Mount Juliet Estate, Autograph Collection

Thomastown , , Mount Juliet Estate, Thomastown, Co Kilkenny (Show on Map)
8.8
Excellent


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Summary of reviewsMount Juliet Estate, Autograph Collection boasts an awe-inspiring location characterized by stunning grounds, serene surroundings and picturesque views. Nestled amidst open green spaces with rivers and trees, the estate offers a peaceful and relaxing environment, making it an ideal retreat convenient to explore Kilkenny city and Thomastown. The magnificent hotel buildings, including the Manor House and Hunters Yard, offer modern amenities, spacious rooms and scenic views, enhancing its luxurious ambiance.

Guests consistently praise the breakfast, describing it as amazing with an extensive variety of high-quality offerings and exceptional presentation. The lovely settings, both indoors and on the terrace, contribute to a delightful experience. Similarly, the dinner offerings receive commendation, especially the Michelin-star-quality meals at Lady Helen and high standards at Hunters Yard. Despite some inconsistent experiences at The Hound Restaurant, the overall dining ambiance and excellent wine pairings remain noteworthy.

The rooms at Mount Juliet Estate are frequently highlighted as beautiful, spacious and exceptionally clean with a luxurious and comfortable atmosphere. Modern amenities, large comfortable beds and high-quality furnishings ensure a sophisticated stay. The impeccable cleanliness and appealing decor further enhance the hotel’s allure, although minor drawbacks such as occasional maintenance issues are mentioned.

Maintaining exceptional cleanliness standards, the estate ensures spotless rooms and facilities, impressing guests with its immaculate environment. This combined with appealing decor throughout the estate leaves a lasting positive impression.

The staff at Mount Juliet Estate are lauded for their friendly, helpful and accommodating nature, contributing significantly to guests’ memorable experiences. The team’s warmth and professionalism, especially during events and in restaurants, are frequently commended.

The spa and pool facilities offer a mixed experience. While many guests enjoyed the excellent treatments and thermal suites, some aspects like the lack of adult-only areas and a not-so-relaxing relaxation room need improvement. Despite these, many guests had a relaxing time overall.

For families, Mount Juliet Estate provides a vast array of activities and amenities, including children's pools, woodland walks, a playground and a cinema, ensuring an enjoyable family-friendly environment. The estate’s vibrant atmosphere and dedicated staff make it a favored destination for family holidays.

Moreover, the estate receives high praise for its exceptional golf course, renowned for its beautiful, well-maintained grounds and professional staff, making it an ideal spot for golf enthusiasts despite some restrictions and occasional issues with lessons.

The beds at Mount Juliet Estate are frequently described as exceptionally comfortable, contributing to restful stays. Although some guests mentioned minor issues like hard pillows and double beds pushed together, the overall comfort and size of the beds are widely appreciated.

In summary, Mount Juliet Estate, Autograph Collection offers a harmonious blend of luxury, natural beauty and exceptional service. With its stunning location, delightful dining and family-friendly facilities, it stands out as a premier destination for a memorable retreat.
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Resort with Spa
At Mount Juliet Estate, Autograph Collection, relaxation is a top priority. The hotel offers a range of spa facilities, including an eucalyptus-scented sauna and steam room, as well as a variety of indulgent treatments performed by some of the best therapists in the world. The treatment menu features a selection of soothing massages and beauty treatments designed to unwind and invigorate guests. In the mobile-free treatment suites, guests can enjoy peace and privacy while focusing on their wellbeing. Both traditional and alternative health treatments are available at the hotel, making it the perfect destination for those looking to relax and rejuvenate.

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Room Types
Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 2 beds.

Manor House, Smaller Guest room, 1 Double, Garden view Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Hunters Yard Executive, Guest room, 1 King, Courtyard view Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed.

Manor House Executive, Guest room, 1 King Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Manor House Executive, Guest room, 1 King, River view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as river views. The unit offers 1 bed.

Hunters Yard, Guest room, 1 King, Garden view Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Hunters Yard King, Guest room, 1 King, Courtyard view Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 1 bed.

Hunters Yard, Guest room, 2 Double, Garden view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Twin Room with Garden View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Junior Suite with Garden View The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Twin Room with Courtyard View Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.

Executive Twin Room with Garden View Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Mount Juliet Estate, Autograph Collection, is nestled in an awe-inspiring location characterized by stunning grounds and serene surroundings. Reviewers frequently highlight its beautiful, well-maintained estate, which offers a peaceful and relaxing environment. Perfectly situated amidst open green spaces, the property boasts picturesque views of rivers, horses and trees, embodying old-world charm in a riverside setting.

