Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire
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Summary of reviewsThe Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire is a mixed bag according to guest reviews. The location is praised for its beautiful surroundings and convenience, while the breakfast and dinner experiences received mixed reviews. The rooms are also a mixed bag with some guests reporting luxurious and spacious rooms while others found them outdated and dirty. The cleanliness of the hotel could also use some improvement. The staff received mixed reviews with some guests praising their friendliness and helpfulness while others found them unhelpful or rude. The spa and pool facilities were generally well-reviewed, as were the beds which were described as extremely comfortable. The hotel is a great choice for golf enthusiasts and families, although noise levels can be high in some areas. Overall, the Macdonald Portal Hotel, Golf & Spa Cobblers Cross is a decent choice for a relaxing and peaceful getaway.
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The Macdonald Portal Hotel, Golf & Spa offers guests a serene retreat in the picturesque Cheshire countryside. The spa features an indoor pool, a relaxation room and a variety of ELEMIS treatments. Guests can purchase the same products used during their treatments in the spa store to pamper themselves even at the leisure of their own home. The spa is proud to partner with Jennifer Young and be one of the first hotel groups in the UK to offer spa treatments to people living with and beyond cancer. The spa also offers spa days, couples spa massages and spa breaks, which include relaxing treatments, luxury accommodations and delicious food. The spa treatments include facials, deep tissue massages, manicures, pedicures, and more.
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About Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire
Guest Reviews
Nestled amongst beautiful surroundings, the Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire boasts a peaceful and lovely location that many guests loved. Whether you're here for some golf or just to unwind, the location of the hotel is all nice and close and easy to get to. In fact, many enjoyed the location as it was so convenient with great views and lovely places to explore like the beautiful village of Taporley. Plus, the hotel is set in beautiful scenery that overlooks the countryside, which makes for a very relaxing stay. The location is perfect for those looking to attend events at Oulton Park, as it's close by. Overall, the splendid location and great views over the golf course make the Macdonald Portal Hotel, Golf & Spa Cobblers Cross a great choice for a relaxing and peaceful getaway.
The breakfast experience at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire received mixed reviews from guests. Some enjoyed the good quality selection and excellent food served in the restaurant, while others found the food lukewarm with items missing and slow service. Some guests were also disappointed by the limited choices and poor quality for the price. Despite the efforts of hardworking staff, some guests found the breakfast chaotic with long waits for simple requests. While some found the breakfast enjoyable with a good choice of food, others were let down by the erratic and poor service with some items being undercooked and cold. Overall, the breakfast experience at the hotel left much to be desired according to guest reviews.
The dinner experience at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire seems to be hit or miss based on guest reviews. Some guests thought the food was very tasty, particularly the chargrilled venison. However, others found the food quality poor and the menu limited. The dinner was also deemed overpriced with scandalous prices and a steak without chips costing £34. The restaurant staff also received criticism with some lacking knowledge and the service being chaotic. Guests also had to wait a long time for their meals, up to 1.30 hours and at least 12 items were not available on the dinner menu. The breakfast food quality was also average and the service disappointing. However, some guests did find the food good and they enjoyed their meals.
The Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire has mixed reviews regarding their rooms. Some guests reported large, clean, modern and luxurious rooms with comfortable beds and spacious layouts. However, some also complained about outdated, worn and dirty rooms with some in need of maintenance. A few guests also had issues with the room not being ready, heating not working or broken items in the room. Some guests also reported that the rooms were not cleaned or towels not changed, while some had food trays and dust left in the hallway. On the positive side, many guests appreciated the good size of the rooms and the amenities such as the seating area, nice big bathrooms and tea and coffee facilities. Overall, guests were split on the quality of the rooms at the hotel.
The beds at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire are amazing according to guest reviews. With comfortable and very large beds, they are perfect for accommodating families. Guests have highlighted that the rooms are spacious and the beds are big enough for a comfortable stay. The beds are described as being extremely comfortable with plenty of pillows to ensure a good night's sleep. The hotel also boasts a very quiet atmosphere, making it the perfect place to unwind after a long day. Overall, the guests agree that the beds at the hotel are very comfortable and spacious making for a perfect stay.
