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Summary of reviewsSpahotel Casino presents a notable vacation experience characterized by its exceptional location and offerings tailored for a broad range of guests. Perfectly situated on an island, it provides serene views of Lake Saimaa while being only a short walk from the city center of Savonlinna. This prime positioning allows easy access to attractions such as the Olavinlinna fortress and the market square, complemented by the ease of reaching the train station and downtown area. The tranquil environment free from traffic noise is ideal for those seeking a peaceful retreat intertwined with urban conveniences and nature exploration.
The breakfast experience at Spahotel Casino is generally well-received, praised for its variety and the inclusion of local delicacies like Karelian pastries. The scenic location and outdoor terrace enhance the dining experience. However, there are some areas identified for improvement, including managing crowd sizes and expanding dietary options.
Dinner at Spahotel Casino earns commendations for its quality—particularly the highly rated salmon and hunter’s bread. The option to dine on the terrace adds to the pleasant ambiance with the service frequently described as friendly and professional. While some criticism addressed the menu’s heaviness and pricing, the overall sentiment regarding the dining experience remains positive.
The rooms, characterized by their spaciousness and clean conditions, offer beautiful lake views from private balconies. Guests appreciate the modern bathrooms and air conditioning, which contribute to a comfortable stay. Nonetheless, feedback indicates a need for renovation and better soundproofing due to outdated furniture, worn-out decor and noise disruptions. Proper housekeeping and maintenance could further elevate the guest experience.
Cleanliness across the hotel receives mixed feedback with rooms being generally tidy but common areas in need of better upkeep. Despite this, many guests find the hotel cozy and largely clean, but with room for improvement.
Staff performance is a high point with many reviews highlighting the friendliness, professionalism and eagerness to assist by both the reception and restaurant staff, although some guests reported less favorable interactions during busy periods.
WiFi connectivity at the hotel has mixed reviews, being described as reliable by some and as needing improvement by others, particularly in the rooms.
The spa, while appreciated for its cozy atmosphere and excellent saunas, faces criticism for outdated facilities and occasional crowding. The additional charges for spa use can be an unexpected downside for some guests. Similarly, the gym, though functional, could benefit from updates and better maintenance.
The pool facilities, especially cherished by families with children, are noted for their cleanliness and convenience. However, the pool area itself is considered a bit outdated and can become crowded.
Spahotel Casino proves to be a family-friendly option, offering spacious rooms and activities for kids, all contributing to a well-rounded and enjoyable stay. Despite certain areas needing updates and better upkeep, the overall experience remains positive with the hotel’s location and service quality standing out as key highlights.
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