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New Hall Hotel & Spa, Birmingham

Sutton Coldfield , Walmley Road (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNew Hall Hotel & Spa in North Birmingham is a highly-regarded hotel ideal for those seeking a serene and peaceful stay. The location and grounds of the hotel are breathtaking, offering guests picturesque views and the opportunity to explore beautiful surroundings. The breakfast, although receiving mixed reviews, is generally seen as delicious and perfect for starting the day. The food at the hotel, although also receiving mixed reviews, is praised for the most part with guests noting the high-quality service. The rooms are comfortable and pleasantly decorated with clean and well-maintained facilities. The staff is the highlight of the hotel, providing exceptional service and going above and beyond to make guests feel welcome. The spa and pool facilities are highly-praised, offering the perfect setting for a relaxing getaway. The New Hall Hotel & Spa is a place of historic luxury with lovely architecture and features that transport guests to another time, making it the perfect location for those seeking a romantic retreat or a historical vacation.
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Former Castle Country House

Boasting a rich history and late medieval architecture, New Hall Hotel & Spa in Sutton Coldfield, Birmingham, exudes both majesty and charm. Originally constructed as a hunting lodge by the Earl of Warwick in the 13th century, the hotel stands proudly as England's oldest listed inhabited moated house.

The medieval moat, which once served as a defensive measure, is sustained by seven springs. South of the moat, 16th or 17th-century terraces add to the property's allure, while additional garden features likely emerged during the 18th and 19th centuries. The hotel grounds are adorned with extensive shrubbery and wooded areas, making for a picturesque setting.

With a storied 800-year history, New Hall Hotel & Spa is renowned for providing exceptional hospitality to discerning guests and is counted among Birmingham's finest luxury hotels. Visitors can marvel at the crenelated towers, mullioned windows, and, of course, a drawbridge that contributes to the captivating aura that has drawn guests to this enchanting destination for centuries.

Country House with Swimming Pool

The New Hall Hotel & Spa in North Birmingham presents a charming 14-meter indoor swimming pool designed for both relaxation and exercise. With loungers overlooking the hotel's picturesque grounds, the pool area creates an idyllic oasis for guests to unwind and recharge.

Children can relish the pool during designated hours: 9 am to 11 am and 3 pm to 5 pm, seven days a week. It's essential to remember that children aged 8 and above must have adult supervision in the pool hall.

Pool facilities feature a uniform depth of 1.35 meters, a poolside relaxation area with loungers, a spa pool, and a steam room. Swimming provides an array of health benefits, including exceptional cardiovascular exercise, calorie-burning, muscle strengthening, and toning. Moreover, swimming is perfect for targeting the core, hips, arms, shoulders and glutes, while alleviating stress on joints and lowering the risk of injury.

Heated Pool Indoor Pool

Boutique-style Country House

Luxury Country House

Historic Country House

Romantic Country House

Country House with Free Wi-Fi

Country House with Parking

Accessible Country House

Country House with Tennis Courts

4-Star Country House

Country House with Indoor Pool

Country House with Heated Pool

Room Types

Classic Double Room Please note that extra beds/cots cannot be accommodated in this room type.

Executive Double Room Rooms feature a king-size bed, spacious seating area and wonderful garden views. This room can only accommodate 1 extra bed.

Deluxe Double Room Larger rooms, individually decorated to a high standard, many offering exceptional views across the grounds. This room can only accommodate 1 extra bed.

Standard Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Single Room Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

About New Hall Hotel & Spa, Birmingham

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Guest Reviews

9.0

Excellent

Location

If you're looking for a serene and peaceful stay, the New Hall Hotel & Spa in North Birmingham might just be the ideal getaway for you. Located in a country park, the hotel boasts stunning grounds perfect for woodlands and walks. You'll be able to enjoy acres of greenery and picturesque views that'll leave you in awe. The hotel is ideal for a wedding or a golfing weekend and has been praised by guests for being an excellent base for the F1 at Silverstone. The grand house and beautiful building are must-see places of interest, which offer pretty nooks and crannies to explore. Most guests were impressed by the fantastic setting and views with some reviews suggesting that the location is amazing. Though some guests mentioned that the hotel looks a little run down, the surroundings are still just as lovely and we believe that the beauty of the location more than makes up for it. Notably, guests also appreciated the staff’s service, making everything about the stay truly wonderful. The vistas from the rooms provided peace, while the magnifique jardin and the surrounding nature created a stunning setting that guests found very well placed for their needs. All in all, the location and grounds of the hotel are certainly an excellent choice for a memorable and relaxing stay.

