Hilton Sydney

Sydney , , 488 George Street (Show on Map)


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Summary of reviewsOverall, the Hilton Sydney hotel receives high praise from guests for its excellent location, outstanding breakfast, comfortable and well-appointed rooms, exceptional cleanliness, friendly and accommodating staff and comfortable beds. The hotel's location in the heart of Sydney makes it easy to access popular attractions, shops and restaurants. The breakfast offers a huge selection of food with excellent quality and ample choices. The staff are kind, friendly and attentive with exceptional customer service. The rooms are clean, bright, comfortable and well-appointed with modern furnishings, elegant styling and good amenities. The beds are cozy and comfortable with guests having the option to choose their pillows from a high-grade selection. Some downsides to consider include noise in some rooms, outdated decor or fixtures and issues with cleanliness in some areas. The swimming pool facilities could also benefit from an upgrade and parking fees are declared high by some guests. Despite these minor flaws, Hilton Sydney remains a great choice for travelers who prioritize hygiene matters, exceptional customer service, great amenities and an ideal location.
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Business Hotel
The hotel is located at the heart of the Central Business District of Sydney, making it a convenient choice for all business travellers in the area. Spacious and comfortable rooms and Executive Suites, Wi-Fi with an extra charge and large meeting spaces and conference venues are also some of the hotel's business facilities.

Hotel with EV Charging Stations

Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Skyscraper Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types
Deluxe King Room Large luxurious room with chaise lounge, black-out screens and a functional work area. It includes a four-point bathroom, boasting a separate bath and shower.

Deluxe Twin Room Large luxurious room with chaise lounge, black-out screens and a functional work area. It includes a four-point bathroom, boasting a separate bath and shower.

Executive King Room Includes access to the Executive Lounge where a daily continental breakfast is served in the morning and drinks and canapés are available in the evenings. Breakfast at glass brasserie is not included in the rate for this room.

Junior Suite This modern suite features a luxurious bathroom with a double sink. Offers a flat-screen TV. Breakfast at glass brasserie is not included in the rate for this room.

Executive Twin Room Includes access to the Executive Lounge where a daily continental breakfast is served in the morning and drinks and canapés are available in the evenings. Breakfast at glass brasserie is not included in the rate for this room.

Corner King Room This corner room with city views features a corner window, tea/coffee maker and air conditioning.

Twin Room This contemporary-style room has a work desk, Aquavision TV and a tea/coffee maker. Also features air conditioning.

King Room This contemporary-style room has a king-sized Hilton Serenity Bed, work desk and Aquavision TV. Also features a tea/coffee maker and air conditioning.

Executive Suite This spacious executive suite features a king-sized Hilton Serenity Bed, Aquavision TV and access to the Executive Lounge. Also has a separate living and bedroom, powder room, bathrobe and slippers.

City Suite With city views, this suite features a king-sized Hilton Serenity Bed and access to the Executive Lounge. Also has separate areas for resting and working, a powder room, bathrobe and slippers and a spa bath.

Ambassador Suite Spacious suite with a Hilton Serenity Bed, a living room and access to the Executive Lounge. Also features a powder room, a bathtub with views, bathrobe and slippers. Includes evening turndown service.

Family Connecting Rooms This unit consists of 2 inter-connecting rooms. Features 2 walk-in showers, 2 desks and 2 LCD TVs. Also has a tea/coffee maker.

Deluxe Corner King Room With skyline views, this room features a Hilton Serenity Bed, a work desk, a separate bathtub and both bathrobe and slippers.

About Hilton Sydney
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Guest Reviews
8.2
Very Good
Location
The Hilton Sydney hotel is situated in an amazing central location within the heart of Sydney. Many guests commented on the convenience of the hotel's location, making it easy to get around and access everything they needed. The hotel is surrounded by shops, restaurants and transport links, including a tram stop right outside the door. Guests especially loved that the hotel was located opposite the beautiful Queen Victoria Building and close to popular attractions like Darling Harbour and The Rocks. Despite being in the middle of the hustle and bustle, the hotel's rooms were described as quiet and comfortable. Overall, the Hilton Sydney's excellent location and value received high praise from guests.

Breakfast
Hilton Sydney's breakfast has received high praise from guests with descriptions including "super", "delicious" and "amazing". The breakfast offers a huge selection of food with excellent quality and ample choices. Complimentary breakfast at the cafe is also great with fantastic service. While some guests found the breakfast a bit expensive and lacking certain options like toast, the overall consensus is that it exceeds expectations, especially at the Buffet Breakfast in the Glass restaurant on Level 2. Despite a few minor issues such as early end times and extra charges for coffee, guests recommend the hotel for its outstanding breakfast and value for money.

Rooms
Guests of the Hilton Sydney have a range of experiences to report when it comes to the rooms of the hotel. For the most part, travelers seem pleased with their accommodations with phrases like "nice room," "large room," and "comfy bed" being common. Many guests mention that the rooms are clean and well-appointed with modern furnishings, elegant styling and good amenities. Some also report good views from their rooms.

