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Leonardo Royal Southampton Grand Harbour

Southampton , West Quay Road (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Leonardo Royal Southampton Grand Harbour is a great choice for travelers seeking a central location in Southampton. Guests appreciate the hotel's proximity to the West Quay shopping center and easy access to the city center. The rooms are clean, spacious and well-equipped with comfortable beds, Nespresso machines and large TVs. While the breakfast has mixed reviews, many guests found it to be great value for money with plenty of choices available. The staff received mixed reviews, but most guests found them polite and professional. The spa facilities and pool also received mixed reviews with some guests finding them disappointing while others enjoyed them. Overall, the hotel offers a comfortable and luxurious stay with lovely added extras such as wine and chocolates upon arrival.
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Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Double Room Suitable for up to 2 adults. Free WIFI, Iron and ironing board, Flat screen TV, Hairdryer, Tea & coffee refreshment tray, Spacious well-lit work spaces, Ensuite with complimentary toiletries and full complimentary access to Rena Spa facilities. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation. Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.

Standard Twin Room Standard Twin Rooms feature en-suite bathrooms with bath and shower, flat-screen TV. Free WiFi, a work desk and tea/coffee making facilities are also included. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation. Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings. Providing a balcony with sea view, this unit has interconnecting rooms with two private bathrooms. This room is ideal for families with children. The bathroom comes with a separate walk-in shower and luxurious amenities.

Standard King Room Suitable for up to 2 adults, King size bed, Free WIFI Air-conditioning, iron and ironing board, Flat screen TV, Tea & coffee refreshment tray, Spacious well-lit work spaces, Ensuite with complimentary toiletries and full complimentary access to Rena Spa facilities. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation. Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings.

Junior Suite Junior Suites have all the benefits of our standard rooms, plus additional features include: Balcony with harbour view, Spacious well-lit work spaces , sitting area, bathrobe and slippers Complimentary mineral water, Tea, Nespresso coffee machine & refreshment tray. 15% off food and beverage during your stay, complimentary room service tray charge and full complimentary access to Rena Spa facilities, 10 per cent off spa treatment. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation. Please be aware that any special dietary requirements need to be mentioned in advance to avoid the delay in any sittings. Guests receive 10 per cent off spa treatment during your stay in this room.

Presidential Suite Penthouse Suite has all the benefits of our standard rooms plus additional features includes: Large private terrace with Southampton harbour views, Walk-in shower and jet spa bath, bathrobe and slippers, open plan dining area with kitchenette, complementary mineral water, Tea, Nespresso coffee machine & refreshment tray. 20% off food and beverage during your stay, complementary room service tray charge and full complimentary access to Rena Spa facilities, with 10 per cent off spa treatment during your stay.

Standard Double or Twin Room Suitable for up to 2 adults consisting of 2 single beds, Free WIFI Air-conditioning, iron and ironing board, Flat screen TV, Tea & coffee refreshment tray, Spacious well-lit work spaces, Ensuite with complimentary toiletries and full complimentary access to Rena Spa facilities.

Superior Double Room Suitable for 2 adults More spacious rooms, Free WIFI, Iron and ironing board, Flat screen TV, Tea & coffee refreshment tray, Spacious well-lit work spaces, Air Conditioning, Ensuite with complimentary toiletries, Hairdryer and full complimentary access to Rena Spa facilities.

Standard Triple Room Suitable for a maximum of 3 adults or 2 adults and 1 child (under 12 yrs) Free WIFI Iron and ironing board Flat screen TV Tea & coffee refreshment tray Spacious well-lit work spaces Ensuite with complimentary toiletries and full complimentary access to Rena Spa facilities.

Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

About Leonardo Royal Southampton Grand Harbour

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Guest Reviews

8.3

Very Good

Location

The Leonardo Royal Southampton Grand Harbour hotel is the perfect choice for travelers seeking a convenient central location in Southampton. Guests rave about the hotel's fabulous location, close proximity to West Quay shopping center and easy access to the city center. Many reviewers also appreciate the hotel's lovely amenities, comfortable rooms and great value. Whether you're looking to explore the city's many shops, restaurants and bars or catch a boat watching session at the nearby port, this hotel's excellent location makes it an ideal base for your Southampton adventure. Don't miss out on this happy stay - book now!

Breakfast

The breakfast at Leonardo Royal Southampton Grand Harbour has mixed reviews from guests. Many guests have commented positively, saying that the breakfast selection was lovely with plenty of choices that were nicely presented and freshly cooked with good quality foods. Some have even called it the best buffet breakfast they have seen for ages and others have said that the breakfast was fabulous with lots of choice of fresh fruits, breads, yogurt, etc. The staff at breakfast were friendly and polite and they cleared tables quickly. However, some guests were disappointed with their breakfast experience, saying that certain items, such as the cooked tomatoes, were poorly cooked and bitter and the mushrooms were like rubber bullets and overcooked. Gluten-free and vegan options were also noted to be extremely poor. Others mentioned that the breakfast was basic or not worth the added cost. Despite this, many guests still found the breakfast to be great value for money and they appreciated the vast choices available.