Breakfast

The breakfast at New Hall Hotel & Spa in North Birmingham has received mixed reviews. While some guests have raved about the delicious breakfast and excellent food, others felt that it could have been of higher quality. The breakfast buffet is good and some guests enjoyed having it brought to their rooms at no extra charge. The room service breakfast was lovely, but some guests were disappointed that they missed quite a few items they had ordered. There were some service issues, such as very small dining tables and being served by inexperienced waitstaff. Nonetheless, the breakfast was generally seen as a perfect start to the day with bacon cooked just how some guests like it, amazing croissants, excellent choices and fresh, well-presented food. Unfortunately, the breakfast service ends early, which was a real disappointment to some guests who had to leave early to find food elsewhere. Overall, while some guests thought the breakfast was superb, others thought it could have been better.

Dinner

Guests of the New Hall Hotel & Spa in North Birmingham have mixed reviews about the food at the hotel. Many visitors were impressed with the great food, enjoying both dinner and breakfast. Diners found the food to be well prepared and consistently tasty with wonderful options available at the Bridge restaurant. While the staff was amazing and welcoming, some felt the restaurant didn't always get the timing right.

Unfortunately, there were several complaints about the quality of the food, particularly the starters and desserts. Guests felt that the food was mediocre and lacking in flavor with poorly observed COVID guidelines. Several visitors also thought the prices were high for the average or below-average quality of the food. They were especially let down by the dinner menu which was slightly limited for their tastes.

Despite some negative feedback, some guests had positive things to say about certain meals. For example, those who ordered vegetarian dishes found them to be delicious. There were also some tasty options available during the evening meal, such as steak and granary bread. However, some found their steak overcooked or not hot enough and others felt the sweet course was poor.

Overall, the hotel's food offerings had mixed reviews, but guests did appreciate the high-quality service at dinner. Despite some ups and downs, there were enough great dishes and options to satisfy most palates.

Rooms

The rooms at New Hall Hotel & Spa in North Birmingham have received mixed reviews from guests. Some found them to be very comfortable with large beds and beautiful period features, while others found them to be small, dated or in need of updating. However, the majority of guests reported clean and comfortable rooms with lovely decor and furnishings. There were also some quirky and interesting rooms with heart-shaped petals on the bed to celebrate special occasions. Overall, it seems that the building and grounds are beautiful and serene, making for a peaceful and relaxing stay. Whether you are looking for a spacious deluxe room or a cozy executive double, you are sure to find something to fit your needs.

Beds

The New Hall Hotel & Spa in North Birmingham seems to offer a great night's sleep with their selection of large, comfortable beds. While some found the mattresses a little softer than they are used to, they still praised the overall comfort of the beds. Unfortunately, the extra beds provided for children were not of the same standard and were described as poor quality. In addition to the comfy beds, guests were pleased with the clean and comfortable rooms with some even having rose petals placed on their bed as a special touch. Breakfast was also a highlight with some being delivered to the room and enjoyed in the comfortable surroundings. However, one guest did express disappointment with the quality of a folding up bed provided in a double deluxe room, which they felt did not meet expectations. Overall, it seems that the New Hall Hotel & Spa is a great choice for those looking for a restful and comfortable night's sleep.

