5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Hotel is a five-star hotel that definitely lives up to its expectations with its sheer scale and presence providing a true five-star experience. While some guests felt that certain aspects, such as the room size, did not match up to other five-star hotels, the overall facilities, staff, breakfast and rooms were described as perfect. However, some reviews criticized the spa area for being small and outdated for a five-star hotel. Despite some mixed opinions, the hotel and staff were thoroughly deserving of the five-star rating. The breakfast was truly five-star, though some guests felt that other aspects did not match up to this level. Overall, The Grand Hotel can be described as a cross between a five-star hotel and an upmarket old folks' home, providing an experience worthy of its five-star rating. Show more
5-Star HotelSummary of reviews related to the '5 Star' categoryAlexander House Hotel & Utopia Spa is a fantastic 5-star hotel with exceptional facilities and services. However, some guests were disappointed to find issues such as limited vegetarian menus and no air conditioning in a few rooms. The hotel features many different bar and dining areas to relax and unwind. The private rooms provide an exquisite experience and the staff offers service worthy of the 5 red stars. Although there were a few negative comments regarding the Renaissance restaurant and communication professionalism, most guests had no complaints at all. Some guests mentioned that the hotel lacked certain elements that should be a must in a 5-star hotel, such as toothpaste and proper towels. Despite this, the hotel is exceptional and perfect for a luxurious stay. Show more
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Chatsworth Hotel boasts a five star rating, but unfortunately, some guests have found the facilities and services of this historic hotel disappointing. However, there are those who beg to differ and have described the hotel as outstanding, exceptional and wonderful. Guests have commended the spacious and well-furnished rooms, as well as the super clean facilities. Despite some hot drinks limitations, the hotel staff have been noted for their extra helpfulness and niceness. The charm of the hotel has been applauded by many, although some have compared it to a three star hotel with five star prices. Overall, The Chatsworth Hotel has exceeded expectations for some guests with intentions of revisiting in the near future. Show more
5-Star Guest HouseSummary of reviews related to the '5 Star' categoryBlack Rock House in Hastings offers exceptional high quality accommodation by the sea, making it a luxurious stay for guests. The hosts are exceptional and provide a real 5-star experience for visitors. The B&B is clean, comfy and excellent in every detail, offering superb facilities and services. Guests can expect a real luxury weekend stay with one of the best breakfasts they've ever had. Black Rock House is a gem of a place with gracious hosts and is often considered the best guest house in Hastings. It's a real 6-star hotel of all B&Bs and really deserves its five stars. Show more
5-Star Guest HouseSummary of reviews related to the '5 Star' categoryIf you're looking for the perfect place to stay in Eastbourne, look no further than Albert & Victoria. This lovely little bed and breakfast is an exceptional getaway to forget the city and be welcomed by charming staff. The top-notch facilities and services are nothing short of exceptional with INCREDIBLE hosts providing 5-star service. The property is like a safe haven and worth every penny, making it a treasure of a bed and breakfast establishment. Guests have rated it 10/10, saying they've had a very enjoyable stay and would be more than happy to return. Overall, Albert & Victoria is a superb, lovely guest house that comes highly recommended for a staycation or overnight trip. Show more
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