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Sutherland House

Southwold , 56 High Street (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSutherland House is a charming and well-maintained hotel located in the heart of Southwold, making it the perfect base for exploring the area. Guests rave about the exceptional breakfast experience with creative cooked options, high-quality ingredients and attentive service. The dinner is also a must-try with guests describing it as the best meal they've had in a long time. The rooms are characterful and well-appointed with comfortable beds and stylish furnishings. The hotel is exceptionally clean and adheres to Covid-19 rules, making it a safe and secure stay. The staff is friendly, welcoming and accommodating, providing excellent customer service. The beds are incredibly comfortable, leading to a great night's sleep. Sutherland House is an exceptional hotel that truly deserves its AA 5-star rating with guests claiming it is deserving of even higher praise. Overall, it is an excellent choice for a unique seaside getaway in Southwold.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Romantic Hotel

Hotel for Adults Only

Small Hotel

5-Star Hotel

Room Types

Small Double Room This budget double room has a double bed against the wall and features a 20-inch TV with digital channels, free WiFi and an en suite bathroom.

Deluxe Double or Twin Room A luxurious en-suite room that includes a double ended slipper bath, 6-foot Hypnos bed, 30-inch flat-screen TV, free WiFi, a view of the town, tea/coffee making facilities. This room is non-smoking. Please note this room is a double, however it can be a twin by prior arrangement.

Deluxe King Room A deluxe en-suite room. It features a king-size Hypnos bed, 30-inch flat-screen TV, free WiFi, a view of the town, tea/coffee making facilities.

Deluxe Suite This deluxe suite room includes a separate sitting room, a 30-inch flat-screen TV, free WiFi, a garden view. It also features tea and coffee making facilities.

Deluxe Double or Twin Room with Garden View Ground floor room with its own private entrance from the garden. King or twin bedded, it comes with en-suite bathroom with walk in shower. Please note there is one step down to the shower room. This room can be set up with twin beds upon request.

About Sutherland House

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Guest Reviews

8.7

Very Good

Location

Sutherland House boasts of a fantastic location in the heart of Southwold with guests describing it as the perfect base for exploring the area. Situated right on the high street, the hotel is within walking distance of everything the town has to offer, including shops, restaurants, pubs and the beach. Despite its central location, the hotel enjoys a lovely quiet surrounding with plenty of historical buildings and character adding to the charm. Guests can enjoy free parking just 200 yards away on the Common. The hotel provides clear instructions for accessing the room key. The location and facilities of the hotel are highly praised and guests describe the cooked breakfast as fantastic. With so much to do in the area, Sutherland House is an ideal location for a unique seaside getaway in Southwold.

Breakfast

Sutherland House offers an exceptional breakfast experience according to guest reviews. The restaurant specialises in plant-based food but also offers a wide range of tasty options including eggs florentine, eggs benedict and a full English breakfast. Guests rave about the quality and presentation of the cooked breakfast and the use of local, high-quality ingredients. The staff is attentive and prompt in serving the delicious breakfast. While some guests found the breakfast to be overpriced and the buffet elements to be skimpy, most reviews are overwhelmingly positive and describe the breakfast as outstanding, delicious and fantastic. Overall, Sutherland House sets the bar high for breakfast with creative cooked options, high-quality yoghurt, fresh fruit and homemade smoothies.

Dinner

The dinner at Sutherland House is a must-try according to guests with many saying it was the best meal they've had in a long time. The restaurant specializes in plant-based food, but also offers great fresh fish dishes. Guests rave about the quality of food and exceptional service with some saying the dinner was 5-star and outstanding. Guests who enjoyed dinner outdoors in private, beautifully lit nooks said it was a highlight of their stay. However, some guests were disappointed that they could not get a table or that the restaurant closed on the night they stayed due to ongoing restrictions. Despite a few hiccups, the overall sentiment towards the dinner at Sutherland House is overwhelmingly positive, making it a great choice for foodies and those seeking a high-quality dining experience.

Rooms

Sutherland House is a characterful and well-maintained establishment featuring a range of beautifully decorated and clean rooms. While some guests found the rooms to be on the small side, others appreciated the charming and quirky character of the historic rooms. Many rooms featured lovely bathrooms and some were upgraded upon arrival. Guests enjoyed the comfortable beds and stylish furnishings and some reported that the room facilities were exceptional. Although a few guests found some aspects to be dated or shabby, the majority found the rooms to be tastefully furnished and well-appointed. Overall, guests appreciated the central location and quiet atmosphere with easy access to shops and the beach.

Beds

Sutherland House boasts some of the most comfortable and cosy beds according to guests who have stayed there. Guests have described the beds as huge and comfortable with lovely luxury towels and bed linen. The bedding is also reported to be superbly comfortable with some rooms having nice and firm beds, leading to a great night's sleep. The hotel has enormous and cosy beds which are perfect for guests, each bed wide and comfortable enough to facilitate a good night's sleep. While some guests mention issues with the quality of the mattress, generally, most visitors agree that the beds are incredibly comfortable.

Cleanliness

Sutherland House in Southwold is a lovely and welcoming hotel that boasts exceptionally clean and modern facilities. The beautifully restored historic house offers comfortable and spotlessly clean rooms that provide all the amenities you could need. Guests are amazed by the level of cleanliness with rooms being described as super clean, lovely, spotless and beautiful. Covid-19 rules are adhered to, such as hand sanitizers and social distancing during breakfast, making it absolutely Covid-secure. Breakfast is exceptional with a great choice and very tasty options. The hotel is quiet and located right in the middle of Southwold town centre, making it a convenient location for exploring the area. While it may not be a 5-star hotel, it offers a comfortable and clean stay that is sure to please any guest.

Staff

Sutherland House is a lovely hotel with exceptional service and friendly staff. Visitors have praised the staff for being helpful, welcoming and accommodating, from the owner to the bar staff. Andy and his wife stand out as excellent hosts, providing attentive service and helpful tips. Guests have reported feeling at home and well taken care of during their stay with every staff member from the cleaner to the servers delivering excellent customer service. However, some reviewers have noted limited staff interaction due to self-service arrangements or the absence of reception, resulting in a lack of personal touch. Overall, Sutherland House is a charming, comfortable stay with friendly hosts that make it a pleasure to visit.

5 Star

Sutherland House is an exceptional hotel that truly deserves its AA 5-star rating. The accommodation is cosy and comfortable with timbered rooms that perfectly match the high standard of the hotel. The location is also perfect, situated in a fabulous area with superb facilities and services. The food is described as 5-star dining with guests praising the delicious and super meals. The hotel staff are friendly and provide exceptional service, ensuring your stay is perfect in every way. Furthermore, the hotel is said to offer a romantic atmosphere, making it an ideal location for couples. Overall, the hotel is excellent and receives high praise from its guests who claim it is deserving of its 5-star rating with some saying it should be even higher. If you're seeking the perfect getaway, Sutherland House comes highly recommended!

No, Sutherland House doesn't have any pool.

No, a spa isn't available at Sutherland House.

No, Sutherland House doesn't allow dogs.

No, parking facilities aren't available at Sutherland House.

No, Sutherland House doesn't have a gym.

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