The staff at Ballygarry Estate Hotel & Spa are truly exceptional with many guests commenting on their friendly and helpful nature. From the moment you arrive, you'll feel right at home thanks to the warm welcome from the reception staff, particularly Noel who is a true gentleman. The restaurant staff, including Kevin, Matthew and Jake, are regularly praised for their fantastic service with guests noting that nothing is ever too much trouble for them. The spa staff, including massage therapist Shauna, are also highly commended. Every member of staff is well-trained, efficient and genuine, going above and beyond to make your stay as comfortable and enjoyable as possible. The only small quibbles some guests had were with the reception staff, who were described as only OK and poor in a couple of instances. Overall, however, the staff at Ballygarry House are outstanding and a credit to the hotel.