The estate enjoys an excellent location, conveniently close to Kilkenny city and Thomastown, making it easy for guests to explore nearby attractions. Its bucolic park landscape offers ample opportunities for beautiful walks and scenic golf, contributing to its reputation as an ideal retreat.

The hotel buildings themselves, including the Manor House and Hunters Yard, are noted for their magnificence and proximity with easy transport facilitated by an in-house taxi service. The rooms impress with their spaciousness, scenic views and modern amenities.

Whether visiting for a quiet getaway, a festive Christmas retreat or indulging in the fantastic spa, guests find the combination of location, luxury and natural beauty truly magical and idyllic.

Breakfast
Breakfast at Mount Juliet Estate, Autograph Collection consistently receives high praise from guests. Many describe it as amazing, superb and delicious, often highlighting the extensive variety and high quality of the offerings. Guests appreciate the beautiful presentation and the ample choice of items, including fresh fruits, pastries, assorted breads and a range of cooked options like porridge and full Irish breakfast. The buffet setup is popular, as is the menu variety with some guests particularly enjoying the exceptional porridge and fresh pastries.

The atmosphere at breakfast is another point of commendation with diners often mentioning the lovely settings both indoors and on the terrace, which offers scenic views over the golf course and driving range. The dedicated and friendly staff also enhance the experience, ensuring courteous service and swift attention to guests' needs.

However, there are occasional mentions of less favorable experiences, such as cold or uninspiring food. Yet, these are outweighed by the consistently positive feedback, which celebrates the breakfast as a standout feature of the hotel. Overall, guests frequently note that breakfast at Mount Juliet Estate is a delightful and satisfying start to the day.

Dinner
Mount Juliet Estate, part of the Autograph Collection, offers a mix of dining experiences that have garnered varied reviews from guests. Many praised the delicious and beautifully presented dishes, especially highlighting meals enjoyed in the Lady Helen with its Michelin-star-quality food and the Hunters Yard, where the standards are notably high. The clubhouse also received positive remarks for its scrumptious evening meals. Guests often described the dining ambiance as lovely with fantastic views enhancing the experience.

However, experiences at The Hound Restaurant were inconsistent. Some guests enjoyed excellent, beautiful food, while others found the dinner overpriced with limited menu options and occasional issues with tough or overdone steaks. Service critiques included slow dining service and poor value for money and some meals lacked flavor and consistency. Specific complaints were noted about the children's mac & cheese and certain dishes like the scotch egg and cauliflower gratin.

Despite occasional disappointments in meal execution and service timing, the overall dining experience at Mount Juliet Estate remains noteworthy, especially for those visiting the Manor House or enjoying the wine pairings offered. The accommodation and ambiance also contribute positively, making the estate a multifaceted luxury destination.

Rooms
Mount Juliet Estate, Autograph Collection showcases predominantly positive guest experiences, particularly with its rooms. Descriptions frequently highlight the rooms as beautiful, spacious and exceptionally clean. Many guests enjoyed a luxurious and comfortable stay, noting that the rooms are often beautifully decorated with a modern touch, adding to the sophisticated ambiance of the hotel.

The room sizes are a notable feature with many reviews mentioning spacious and well-appointed accommodations, enhanced by large, comfortable beds and high-quality furniture. The cleanliness of the rooms is consistently praised with many noting spotless conditions upon arrival.

Amenities within the rooms are also commonly commended. Guests appreciated the top-quality coffee machines, superb room service options and the presence of large TVs. Furthermore, the rooms maintained a quiet atmosphere, ensuring guests could enjoy a restful night's sleep without disturbances from neighboring rooms.

There are scattered mentions of minor drawbacks such as small room sizes and an occasional need for better maintenance or clearer instructions for room amenities. Some reviews noted issues like unpleasant odors, erratic room service or finding belongings from previous occupants.

Nevertheless, the overwhelmingly positive feedback underscores the remarkable comfort, aesthetic appeal and cleanliness of the rooms at Mount Juliet Estate, making it a favored choice for travelers seeking a tranquil and upscale retreat. The stunning grounds and luxurious interior decor, particularly during special occasions like Christmas, further enhance the allure of this estate.

Beds
Guests at Mount Juliet Estate, Autograph Collection frequently praised the beds, describing them as exceptionally comfortable. Many reviewers highlighted that the beds were not only comfortable but also super comfy, fostering great nights of sleep. Some particularly noted the super large and comfy nature of the beds, indicating a sumptuous experience. The pillow quality was a mixed point with some finding them slightly hard. However, the comfort of the beds themselves was repeatedly emphasized.

