Hotel Tucson City Center, an Ascend Hotel Collection Member

Tucson , , 475 North Granada (Show on Map)
6.4
Rated


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Summary of reviewsHotel Tucson City Center, an Ascend Hotel Collection Member, is a great choice for travelers looking for a clean and comfortable stay in Tucson. The hotel's location in the heart of downtown is convenient for exploring the city's attractions, including the gem show and the Linda Ronstadt Music Hall. The breakfast is a standout feature for many guests with reviewers frequently mentioning the delicious and filling breakfast. The rooms have received mixed reviews, but there are plenty of positive comments about the cleanliness and modernity of the rooms. The staff is exceptional, always attentive, friendly and exceptionally helpful, going out of their way to ensure guests have a comfortable stay. The pool is a highlight of the hotel with guests getting great use out of it while staying at the hotel. The beds are comfortable with many guests describing them as the best they've ever slept on. Overall, guests felt well-taken care of by the lovely and fantastic staff at this inexpensive hotel.
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Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
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Hotel with Swimming Pool

  Heated Pool    Pool Lap Lanes    Outdoor Pool  

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4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Heated Pool
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About Hotel Tucson City Center, an Ascend Hotel Collection Member
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Guest Reviews
6.4
Rated
Location
Hotel Tucson City Center, an Ascend Hotel Collection Member, is an ideal base for exploring Tucson. Conveniently located in the heart of downtown, guests can easily access the city's attractions, including the gem show and the Linda Ronstadt Music Hall. The hotel is within walking distance of great restaurants like El Charro and La Cochina, as well as the Fourth Street district. While some reviewees noted the location may seem tricky to find or in a slightly sketchy area, the hotel is tucked into a quiet corner and easy to access from the freeway. Universally praised for its clean and great location, Hotel Tucson City Center offers a pool area, plenty of parking and easy access to both campus and downtown.
Breakfast
The breakfast at Hotel Tucson City Center, an Ascend Hotel Collection Member seems to be a standout feature for many guests. Reviewers frequently mention the delicious and filling breakfast with some even stating it was the best part of their stay. The breakfast room itself is also often praised for being bright and convenient with a lovely patio view. The free breakfast is a nice amenity, although some reviewers note that it may be minimal or lacking in selection. Despite some negative comments about the food quality or service, the majority of guests seem to enjoy the breakfast experience at this hotel with glowing reviews about the variety, freshness and helpfulness of the breakfast server.
Rooms
The rooms at Hotel Tucson City Center, an Ascend Hotel Collection Member have received mixed reviews from guests. However, there are plenty of positive comments about the cleanliness and modernity of the rooms, which include a microwave, fridge, TV and coffee maker. Guests praise the comfortable beds, nice shower pressure and beautiful fixtures. Some rooms have balconies overlooking the pool, which is a big plus. The newly renovated rooms are also highlighted by guests. Some negative comments include outdated interiors, thin walls and a noisy train nearby. The staff is friendly and provides clean rooms with comfortable beds. Overall, the hotel is attractive, clean and beautiful although some areas, including hallways, need redecorating.
Beds
The beds at Hotel Tucson City Center, an Ascend Hotel Collection Member, have received positive reviews from guests. Many guests mention that the beds are comfortable with some describing them as the best they've ever slept on. Cleanliness is also noted with several guests stating that the rooms were clean and the beds were nice. The breakfast is deemed great and the staff is friendly. Some guests mention that the pillows could have been cleaner or more comfortable and a few note that the beds are a bit hard or uncomfortable. Overall, guests are satisfied with the comfortable beds at Hotel Tucson City Center.
Cleanliness
Guests of Hotel Tucson City Center, an Ascend Hotel Collection Member, have given overwhelmingly positive reviews regarding the cleanliness of the hotel. Many have praised the hotel’s cleanliness with some describing their rooms as very clean and comfortable and others stating that the entire hotel was very clean and attractive. Some guests noted that the hotel’s exterior could use some maintenance, citing issues with garbage and landscaping. Despite these issues, most guests reported that their rooms were clean and comfortable with only a few minor issues such as stained towels or carpets. Overall, the hotel is praised for its cleanliness and is a great choice for travelers looking for a clean and comfortable stay in Tucson.
Staff
The staff at Hotel Tucson City Center, an Ascend Hotel Collection Member, have received high praise from guests. They are described as always attentive, friendly and exceptionally helpful, going out of their way to ensure guests have a comfortable stay. Reviews specifically highlight their customer service as excellent with some guests receiving multiple calls from staff to check on their card declining. Although there were some negative experiences with a rude staff member at check-in and slow check-in, overall the staff were described as exceptional and accommodating. The 24/7 service is a plus and some guests specifically mentioned the friendly staff at breakfast. The few negative reviews focused on young and unprofessional staff, but most reviewers appreciated the competence, helpfulness and kindness of the staff. Overall, guests felt well-taken care of by the lovely and fantastic staff at this inexpensive hotel.
Pool
Hotel Tucson City Center, an Ascend Hotel Collection Member boasts a large central pool area which offers guests a great opportunity to cool off during the hot summer days in Tucson. The pool is awesome and ample and guests have gotten great use out of it while staying at the hotel. Although some reviews mentioned that the area around the pool could use some work and more lounge chairs, overall, the pool is a highlight of the hotel. It was disappointing for some guests to find out that the pool was unheated, but they suggested that a hot tub would be a great addition during the winter months. The pool has been recognized as the best in Tucson, however, some guests were unable to experience it as it was closed for maintenance during their stay. While some areas of the hotel may be dated, the pool is well maintained and a definite plus for families with children, who consider it the best part of the hotel along with the rooms.

Yes, Hotel Tucson City Center, an Ascend Hotel Collection Member has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Hotel Tucson City Center, an Ascend Hotel Collection Member.

Yes, Hotel Tucson City Center, an Ascend Hotel Collection Member welcomes dogs.

No, parking facilities aren't available at Hotel Tucson City Center, an Ascend Hotel Collection Member.

Yes, Hotel Tucson City Center, an Ascend Hotel Collection Member has a gym.
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