Novotel Southampton

Southampton , , 1 West Quay Road (Show on Map)


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Summary of reviewsNovotel Southampton is a well-located hotel that is ideal for both business and leisure travelers. Guests have praised the hotel's proximity to the West Quay shopping center, dining options and attractions. The staff is friendly and helpful and the hotel is clean and comfortable. However, some guests had mixed experiences with the breakfast, beds and swimming pool. While some found the breakfast to be delicious and varied, others complained of limited choices and high prices. Similarly, some guests found the beds to be extremely comfortable, while others found them to be too hard or uncomfortable. The swimming pool received mixed reviews with some guests finding it to be a highlight of their stay, while others found it to be too small and dirty. Overall, Novotel Southampton is a family-friendly hotel that offers a comfortable stay for families with kids.
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Categories
Dog Friendly Hotel
Dogs are allowed (paying).

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Double Room A spacious room with a work area, free WiFi, LCD TV, hairdryer, and tea/coffee facilities.

Superior Room Rooms have large work areas, laptop safes, large flat-screen TVs and minibars.

Executive Queen Room With Sofa Bed With Nespresso coffee machines, iPod docks, bottled water and free internet and local telephone calls.

Standard Twin Room This twin room features a tea/coffee maker, and electric kettle.

Superior Double Room - Mobility Accessible This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

Standard Double Room - Mobility Accessible This double room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

About Novotel Southampton
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Guest Reviews
7.1
Good
Location
Novotel Southampton is a perfect location for both business and leisure travelers as it's situated conveniently close to the West Quay shopping center, the town center and the train station. The hotel is also easily accessible to the Southampton docks and cruise terminals, making it ideal for those embarking on a cruise. Guests have raved about the proximity to the shopping center, dining options and attractions that they wanted to visit during their stay. Additionally, those who have stayed at Novotel Southampton have praised the staff, the cleanliness of the hotel and the quality of the food. Overall, the great location and excellent amenities make Novotel Southampton a top choice for anyone visiting this historic city on the south coast of England.

Breakfast
Guests seem to have mixed feelings about the breakfast at Novotel Southampton with some describing it as excellent, beautifully cooked and with a good selection of continental and cooked options. Others, however, complained of limited choices, high prices (ranging from £15.99-£30) and cold or poor quality food. Despite the varying opinions, many guests appreciated the friendly and helpful staff and found the breakfast suitable for their pre-cruise arrangements. Overall, while some guests may be put off by the high prices and limited options, others found the breakfast to be delicious and varied.

Rooms
Many guests praise the Novotel Southampton's cleanliness with multiple reviewers stating that their rooms were spotlessly clean and comfortable. Spacious rooms with separate toilets and convenient amenities like mini fridges and easy-to-use irons were also appreciated. However, some guests noted that the rooms were a bit dated and may need updating with a few specific complaints about moldy smells and worn decor. Despite these issues, many guests felt that their rooms were comfortable and well-appointed and several reviewers specifically mentioned the hotel's friendly staff.

Beds
Guests at Novotel Southampton had mixed experiences with the hotel's beds. Some found them to be extremely comfortable with one guest even describing the super king bed as a bonus. Others, however, found the beds to be too hard or uncomfortable, resulting in back and neck pain. The sofa bed was also described as having completely gone springs. Guests also noted the size of the beds with some rooms having very small beds that required sharing. Additionally, some guests found the rooms to be cold with thin quilts. Despite this, many guests noted that the rooms were clean and spacious with comfortable beds and pillows.

Cleanliness
The Novotel Southampton hotel boasts cleanliness as its top priority with many guests commenting on the spotless rooms and common areas. However, some guests noted a lack of attention to detail, such as unclean shower trays or stained carpets. Despite some dated decor, the hotel overall was nice and comfortable with friendly staff. The swimming pool area was also noted as clean and pleasant. Overall, while some areas could use improvement, Novotel Southampton is a clean and well-located hotel option.

Staff
The Novotel Southampton boasts a team of friendly and helpful staff, consistently mentioned in guest reviews. From the reception to the dining room, staff make guests feel welcome and at home. Some stand-out individuals were noted, including a barman and front of house staff member. However, a few reviews expressed dissatisfaction with the reception team's performance. Despite sporadic criticism, overall, guests praised the excellent staff service provided during their stay.

Pool
Guests had mixed reviews about the Novotel Southampton's swimming pool. Some found it to be a good size and nice, while others found it to be too small and very busy. The pool temperature also received mixed reviews with some feeling it was too cold while others found it to be nice. However, some guests did mention that the pool was dirty and needed to be supervised due to children jumping in from all sides. Nevertheless, the pool facilities received praise with some guests enjoying the sauna and the gym. While some guests found it frustrating to use the pool due to crowds and a lack of limits, others loved the pool and found it to be a highlight of their stay.

Family
Novotel Southampton is a family-friendly hotel that offers a comfortable stay for families with kids. The check-in staff is lovely and generous. They gave gifts for the children and drink vouchers for the adults. The reception provides a seating area and a small play area for children and an X-Box for teenagers. The hotel has a small capacity pool that kids enjoy. However, it's quite annoying that it's not easy to get in when traveling with kids. The hotel had a large, loud event that affected the sleep of families with young children. The family rooms are adequate but on the small side for the money paid. Nonetheless, it is a comfortable place to stay and grandchildren have enjoyed their stay there.


Yes, Novotel Southampton has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Novotel Southampton.

Yes, Novotel Southampton welcomes dogs.

No, parking facilities aren't available at Novotel Southampton.

Yes, Novotel Southampton has a gym.
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