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Grand Hotel BELLEVUE

Stary Smokovec , Starý Smokovec 21 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Grand Hotel BELLEVUE is a great choice for those looking for a peaceful retreat in a fantastic location with stunning mountain views. While guest opinions on breakfast and dinner vary, the hotel's spacious and clean rooms, friendly staff and luxurious wellness area with a fantastic pool and children's pool receive high praise. Although some guests have reported issues with cleanliness and communication with staff, the hotel's efforts to cater to families with leisure activities and spacious family rooms are much appreciated. While some guests have questioned the hotel's 4-star rating, most have found their stay to be an enjoyable and relaxing experience.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Children's Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Exclusive Junior Suite with Mountain View This suite features a bedroom and a large bathroom.

Deluxe Grand Suite with Balcony and Valley View This large suite features a bedroom with king-size bed, a living room and private bathroom.

Exclusive Double Room This twin/double room features a private bathroom with shower or bath tub, bathrobe and hairdryer.

Exclusive Grand Suite with Balcony and Mountain View This suite features a balcony, bathroom with a shower and bath tub, satellite TV and dining area.

Family Wellness & Half Board Package in Exclusive Double Room with Balcony & Valley View This rate includes: - 1x free wellness procedure per stay per room - free entrance to fitness area and gym - free entrance to squash court based on availability

About Grand Hotel BELLEVUE

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Guest Reviews

8.7

Very Good

Location

The Grand Hotel BELLEVUE is located in a fantastic spot according to guests, situated in the center of Tatra with stunning mountain views. It's just a few steps away from the center of Starého Smokovca, close to the train station, shops and restaurants. Guests highlight that the hotel is also close to Hrebienka and the forest, fantastic for hiking and exploring the Tatras. Access for wheelchairs is readily available in most places and the hotel offers parking for guests. The hotel's location is good for those looking for a peaceful retreat while being in proximity to everything.

Breakfast

Guests have mixed opinions about the breakfast at the Grand Hotel BELLEVUE. Some found the selection of food big and diverse, while others thought it was usual and expected more for the price. Lactose-free products were available and the hotel offered a good choice of food. However, space was an issue and some guests had to wait for a table. Some found the breakfast basic, while others thought it was great. The quality of the food was generally good with fresh and tasty vegetables and regional cuisine. However, a few guests mentioned the lack of croissants and real juices. Despite some downsides, breakfast seemed to be satisfactory overall and guests also praised the pool and sauna.

Dinner

While some guests have criticized the limited and expensive dinner options at Grand Hotel BELLEVUE, others have found the diverse and tasty dinners to be enjoyable. For families looking to relax, breakfasts are good, but some guests have opted not to reserve a spot for dinner after seeing the limited selection during breakfast. Despite the long food queues and small restaurant area, the hotel's chefs cook excellent meals. Some guests recommend that drinks be included with dinner and that the hotel expands its dinner options beyond the basic buffet. Overall, the hotel's dinners have been a mixed experience for guests.

Rooms

The Grand Hotel Bellevue offers a variety of rooms including spacious family rooms and exclusive grand apartments with beautiful mountain views. Guests praise the comfortable and clean rooms with modern interiors, although some have noted that certain rooms may be small or noisy. The beds are generally comfortable, but some guests have found them too hard or high. The hotel staff are very helpful and friendly and the hotel has recently undergone renovations, resulting in beautiful brand new and modern rooms. However, some guests have complained of thin walls, low ceilings and elevator problems. Overall, the hotel is a good choice for those seeking a clean and comfortable room in a nice location.

Beds

Guests have provided mixed reviews about the beds at Grand Hotel Bellevue. While some have found the beds to be comfortable with new furnishings, others have reported uncomfortable beds with hard or soft mattresses, high and unyielding pillows and even sofa beds with hard mattresses. However, most guests have praised the hotel for its excellent beds and bedding.

Cleanliness

Guests have reported mixed reviews of the cleanliness of the Grand Hotel BELLEVUE. Many have praised the hotel for being generally clean and tidy with a nice and relaxing spa, a good swimming pool area and luxurious cleanliness throughout. Those who found the hotel to be dirty reported mold in the bathroom, furniture scratched and walls peeled and crumbs on the dining room floor. Some guests even found the staff to be unfriendly and others experienced lukewarm or dirty water in the showers. However, the hotel seems to be well-managed overall with a huge and well-equipped wellness area that exceeded expectations.

Staff

The staff at Grand Hotel BELLEVUE receives mixed reviews from guests. While some guests find the personnel to be professional and extremely helpful, others describe them as uninviting or unsmiling. Some guests had issues with the service provided in the restaurant, while others had trouble communicating with staff who didn't speak English fluently. Despite this, many guests appreciated the attentive and friendly service they received during their stay with some even singling out specific members of the staff for praise. Overall, the staff at Grand Hotel BELLEVUE both excels and falls short in terms of guest expectations, but most guests appreciated their efforts to help manage requests and provide a good service.

Spa

The Grand Hotel Bellevue boasts a wellness area that is included in the room price with an indoor pool and sauna world that guests rave about. Many reviews describe the spa as fantastic with a large variety of saunas and jacuzzis, great for recovering after hiking trips. The spacious area offers the perfect conditions for relaxation and enough room to really unwind. Although some have noted that the spa can be crowded with children present, missing toiletries and not ideal for a quiet retreat. Nevertheless, the wellness center receives high praise overall with reviews calling it great, very good, fantastic and even one of the best spas they've visited.

Pool

The Grand Hotel BELLEVUE boasts an excellent pool area with a nice pool that is free of charge and heated, as well as an indoor pool, a children's pool and a large pool at a high level. While some guests noted issues with the poolside bar and occasional lines, others praised the size and quality of the swimming pools. Families will appreciate the children's play room and kiddie pool, while the wellness area with a jacuzzi and saunas impressed many. Some guests did mention that the indoor pool could be warmer, but overall, the huge wellness area and swimming pool were a highlight for many visitors.

Family

The Grand Hotel BELLEVUE is highly recommended for family vacations, offering plenty of leisure activities and spacious family rooms. The hotel is equipped with a children's playroom, a children's pool and even a mini disco for the little ones. Despite some issues with uncomfortable extra beds and limited breakfast options, families had a great time enjoying the ski slopes, the pool and various other activities provided by the hotel. The staff is accommodating and guests appreciated the hotel's efforts to offer facilities specifically for kids.

4 Star

Guest reviews of the Grand Hotel BELLEVUE suggest that the hotel does not meet the standards of a four-star rating. Many guests complain about the lack of responsiveness from the reception and the hotel not meeting their expectations. Additionally, some guests found the breakfast disappointing in quality. Although the hotel seems typical at first, guests recommend being cautious when choosing to stay here. The lack of soap, toothpaste and other amenities pushed some guests to reconsider their hotel rating.

Children's Pool

Many guests have commented positively on the children's pool at the Grand Hotel BELLEVUE. Some have even called it 'perfect' and 'cute'. Many appreciate that there are separate pools for children and adults and that children may not be allowed in certain wellness areas. However, some guests have reported that the hotel's facilities for children are inadequate, except for the children's pool which is reportedly wonderful. Overall, families seem to enjoy the hotel's children's pool, which has a separate shallow area for younger children.

Yes, Grand Hotel BELLEVUE has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.

Yes, a spa is available at Grand Hotel BELLEVUE.

Yes, Grand Hotel BELLEVUE welcomes dogs.

Yes, parking facilities are available at Grand Hotel BELLEVUE.

Yes, Grand Hotel BELLEVUE has a gym.

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