A few reviews pointed out that the double beds pushed together could be uncomfortable and one guest mentioned that the king bed was essentially two beds zipped together. Despite these occasional remarks, the majority of guests seemed to appreciate the overall comfort and size of the beds, often describing them as great or excellent. The large room sizes complemented the comfortable beds, leaving a positive impression on most visitors.

Overall, guests' experiences suggest that Mount Juliet Estate provides a luxurious and restful sleep environment, although preferences for bed configurations and pillow firmness may vary. The consistent mention of comfy and exceptionally comfortable beds reflects the high standard of accommodation provided by the hotel.

Cleanliness
Mount Juliet Estate, Autograph Collection, is earning high praise from guests for its exceptional cleanliness standards. Visitors consistently describe the rooms as very clean, spotless and even exceptionally clean. Several guests noted that both the room and bathroom were extremely clean, highlighting the impressively quick cleaning turnaround. The overall hotel is frequently described as immaculate with many reviewers affirming that everything related to cleanliness was top-notch.

Guests appreciate the general cleanliness and appealing decor throughout the estate, mentioning that the rooms are not only clean but also spacious and beautifully decorated. They also note that the facilities and toiletries provided add to the positive experience.

However, there are some concerns highlighted. A few guests mentioned areas of improvement such as the cleanliness of the pool glass, general areas not meeting high star ratings, cobwebs in the restaurant and dirty windows in the dining room. Despite these few issues, the overwhelming majority felt that the cleanliness of Mount Juliet Estate left a lasting impression.

Staff
Mount Juliet Estate, Autograph Collection, is lauded for its exceptional staff, who play a crucial role in creating memorable experiences for guests. The consensus among reviews is overwhelmingly positive, highlighting the friendly, helpful and accommodating nature of the staff. Many reviews emphasize the warmth and professionalism of the team, mentioning specific individuals such as Bruno, Emmanual, Oscar, David, Tara, Selma, Des Mcgrath, Ciaran O'Dwyer, Ann Marie and several others who went above and beyond to ensure guests felt welcome and valued.

The staff’s dedication to guest satisfaction is apparent through their courteous demeanor and attention to detail. They are praised for their excellent service, particularly in the restaurants and during events, contributing significantly to the venue's charm and appeal. Whether interacting with the receptionist or the sommelier, guests consistently received polite, friendly and excellent service. The staff’s ability to make guests, including children and honeymooners, feel special was a recurring theme.

However, not all reviews were without critique. There were occasional mentions of slow service, especially in dining areas and instances where some staff seemed inexperienced or untrained. Issues such as long waits for meals, mistakes in food orders and less informative receptionists were noted. Nonetheless, these seemed to be the exception rather than the rule, as the predominant sentiment highlighted the staff's capability to deliver a high level of hospitality.

In summary, Mount Juliet Estate, Autograph Collection is characterized by its stellar staff who are instrumental in providing a delightful and welcoming atmosphere, ensuring guests leave with fond memories of their stay.

Spa
Mount Juliet Estate, Autograph Collection offers a variety of spa and pool facilities that have received mixed reviews from guests. Many visitors found the pool and spa area to be excellent and the treatments offered were described as enjoyable and exceptional. The thermal suites and grounds complement the overall experience well.

Despite these positive remarks, some guests felt that certain aspects of the spa did not meet the high standards expected from a luxury hotel. Criticisms included basic pool facilities, a lack of adult-only areas and the absence of a jacuzzi. The relaxation room was noted to be not as relaxing as it should be with some mentioning that the spa floor was dirty and the spa area in general did not feel like five-star quality.

Nonetheless, it is highly recommended to book treatments in advance as the spa tends to get fully booked quickly. Overall, while there are some areas for improvement, many guests had a relaxing and enjoyable experience at the spa, particularly relishing the treatments and the overall ambiance.

Pool
Mount Juliet Estate, Autograph Collection, offers a mixed experience when it comes to its pool facilities. Guests often commend the pool for being really big, hygienic and well-maintained, noting its cozy and luxurious atmosphere. Some found it enjoyable and a few appreciated the additional amenities like the steam room and sauna. However, several visitors pointed out that the pool area does not quite meet a five-star standard. Issues such as a lack of a relaxation zone, a slightly colder temperature than expected and extra charges for swimming caps were noted as minor annoyances. Complaints were also raised about the pool water being slippery and the changing rooms being a bit dirty and small. Noise levels can be high due to children running and screaming around. The indoor pools received some disappointment with some guests mentioning that the pool and the pool area let the hotel down, despite its potential. The pool was also described as freezing by some and there were mentions of a small sauna and a non-operational Jacuzzi, which slightly marred the experience. Overall, while there are some positive aspects, the pool experience at Mount Juliet Estate seems to fall short of full guest satisfaction.

