.
Beds
Golden Tulip El Mechtel seems to offer an experience characterized by varied feedback concerning their beds. Many guests have praised the beds for being very comfortable, highlighting the comfort of the king-size options and large beds. The bedding is often described as soft and clean, contributing to a good night's rest. Words like comfortable and comfy appear frequently, suggesting that many guests have had positive sleep experiences.
However, not all feedback is glowing. A notable number of guests have reported that the beds were not comfortable with some finding the beds to be super hard and difficult to sleep on. Despite these mixed reviews, the overall sentiment leans slightly more toward guests appreciating the comfort of the beds at Golden Tulip El Mechtel.
Cleanliness
The Golden Tulip El Mechtel stands out for its commitment to cleanliness, consistently praised by guests for its very clean and well-maintained environment. From the lobby to the bathrooms, the hotel is kept in pristine condition and rooms are described as clean and organized. The cleaning staff's professionalism is noted with routine cleaning and superior cleaning services ensuring dust-free corners and shining window displays.
Guests appreciate the spotless common areas and spacious rooms, which contribute to the pleasant experience. The hotel’s recent renovations have left it clean with new furniture, enhancing the overall tidy ambiance. The breakfast area is also noted for being tidy and clean, making for a pleasant dining experience.
However, some areas of improvement have been highlighted. Occasionally, the bathroom cleanliness did not meet expectations and some guests reported issues with room cleanliness, including dust and leftover items under the bed. Additionally, there were instances of smelly rooms and dirty towels and some outdoor areas, including the pool, were noted to be below cleanliness standards.
Despite these occasional lapses, the hotel’s cleanliness is generally above average, making it a reliable choice for travelers prioritizing hygiene. The helpful and polite staff, along with the clean and comfortable rooms, contribute to a satisfying stay at the Golden Tulip El Mechtel.
Staff
Golden Tulip El Mechtel has garnered significant praise for its exceptional service and commendable professionalism. The hotel's staff frequently receives accolades for being friendly, kind and very helpful. From the reception team to housekeeping, guests consistently highlight the warm and welcoming nature of the employees with special mentions of individuals such as Mr. Abdul Razzaq, Mrs. Fatma and the ever-cheerful cashier who leaves a lasting impression. The front desk staff, including Mr. Hatem and Ms. Syhem, stand out for their attentive and courteous service, ensuring a positive experience for all guests.
The hotel’s employees demonstrate great availability and dedication, promptly meeting guests' requests with efficiency and a smile. This exceptional treatment extends throughout the hotel, from the welcoming reception upon arrival to the attentive housekeeping team. Guests appreciate the professionalism and friendliness that contribute to a memorable stay, often citing the entire team’s remarkable efforts to provide top-notch service.
Despite a few isolated incidents of less favorable interactions with some night staff, the overwhelming feedback celebrates the hotel’s commitment to creating a pleasant and accommodating environment. Overall, Golden Tulip El Mechtel boasts a team that is respectful, understanding and consistently goes above and beyond to ensure their guests' comfort and satisfaction.
Wi-Fi
Golden Tulip El Mechtel offers generally reliable WiFi, praised for its consistency and ability to handle tasks such as Zoom and team calls effortlessly. Many guests noted the WiFi as being fast and great throughout the establishment, contributing positively to their stay. The connection in the rooms is typically strong, adding to the convenience for those needing to work or connect online. Some concerns were raised regarding data security with the open WiFi and occasional remarks highlighted areas for improvement. However, the overall impression remains that the WiFi service is robust and satisfactory for most visitors.
Pool
The pool area at Golden Tulip El Mechtel offers both an indoor and an outdoor option. Guests appreciate the clean pool and find it nice for cooling off, even though some have noted it can be small with limited loungers. The outdoors pool, while a nice feature, suffers from limited sun exposure and can be overshadowed, which might not be ideal for sunbathing. There have been occasional noise issues from pool parties extending until midnight and cleanliness has been inconsistent according to some visitors. Moreover, some reviews mention the pool being closed at times during their stay.
Parking
Golden Tulip El Mechtel offers a range of parking options, including secure, outdoor and covered spaces. The parking lot is well-guarded with a booth and porters, ensuring security for vehicles. There is free parking available, though some guests have noted that the availability of spaces can be limited, making parking a challenge at times. Despite this, the onsite parking provides convenience and peace of mind for travelers.
Business
The Golden Tulip El Mechtel is deemed suitable for business travelers, offering excellent facilities that are well-equipped to meet professional needs. This hotel is considered ideal for business stays due to its accessible business center, which includes a printer among other amenities. Its convenient location adds to its appeal for business trips, offering good value for such purposes. Many reviews recommend this place specifically for those traveling on business.
Outdoor Pool
The outdoor pool at Golden Tulip El Mechtel receives mixed feedback from guests. Many reviewers appreciate the pool, describing it as awesome and highlighting its appeal as a swimming destination. However, the pool is characterized as small and shaded and some guests report it is shared with two hotels, which may affect privacy and crowding. Concerns are raised about cleanliness with several guests noting the outdoor area and the path to the pool being very dirty. Furthermore, the lack of sunbeds around the pool area may detract from the relaxation experience. Overall, while the pool is a well-liked feature, there are areas for improvement, especially in terms of cleanliness and amenities.
Yes, Golden Tulip El Mechtel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Golden Tulip El Mechtel.
No, Golden Tulip El Mechtel doesn't allow dogs.
Yes, parking facilities are available at Golden Tulip El Mechtel.