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Grand Plaza Hotel

Tumon , 1024 Pale San Vitores Road (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Plaza Hotel is a budget-friendly option for travelers who value location and convenience. Guests appreciate the hotel's proximity to good restaurants, attractions and the beach. The staff is friendly and accommodating with many guests praising their professionalism and helpfulness. While some guests experienced issues with their rooms, others found them clean and cozy. The hotel's vintage decor and comfortable furnishings add to the pleasant atmosphere. However, the wifi connection is slow and spotty, making it difficult to get anything done. The beds have elicited mixed reviews with some guests finding them uncomfortable and outdated, while others found them cozy and pleasant to sleep on. Overall, the Grand Plaza Hotel provides a clean and comfortable stay with excellent customer service.
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Categories

Hotel near The Beach

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Outdoor Pool

Hotel with Free Wi-Fi,

Business Hotel

Accessible Hotel

Hotel with Gym,

Hotel with Outdoor Pool,

Room Types

Triple Room with City View This air-conditioned room offers partial ocean views, a TV with cable channels and an in-room safe.

Deluxe Single Room The air-conditioned single room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Budget Double or Twin Room The air-conditioned twin/double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Family Suite with Ocean Partial View The air-conditioned suite has 2 bedrooms and 2 bathrooms with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 4 beds.

About Grand Plaza Hotel

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Guest Reviews

6.6

Rated

Location

The Grand Plaza Hotel boasts a convenient location close to the airport, good restaurants and attractions. Guests particularly loved the fact that the hotel is within walking distance of the beach, shopping centers and city center. They praised the hotel as a perfect budget-friendly option for a staycation or vacation. As for the location, guests were unanimous in their appreciation of its proximity to good restaurants and city attractions. The staff was also commended for their friendliness and helpfulness. Overall, the Grand Plaza Hotel is perfect for travelers who value location and convenience above everything else.

Rooms

The Grand Plaza Hotel offers a range of room options with some guests finding the family suite spacious and others finding the small beds uncomfortable. However, many guests praised the cleanliness of the rooms, noting that they were clean and cozy. Some rooms were reportedly outdated or in need of maintenance with issues such as peeling paint and worn-out beds. Despite these issues, many guests found the room layout pleasant with amenities such as a couch and desk. The hotel's location across from bars and clubs was convenient for some guests, but others noted noise from the hallway and neighboring rooms. Some guests experienced issues with the bathroom, including a plastic bath that was easily movable and water backing up in the bathtub. The hotel's air conditioning was also noted as needing improvement in some rooms. Overall, while some guests experienced issues with their rooms, others found them to be a good value and enjoyed the clean and cozy atmosphere.

Beds

Guests of Grand Plaza Hotel have a variety of opinions when it comes to the beds in the room. Some visitors have described the beds as outdated, worn-out and uncomfortable with noticeable stains and loud, creaky coils. However, other reviewers have praised the comfort of their beds, finding them cozy and pleasant to sleep on. While some guests have reported sleeping on what felt like a piece of plywood, others have had no issues with stiffness, describing the bed as comfortable. Overall, the beds at Grand Plaza Hotel have elicited mixed reviews with some travellers finding them in desperate need of an update, while others have found them to be just fine.

Cleanliness

Looking for a hotel that's clean and affordable? Look no further than the Grand Plaza Hotel! While some guests did note issues with cleanliness, the majority praised the hotel's spotless rooms and pleasant atmosphere. In particular, guests appreciated the vintage decor and comfortable furnishings. Some minor issues were noted, such as a lack of towels and tags and a need for paint touch-ups, but overall the hotel provided a clean and comfortable stay.

Staff

The Grand Plaza Hotel boasts a welcoming and accommodating staff that goes above and beyond to assist guests with their needs and questions. Guests have praised the front desk staff for their kindness and professionalism, specifically highlighting the helpfulness of Mr. Aluka and the pleasantness of the morning receptionist. The housekeeping and room service staff have also been commended for their friendly service. Despite some minor issues such as shortage of staff and maintenance problems with the TV, the overall experience is positive due to the excellent customer service provided by the staff. Some guests have suggested that staff should smile more, but overall they have been impressed with the professionalism and responsiveness of the team at the Grand Plaza Hotel.

Wi-Fi

While the Grand Plaza Hotel may impress with its luxurious amenities and comfortable rooms, there seems to be an issue with the wifi. Multiple reviews warn that the internet connection is slow, spotty and downright unusable. Some guests even describe it as "absolutely pathetic" and "horrible." Others report that the wifi consistently drops, making it impossible to get anything done. Despite the free wifi, many guests had trouble connecting to the internet altogether. Pro tip: if you need reliable internet access during your stay, consider bringing a mobile hotspot or seeking out a nearby cafe with strong wifi.

Yes, Grand Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Plaza Hotel.

No, Grand Plaza Hotel doesn't allow dogs.

No, parking facilities aren't available at Grand Plaza Hotel.

Yes, Grand Plaza Hotel has a gym.

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