Crystal Palace Boutique Hotel

Sofia , , 14 Shipka Str. (Show on Map)


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Summary of reviewsCrystal Palace Boutique Hotel is a highly recommended hotel for those looking for a comfortable and convenient stay in the heart of Sofia. The hotel's unbeatable location allows guests to easily explore the city on foot with many important sightseeing places, bars, restaurants and lovely parks within easy walking distance. The hotel's rooms are spacious, clean and well-maintained with large windows and balconies that offer stunning views of the Vitosha mountain. The beds are particularly comfortable, ensuring a peaceful night's sleep. The hotel's staff is accommodating, friendly and multilingual, providing excellent service to guests. The hotel's restaurant offers a fantastic menu with very good food and guests can also choose from plenty of options around the hotel. The hotel's private underground parking is appreciated by guests, taking the worry out of car security. Although some guests had negative experiences with breakfast, others found it to be perfectly fine and sufficient. Overall, Crystal Palace Boutique Hotel is a beautiful four-star hotel that provides a comfortable and enjoyable stay.
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Categories
Boutique-style Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types
Last Minute Offer Applicable for Standard Room. No extra beds available.

Standard Double Room No extra beds available.

Executive Double or Twin Room Includes work and seating areas.

Junior Suite - Work and seating areas - Balcony with view to Doctor's Garden and Sofia's centre - Bathroom with a bathtub and shower cabin.

Deluxe Suite This suite features a balcony with views of the Vitosha Mountain, Doctor's Garden and Alexander Nevski Cathedral. It offers two separate rooms and a private bathroom with a bathtub and a shower cabin.

About Crystal Palace Boutique Hotel
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Guest Reviews
8.9
Excellent
Location
Crystal Palace Boutique Hotel boasts an unbeatable location for travelers keen on discovering Sofia on foot. Situated in a safe, cozy and central district of the city, this hotel is just a stone's throw away from a metro station, bus stop and great coffee bars and restaurants. The scenic view of the park opposite the hotel provides a great contrast to the heat outside. Guests will appreciate the close proximity to almost all the important sightseeing places with the city center, bars, restaurants and lovely parks all within easy walking distance. The hotel is well-positioned for exploring the city and finding amenities in a calm and effortless manner, perfect for those who want the best Sofia locations. Overall, Crystal Palace Boutique Hotel is a great option for those looking for a comfortable and convenient stay right at the heart of Sofia.

Breakfast
If you're staying at Crystal Palace Boutique Hotel, you're in for a mixed bag when it comes to their breakfast. Some guests found the breakfast excellent with plenty of options to choose from and high-quality ingredients. Others found it to be very basic with limited choices and cold or poor-quality food. Some guests with dietary restrictions found the options lacking, while others appreciated when the hotel made them sandwiches to take on-the-go. Overall, while some guests had negative experiences with breakfast, others found it to be perfectly fine and sufficient.

Dinner
Crystal Palace Boutique Hotel offers an excellent dinner experience for its guests. The hotel has a restaurant with a fantastic menu and the food is very good. Guests can also choose from plenty of options around the hotel. There are positive remarks about the great atmosphere, good music and excellent emplacement of the hotel. Moreover, the hotel staff is accommodating and they cater to guests' special requests. Overall, the hotel has a prima kuchyně (excellent kitchen) and guests highly recommend the velmi dobrá restaurace (very good restaurant).

Rooms
Crystal Palace Boutique Hotel offers a range of rooms that have been praised by guests for their cleanliness and comfort. Many reviews highlight the spaciousness of the rooms, complete with large windows and balconies that offer stunning views of the Vitosha mountain. Guests appreciate the attention to detail in terms of amenities and the soundproofing ensures a peaceful night's sleep. The hotel's beds are particularly comfortable and the rooms are well-cooled, making for a pleasant stay. Although some reviews point out small issues such as stained wallpaper or missing curtains stoppers, the majority of guests found their Crystal Palace experience very enjoyable.

Beds
The Crystal Palace Boutique Hotel offers a truly comfortable experience with its range of impeccable facilities and the beds are no exception. Guests can expect a truly wonderful night's sleep with the super comfy beds and soft pillows. There is consistent praise throughout reviews concerning how comfortable the beds really are, which can be seen from comments such as 'very comfortable bed', 'comfy bed' and 'excellent literie'. Reviews also highlight how clean and comfortable the hotel rooms are with some specifically mentioning the size and lighting of the rooms. Overall, the hotel offers a truly comfortable experience that is sure to leave guests rested and refreshed.

Cleanliness
Crystal Palace Boutique Hotel has received numerous positive reviews for its cleanliness. Guests have consistently praised the hotel for its spotless rooms, clean bathrooms and overall tidiness. Many also noted that the bed linens and towels are well-maintained with no spots, guaranteeing a comfortable and hygienic stay. The hotel's staff received high praise for their prompt and efficient service, ensuring guests have a pleasant and hassle-free experience. The hotel's excellent location and comfortable rooms were also mentioned by guests. While a handful of negative comments were made regarding dirty curtains and occasionally unclean rooms, the majority of guests strongly recommend Crystal Palace Boutique Hotel for its exceptional cleanliness, comfort and outstanding service.

Staff
The team at Crystal Palace Boutique Hotel received numerous positive reviews from guests highlighting their kindness, professionalism and friendliness. Many guests praised the helpful and accommodating staff with some noting they were the most courteous they had ever encountered. The location was also highly regarded and guests appreciated the clean rooms and good service. However, a few negative reviews mentioned incompetent or unwelcoming staff, though these were in the minority. Overall, the hotel's staff was considered friendly, considerate and able to speak proper English. International guests also noted the multilingual front desk staff.

Parking
Crystal Palace Boutique Hotel offers underground parking, which is a rarity in the area and provides a basic need for safety. The gentleman who assists with parking is helpful and friendly. The garage is spacious, but the ramp can be uncomfortable. However, the hotel charges guests for parking and some found the garage to be small. Those who didn't pre-book were unable to park there, but the hotel offers street parking as an alternative. Guests should also note that there is a fee for parking after a certain hour in the morning. Overall, the presence of a private underground garage is appreciated by guests, taking the worry out of car security.

4 Star
Crystal Palace Boutique Hotel is a beautiful four-star hotel with everything you would expect from a high-quality establishment. The hotel received praise for its prime location and excellent service from friendly and helpful staff. Guests were impressed by the cleanliness of the rooms and appreciated the perfectly sized accommodations. Although there were a few minor issues, such as the need for renovations or discrepancies in bedding and towels, these were quickly addressed by the staff. Overall, guests agree that Crystal Palace Boutique Hotel is a great city hotel that provides a comfortable and enjoyable stay.


No, Crystal Palace Boutique Hotel doesn't have any pool.

No, a spa isn't available at Crystal Palace Boutique Hotel.

No, Crystal Palace Boutique Hotel doesn't allow dogs.

Yes, parking facilities are available at Crystal Palace Boutique Hotel.

Yes, Crystal Palace Boutique Hotel has a gym.
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