The reviews of the Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire are a mixed bag when it comes to cleanliness. While some guests praise the hotel for being spotless and comfortable, others describe the rooms as lacking attention to detail and in need of a refurbishment. Guests report finding dirty underpants and dirty mugs left by previous guests, as well as dust, cobwebs and mould in some rooms. Some guests also note that breakfast was cold and not up to standard. However, other guests compliment the spaciousness and cleanliness of the rooms and the overall cleanliness of the hotel. It seems that there is room for improvement when it comes to the hotel's cleanliness standards and the hotel would benefit from more attention to detail and regular maintenance.
The staff at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire received mixed reviews from guests. While some praised their friendliness and helpfulness, others found them unhelpful or even rude. Reception staff were particularly highlighted for their excellence, but the restaurant staff were criticized for being inexperienced and lacking direction. Guests noted that the hotel was often understaffed, which could lead to slow and erratic service. However, when the staff were on form, they were described as fantastic, accommodating and magical, adding to the lovely setting and warm hospitality at the hotel.
The Macdonald Portal Hotel, Golf & Spa in Cobblers Cross, Cheshire boasts excellent spa facilities that are sure to please both the young and old. To access the complimentary robe, guests are required to have a treatment in the spa. The serene spa and pool have received praise from guests with the sauna and steam rooms being of generous sizes. Multiple reviews commend the staff in the dining and wellness areas for their helpfulness and pleasant demeanor. Indulge in the great pool, gym and spa available but be mindful of the inconvenient layout of having to walk through the bar. While some guests have faced minor setbacks such as half of the Thermal Suite being unavailable during their stay, most reviews complement the "great spa" and "friendly staff". Don't miss the opportunity to treat yourself to some "beautiful" spa features and "lovely" leisure facilities.
The pool facilities at Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire were generally well appreciated by guests. Many guests enjoyed having a swim before breakfast or spending time with their children in the pool. The surroundings were beautiful and the pool itself was described as very good, nice and brilliant. Some guests did mention that the pool area could use some maintenance work, such as missing floor tiles in the steam rooms and paint flaking off the ceiling. In addition, some guests experienced issues around booking access to the pool for their children and noted that there were no glasses or juice available. Nonetheless, the pool was overall regarded as enjoyable and the spa area was also well-reviewed.
Families and their pets will thoroughly enjoy their stay at Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire. The hotel's great location, friendly staff, delicious food, outstanding service and pet-friendly atmosphere make it an excellent choice for travelers with children. The accommodations are big enough to accommodate families and are accommodating for all needs. However, upgrading to a larger room may not be possible if traveling with a family of three. The pool is a great feature for kids with a warmer temperature suitable for younger children. The granddaughters loved it! Unfortunately, the noise level is extremely high in some areas and can be a discomfort for guests, especially families with children. Filming children is not allowed, so don't forget to put your mobile phone away. However, waiting for 2 hours for a 3-course meal for children is unbelievable. If you're looking for a stopover or weekend break, this is a great place to stay.
If you're looking for a golf-filled getaway, the Macdonald Portal Hotel, Golf & Spa Cobblers Cross in Cheshire is the perfect spot for you. Guests rave about the hotel's excellent facilities and service, especially considering it's a golf hotel. The location is also ideal for those who need to be close to the grounds. Golf enthusiasts will appreciate the lovely grounds and challenging courses with beautiful scenery and great views. While some reviews noted that the golf course was in poor condition and overpriced, the majority were impressed with the course's quality. For those who prefer not to walk around the course, the hotel's location means that you can still enjoy the surrounding area without disturbing golfers. Overall, if golf is the center of your trip, the Macdonald Portal Hotel is a lovely golf hotel with decent courses that are sure to provide a fun challenge.
Yes, Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire.
Yes, Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire welcomes dogs.
No, parking facilities aren't available at Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire.
Yes, Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire has a gym.
