Mercure Stratford Upon Avon Shakespeare Hotel



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Summary of reviewsThe Mercure Stratford Upon Avon Shakespeare Hotel is a charming and characterful property with an excellent location in the heart of Stratford-upon-Avon. Guests loved the historic and unique charm of the building, which is displayed in the rooms. The hotel staff are friendly and accommodating, making for a very enjoyable stay. The breakfast received mostly positive reviews with guests praising the quality of the food and variety of options. While some guests found the rooms to be a bit tired and in need of redecoration, most found them spacious, comfortable and soundproof. The hotel offers clean and quiet rooms, although some guests noted that the hotel needs some basic maintenance and a good deep cleaning. The staff were responsive, knowledgeable and polite, making the stay enjoyable. The hotel offers on-site parking for a fee, which some guests found a bit excessive, but appreciated the convenience. The beds were described as comfortable and cozy, leading to a good night's sleep. Overall, the Mercure Stratford Upon Avon Shakespeare Hotel is a great choice for those looking for a conveniently located, characterful property with a superb location in the heart of Stratford-upon-Avon.
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Luxury Hotel

Historic Hotel

Eco Friendly Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Parking

4-Star Hotel

Room Types
About Mercure Stratford Upon Avon Shakespeare Hotel
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Guest Reviews
7.4
Good
Location
The Mercure Stratford Upon Avon Shakespeare Hotel is a fantastic choice for those looking for a central location in the heart of Stratford-upon-Avon. Many guests raved about the hotel's excellent location, which is just a short walk away from shops, restaurants, theatres and major attractions. Some even described it as the best location in town. The hotel is ideally situated for those visiting the Royal Shakespeare Theatre, which is only a stone's throw away. The building itself is an absolute beauty and full of character. Guests loved the historic and characteristic charm of the property, which is displayed in the rooms. The hotel staff are friendly and accommodating, making for a very enjoyable stay. Many guests appreciated having parking on-site, even if it does come at a cost. Overall, the Mercure Stratford Upon Avon Shakespeare Hotel is a great choice for those looking for a conveniently located, characterful property with a superb location in the heart of Stratford-upon-Avon.

Breakfast
The breakfast at Mercure Stratford Upon Avon Shakespeare Hotel received mixed reviews, but mostly positive. Guests praised the quality of the food with some even describing it as excellent or superb. There were plenty of options to choose from and good variety, including vegan options. The breakfast staff were also helpful and attentive. However, some guests complained about the limited choice for breakfast and the cooked food not being served hot enough. Despite this, the breakfast room was a pleasant dining area and the location and old nature of the building added to the charm. Overall, the breakfast at the hotel seemed to meet expectations and was a good start to the day for most guests.

Rooms
The Mercure Stratford Upon Avon Shakespeare Hotel is a charming historic building with plenty of character. Many guests found their rooms to be spacious, comfortable and soundproof despite facing a main street. The lobby and bar areas were also described as spacious and comfortable. However, some guests felt that the rooms were a bit tired and in need of redecoration with issues such as cracked tiles, dusty bedside lights and stained carpets. Additionally, some guests experienced maintenance issues such as broken locks and blocked bath waste. Some bathrooms were also noted to be moldy or in need of better cleaning standards. While some guests found the rooms to be cozy and quaint, others felt they could find similar-priced hotels with more modern decorations. Overall, the hotel is a beautiful place to stay with plenty of character, but guests should be prepared for some rooms that may be showing their age.

Beds
The Mercure Stratford Upon Avon Shakespeare Hotel boasts comfortable and cozy beds, according to guest reviews. The quality of the bed linen and towels are described as good. Some guests found the pillows to be a bit hard, but overall the bed was comfortable. The location of the hotel is loved by guests due to its central location and the toiletries provided were also enjoyed. Although some guests felt the beds could be firmer, most found them amazing and very comfortable leading to a good night's sleep. There were a few complaints from guests who found their beds uncomfortable, however. Despite some noise complaints with creaking and banging, light sleepers found that the beds were very comfortable. In summary, guests recommend the Mercure Stratford Upon Avon Shakespeare Hotel for its great stay with really comfortable beds.