Cleanliness

New Hall Hotel & Spa in North Birmingham is a beautiful place that offers excellent facilities for a comfortable stay. The hotel has adhered to all the rules, ensuring that guests have a safe and clean experience during their stay. The rooms are immaculate and beautifully clean with comfortable beds and attention to detail by housekeeping. Most guests have reported lovely, clean rooms and a comfortable and clean experience throughout their stay. However, a few guests have reported their rooms were not perfect and not 100% clean, but housekeeping did an excellent job when alerted. The hotel offers a lovely breakfast delivered to the room, which is very clean and comfortable. The spa is also clean and comfortable and guests have had a fantastic experience with outstanding cleanliness during their visit. Overall, New Hall Hotel & Spa offers a beautiful and clean experience with attention to detail and excellent facilities.

Staff

Many guests raved about the exceptional service provided by the staff at New Hall Hotel & Spa in North Birmingham. Described as friendly, welcoming and professional, the staff went out of their way to accommodate guests and make their stay extra special. Guests expressed gratitude towards specific staff members, such as Michelle at reception and Sandra in the restaurant, for their excellent service. However, some guests did note that there were shortages of staff and the restaurant and bar service could be slow at times. Additionally, a few guests felt that some staff members were unprofessional or inexperienced, but overall, most guests were pleased with the attentive and accommodating service provided by the friendly team at New Hall Hotel & Spa.

Pool

The New Hall Hotel & Spa in North Birmingham offers guests the opportunity to enjoy a fabulous spa weekend with friends or enjoy a late evening swim in the spa after receiving fantastic spa treatments. The spa and pool facilities are highly praised with the pool being described as lovely and even offering swimming sessions. Guests also enjoy the use of the spa and free fluffy towels. Although some visitors may be disappointed they can't swim with their children due to COVID-19 restrictions, the facilities are of the highest standard and include a gym and beauty treatments. The spa facilities are a great bonus and make the hotel an ideal choice for a relaxing getaway.

Historic

New Hall Hotel & Spa in North Birmingham is a stunning property that exudes historical charm and character. As you enter the grounds, you'll be struck by the impressive historical building that welcomes you. The unique and beautiful Manor House with its lovely architecture, is perfect for a relaxing stay in historic luxury. The thirteenth century house has fascinating old world features, while the lovely old building provides a delightful ambience. The hotel and its historical surroundings are steeped in history, making it feel like a living museum. Despite its age, the hotel offers beautiful grounds and wonderful facilities for a luxurious and comfortable stay. The attitude and friendliness of the staff combined with the hotel's historical importance make for an excellent stay. Whether you're looking to explore the pretty nooks and crannies or simply relax, New Hall Hotel & Spa is the perfect place to experience the beauty of the past.

Luxury

Experience an absolutely amazing and luxurious stay at the New Hall Hotel & Spa, located in North Birmingham. This beautiful and historic country park hotel boasts stunning grounds, a fabulous atmosphere and 5-star service. Pamper yourself with luxury during your short stay and enjoy the spa facilities, which are rated at the highest level. Although the most expensive room rate in the area, this hotel is perfect for those seeking a relaxing and historic luxury stay. Some guests have found it overpriced and not quite the luxury they expected, but the majority agree that it's a lovely hotel with good facilities. Come and experience beautiful luxury living in a castle that's over 800 years old - the New Hall Hotel & Spa is truly a place above all praise and a beautiful memory to keep.

Romantic

Nestled in the heart of North Birmingham, New Hall Hotel & Spa is the perfect romantic retreat according to guests. From the heart-shaped balloons and sweet handwritten notes to the gorgeous historic landscape, this hotel leaves no detail untouched. Whether celebrating your wedding anniversary or your partner's birthday, surprises like rose petals and chocolates are sure to make your stay memorable. The marquee provides a dreamy setting for weddings, while pink champagne and truffles in your upgraded room make for the ultimate relaxing getaway. Unwind like royalty in this stunning castle hotel where every moment feels like a fairytale.

Yes, New Hall Hotel & Spa, Birmingham has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at New Hall Hotel & Spa, Birmingham.

No, New Hall Hotel & Spa, Birmingham doesn't allow dogs.

Yes, parking facilities are available at New Hall Hotel & Spa, Birmingham.

No, New Hall Hotel & Spa, Birmingham doesn't have a gym.

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