Rooms

Guests of the Leonardo Royal Southampton Grand Harbour have left positive reviews regarding the rooms of the hotel. Reviews repeatedly praised the cleanliness, good size and in-room facilities of the accommodations, including comfortable beds, Nespresso machines and large TVs. Many guests enjoyed spacious rooms with nicely updated decor and those with balconies enjoyed the views across town. Some guests requested a room on an upper floor for the view. While some felt that the bathrooms could use an update, most felt that the rooms were well equipped and comfortable. Reviewers also appreciated the friendly staff and convenient location.

Beds

Leonardo Royal Southampton Grand Harbour provides guests with a comfortable and luxurious stay. Many guests raved about the hotel's large and comfortable beds, ensuring a great night's sleep after exploring the city. Rooms were spacious and well-equipped with lovely decor and amenities such as coffee machines and TV linking to phones. The hotel staff were friendly and attentive, offering guests an excellent location and ample parking. Guests also enjoyed delicious breakfast options and lovely added extras such as wine and chocolates upon arrival. Although some guests found the beds to be a bit too firm, the majority seemed to have a very comfortable stay overall. With soft towels, warm and cozy bedding and clean and well-decorated rooms, Leonardo Royal Southampton Grand Harbour offers travelers a wonderful experience.

Cleanliness

Guest reviews of the Leonardo Royal Southampton Grand Harbour varied when it came to cleanliness. While many guests reported clean, comfortable rooms with good in-room facilities, others noted issues such as dirty bathrooms, stained toilet seats and cracked or dirty glasses. Some guests also reported issues with the cleanliness of the spa or swimming facilities, while others noted that the lobby or rooms could have been better lit. Overall, while many guests found the hotel to be clean and well-maintained, others were disappointed with the standard of cleanliness and found issues that needed addressing.

Staff

The Leonardo Royal Southampton Grand Harbour has a staff that is a mix of the good, the bad and the average. Some guests have reported friendly and amazing staff who are approachable and helpful, while others have encountered staff who were disengaged and not very welcoming. The reception staff received mixed reviews with some guests praising them, while others found them lacking. However, the housekeeping and maintenance staff were noted to be happy and friendly. The hotel's bar staff had mixed reviews with some guests finding them excellent while others found them unwelcoming. Additionally, some guests have requested room service but were informed that it was not available. Despite these mixed reviews, the hotel's staff has been described as polite and professional with some guests stating that they received excellent service. Overall, the Leonardo Royal Southampton Grand Harbour is still a great place to stay, offering ample parking, spacious rooms and an excellent location, making it a good overnight stop before cruising.

Spa

The spa facilities at the Leonardo Royal Southampton Grand Harbour seem to divide opinion amongst guests. Some describe a lovely pool and spa with great atmosphere and great facilities, including the rena Spa, massage and sauna and steam rooms and a great added extra to the hotel. However, other guests found the spa area to be disappointing, outdated and rundown with issues including dirty pool, sauna and jacuzzi and spa showers with no hot water. Some guests described difficulties with noisy children and confusing separate facilities. Unfortunately for some, the spa also suffered from closures or issues such as the hot water stopping working, the jacuzzi being out of service and early closure, meaning some guests didn't get to use the spa facilities as expected. Despite this mixed feedback, some guests enjoyed treatments at the rena Spa and found the spa to be a great addition to their stay.

Pool

The Leonardo Royal Southampton Grand Harbour hotel offers leisure facilities including a swimming pool and jacuzzi for guests to enjoy. Reviews were mixed with some guests finding the pool to be a bit small, dated, or cold. However, others thought the pool was wonderful, nice and warm and an added bonus. Unfortunately, some guests reported that the pool area was not clean and there were issues with hot water and the jacuzzi not being available. Overall, the facilities were considered great with free use of the pool and gym as a hotel guest. Just keep in mind that some guests were not informed of swimming lessons taking place in the pool and that kids under 17 are not allowed to use the pool.

Yes, Leonardo Royal Southampton Grand Harbour has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Leonardo Royal Southampton Grand Harbour.

No, Leonardo Royal Southampton Grand Harbour doesn't allow dogs.

No, parking facilities aren't available at Leonardo Royal Southampton Grand Harbour.

Yes, Leonardo Royal Southampton Grand Harbour has a gym.

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