Cleanliness
Despite being an old building, the Mercure Stratford Upon Avon Shakespeare Hotel offers really clean and quiet rooms. Most guests found the rooms and bathrooms to be clean and spacious, while some mentioned that the carpets and decor need refreshing. However, a few guests complained about the cleanliness, such as dust on furniture, mold in the tub surround and dirt marks on tables. Overall, the staff was fabulous and helpful and the hotel looked and felt tired but clean in most areas. Guests also noted that the hotel needs some basic maintenance and a good deep cleaning. The lounge area was clean, but some of the public spaces were in need of some touchups. Despite the small issues with cleanliness, most guests enjoyed their stay due to the location and comfortable beds.

Staff
Mercure Stratford Upon Avon Shakespeare Hotel is a lovely place to stay with an excellent staff who were responsive, knowledgeable and polite. Although some guests had to prompt the staff to greet them, once they did, they found the staff to be friendly and helpful. The reception staff were very efficient and excellent and the breakfast staff were polite and attentive. While some guests found the bar staff disengaging and inattentive, others found them fantastic and helpful. Staff members Mary and Tom stood out for their efficiency and pleasant demeanor. The hotel could use some improvement in terms of cleanliness and upkeep, but overall the staff made the stay enjoyable.

Parking
The Mercure Stratford Upon Avon Shakespeare Hotel offers on-site parking for £15 per night, which some guests felt was a bit excessive. However, many reviewers appreciated the convenience of having parking available, particularly those with blue badges. Some guests did encounter issues with the car park, such as difficulty navigating the limited space or not receiving the key code to exit. Additionally, some guests were caught off guard by the cost of parking, which was not always clearly stated on the hotel's website or in pre-arrival communication. Despite these drawbacks, many guests found the location and proximity to parking to be excellent and appreciated the added bonus of on-site parking. If you're planning a stay at the Mercure Stratford Upon Avon Shakespeare Hotel, be aware that there may be a charge for parking, but it's a useful amenity if you're arriving by car.

4 Star
If you're looking for a comfortable and convenient stay in Stratford upon Avon, Mercure Stratford Upon Avon Shakespeare Hotel is a great option. Guests have described it as a "warm" and "lovely" venue full of character with a perfect location for visits to the Royal Shakespeare Theatre. The hotel also boasts good historical value with quaint decorations that add to its charm. While some guests have described the hotel as "tired" or in need of maintenance, others have found it to be well-appointed and enjoyable. The staff is reportedly good and attentive and the breakfast is great if you opt for it. The only downside is that some guests have found it to be overpriced for the room-only option and some rooms are a bit cramped, but overall most people seem to be very happy with their stay at the Mercure Stratford Upon Avon Shakespeare Hotel.

Historic
If you're a history buff looking for an authentic Tudor-style experience, the Mercure Stratford Upon Avon Shakespeare Hotel is the perfect choice. This lovely old hotel is full of character and charm with plenty of unique features that showcase its rich history. From uneven floors and old-fashioned mixed furniture, to gorgeous period-style decor that pays homage to the building's heritage, this hotel truly transports you back in time. The rooms themselves are spacious and comfortable with a charming Tudor look that's both inviting and enjoyable. The hotel's central location is also a major draw, as it puts you right in the heart of Stratford-upon-Avon's historic center. Whether you're visiting for a quick overnight stay or a longer holiday, the Mercure Stratford Upon Avon Shakespeare Hotel is the perfect place to soak up the history and atmosphere of this incredible town.


No, Mercure Stratford Upon Avon Shakespeare Hotel doesn't have any pool.

No, a spa isn't available at Mercure Stratford Upon Avon Shakespeare Hotel.

Yes, Mercure Stratford Upon Avon Shakespeare Hotel welcomes dogs.

Yes, parking facilities are available at Mercure Stratford Upon Avon Shakespeare Hotel.

No, Mercure Stratford Upon Avon Shakespeare Hotel doesn't have a gym.
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