Family
Mount Juliet Estate, Autograph Collection emerges as an exceptional family-friendly destination, offering a vast array of activities for children and ample facilities to accommodate young guests. The estate maintains a baby-friendly environment, promptly addressing requests such as the provision of cots, which greatly eases travel with infants. It is highly recommended for family breaks, thanks to its diverse range of offerings, including a children's pool, woodland walks and an impressive playground.

Families can also take advantage of the cinema to keep children entertained. Despite occasional crowding and noise in the pool area, the overall atmosphere at Mount Juliet Estate is vibrant and welcoming. The staff receive high praise for their kindness and helpfulness, which makes a significant difference for guests with children. This estate stands out as an ideal family holiday destination where both adults and children can create lasting memories together.

Golf
Mount Juliet Estate, an Autograph Collection gem, offers an exceptional golfing experience praised for its beautiful and well-maintained course. Visitors rave about the surreal beauty of the frosted grounds and commend the superb conditions that make it ideal for a golf trip. Guests appreciate the professional and polite staff, as well as the great rates available for golfers. However, it is important to note that the golf course is reserved for members only and there was a mention of a booked golf lesson where the instructor failed to appear. Despite this, the general sentiment highlights the estate as a fantastic spot for golf enthusiasts to enjoy splendid, top-quality golfing on lovely grounds.

5 Star
Mount Juliet Estate, Autograph Collection has received mixed reviews regarding its five-star status, particularly concerning its facilities and services. Guests have lauded the elegant bar area and generally found the service good, highlighting helpful staff. The pool and hot tub areas, however, fell short of five-star expectations. Disappointment was also expressed about the Michelin star restaurant with some meals described as poorly prepared and not matching the premium pricing.

While some guests felt the rooms, food and overall service did meet five-star standards, others criticized the lack of literature about the hotel in rooms and pointed to a broader inconsistency in maintaining a high standard. Numerous reviewers noted that the experience did not match that of other five-star resorts, suggesting that despite the hotel's pricing and luxury branding, it often did not deliver on the expected level of quality.

Indoor Pool
The indoor pool at Mount Juliet Estate, Autograph Collection, receives a mix of feedback from guests. Many describe the pool as nice and lovely and find the leisure facilities to be enjoyable. The swimming pool, in particular, is often highlighted positively within the leisure centre. However, there are mentions of the indoor pool area being clunky and sometimes overcrowded, indicating room for improvement. Despite these criticisms, the leisure centre overall, including the massage services, seems to enhance guests' experiences, even if the spa protocols occasionally fall short of expectations.

Luxury
Mount Juliet Estate, part of the Autograph Collection, is often described as an absolutely breathtaking property, exuding an air of plush, upmarket sophistication that aligns with a 5-star rating. Guests highlight the luxurious accommodation, particularly noting the spacious and meticulously clean rooms adorned with fancy decor and offering views of the expansive, serene estate. The estate itself is depicted as both luxurious and visually captivating.

Onsite amenities contribute to the luxurious experience with features such as an in-house cinema and access to full-size golf courses and archery. The hotel is frequently described as a luxury hotel with an emphasis on efficiency, offering what many see as 5-star treatment and overall perfection as a venue.

However, some guests felt that the hotel did not entirely meet the high expectations associated with its price and 5-star status, indicating that while the experience was largely luxurious, excellence in all aspects was not universally acknowledged.

Romantic
Mount Juliet Estate, Autograph Collection offers a perfect romantic break with spacious, tastefully furnished and impeccably clean rooms. Dinner at the Manor House stands out as an exceptional experience, featuring a Michelin restaurant that adds to the luxurious feel. Guests frequently recommend the estate for romantic stays, supported by the calming surroundings and stunning views of the river. Hunters Yard is noted as a charming area to stay, complemented by the hotel's lovely grounds and serene atmosphere. Special touches like gazebos in the lounge area provide cozy spots for couples. It serves as an ideal romantic getaway with several guests choosing it to celebrate significant milestones like engagements and wedding anniversaries, further attesting to its enchanting ambiance.


Yes, Mount Juliet Estate, Autograph Collection has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Mount Juliet Estate, Autograph Collection.

No, Mount Juliet Estate, Autograph Collection doesn't allow dogs.

Yes, parking facilities are available at Mount Juliet Estate, Autograph Collection.

Yes, Mount Juliet Estate, Autograph Collection has a gym.

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