However, there are some downsides to consider. A few guests complain that their rooms were smaller than expected and some mention noise as an issue, particularly for rooms close to elevators. A handful of travelers also found the decor or fixtures to be outdated and a few mentioned issues with air conditioning or mold in the bathroom. One guest mentioned a mix-up with their booking.

Overall, however, most guests seem to have had a positive experience in the Hilton Sydney's rooms.

Beds
The Hilton Sydney hotel receives rave reviews about its comfortable and cozy beds. Guests have the option to choose their pillows from a high-grade selection, ensuring maximum comfort. The rooms are spotlessly clean and equipped with blackout electric blinds, making it ideal for a good night's sleep. Although some guests had issues with soft or hard pillows, the majority confirm the bed was very comfortable. Some guests even described the bed as the comfiest they've slept in. The hotel's professional staff further adds to the luxury experience. The only negative experience guests mentioned was an instance where the room wasn't clean during check-in. However, the hotel quickly resolved this issue. One guest particularly loved the Crabtree and Evelyn toiletries and the TV monitor in the shower, providing an extra luxurious experience. Overall, guests at the Hilton Sydney can expect a comfortable and peaceful sleep.

Cleanliness
The cleanliness of Hilton Sydney is exceptional with guests agreeing that the rooms are clean, bright and comfortable. The hotel is well signposted, making it easy to get around, although some guests mentioned a few areas that were quite dusty. Overall, most of the reviews were positive, stating that the hotel was clean and accommodating with friendly staff. However, a few guests noted some issues with cleanliness in areas such as the bathroom grouting and mould present, as well as some issues with housekeeping being erratic. The location and the comfortable amenities, such as the bed and bathroom, were also noted positively. Despite a few minor flaws, Hilton Sydney remains a great choice for travelers who prioritize hygiene matters.

Staff
Located in the heart of Sydney, the Hilton hotel prides itself on its wonderful and friendly staff. The kind and attentive personnel are always at hand to assist with anything guests may need, providing fabulous service and great customer service. From the cheerful, welcoming and courteous door staff to the accommodating concierge desk, the staff at the Hilton Sydney are simply exceptional. For those arriving, the staff offer a super friendly check-in process and are always punctual in ensuring guests are notified about their ready rooms. The receptionist and front office staff are always greeted with a smile and go above and beyond to make guests feel like a million dollars. Despite some challenges, such as slow service and confusion regarding the delivery of bags, individual staff members such as Sharn, a housekeeper, have been commended for their exceptional service and going above and beyond. The Hilton Sydney is definitely a must-stay for its fantastic location, excellent customer service and professional and courteous staff.

Pool
The pool at Hilton Sydney has mixed reviews from previous guests. While some found the pool difficult to access or disappointing due to the broken hot tub, others enjoyed the nice access to the pool and sauna. The hotel shares its pool with a fitness club, which some guests did not enjoy as it impacts the holiday vibe. However, others loved the gym and pool area. Unfortunately, the temperature of the pool was found to be too cold by some guests. The guests were disappointed that the pool shared with the fitness club. Overall, the swimming pool facilities could benefit from an upgrade and the pool closes a bit too early for some guests. Some guests found the overpowering smell of chlorine from the pool off-putting, while others were given no explanation about the facilities. The shared pool and changing facilities were reported to be filthy by some guests, which is not ideal.

Parking
Guests of Hilton Sydney have shared their experiences with the hotel's parking in their reviews. While it's worth noting that there is no free parking available, the ease of parking and validation of parking tickets have been mentioned positively. Some guests have found the parking fees to be on the higher side, but several reviewers have appreciated the hotel's efforts to validate the parking tickets. The hotel staff has been helpful in ensuring the guests' cars are parked securely and the car park has been described as easy to navigate. However, some guests have reported a lack of communication regarding parking ticket validation at check-in. Additionally, a few guests have faced issues with premium valet parking, such as their cars being left in the driveway overnight in the rain. While some have found the parking stressful, the overall consensus seems to be that the parking is easy and convenient with the hotel's assistance.

Family
The Hilton Sydney hotel is a great destination for families looking to have a relaxing, enjoyable vacation. The staff are wonderful and willing to go above and beyond to ensure a comfortable stay for guests. The hotel offers great facilities that are perfect for young and older less mobile travelers. Families can request connecting rooms for added convenience. The location is also ideal for families with easy access to the Glass Brasserie for family dinners and celebrations. While the hotel may not be suitable for "normal", talkative families, it is definitely worth considering for families looking for a great location and excellent amenities. So why not book your stay at the Hilton Sydney and enjoy a memorable family vacation!


Yes, Hilton Sydney has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hilton Sydney.

No, Hilton Sydney doesn't allow dogs.

Yes, parking facilities are available at Hilton Sydney.

Yes, Hilton Sydney has a gym.
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