World > North America > United States > Oregon > Deschutes > Hotels in Sisters > Best Western Ponderosa Lodge

Best Western Ponderosa Lodge

Sisters , 500 Highway 20 W (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Ponderosa Lodge is a unique and beautiful hotel located in a secluded area in the heart of Sisters, Oregon. The location is convenient for exploring nearby attractions and offers a peaceful atmosphere. The breakfast options are delicious and cater to different dietary needs with a stunning view of the Threes Sisters Mountains and Llamas. The rooms are spacious, clean and comfortable with a rustic log style lodge decor and some with private decks or patios overlooking a lovely lawn and wildlife. The hotel is well-kept and the staff is friendly, helpful, professional and accommodating, going above and beyond to ensure a comfortable stay. The spa amenities are top-notch and the pool is heated and perfect for a relaxing dip. The hotel is pet-friendly and a great option for families with children. The beds are comfortable and clean, ensuring a good night's rest. Overall, the Best Western Ponderosa Lodge is highly recommended for a relaxing and enjoyable vacation.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Outdoor Pool,

Hotel with Heated Pool,

Room Types

Queen Room with Two Queen Beds - Non-Pet Friendly This family room features air conditioning and a shower/tub combo.

King Suite with Sofa Bed and Jetted Tub - Pet Friendly This family room has a shower/tub combo, a tile/marble floor and a sofa.

King Suite with Spa Bath - Non-Pet Friendly Guests will have a special experience as this suite offers a hot tub, a spa bath and a fireplace. The suite's kitchenette is available for cooking and storing food. The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer.

King Suite with Sofa Bed and Jetted Tub Guests will have a special experience as this suite provides a hot tub, a spa bath and a fireplace. The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The suite features a wardrobe, a sofa, a tiled floor, a carpeted floor, as well as a flat-screen TV with cable channels.

King Room with Sofa Bed - Pet Friendly This family room features air conditioning, sofa and a shower/tub combo.

Queen Room with Two Queen Beds - Pet Friendly This family room has air conditioning and a shower/tub combo.

King Room with Sofa Bed The spacious double room provides air conditioning, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking The family room provides air conditioning, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

King Suite with Sofa Bed and Roll-In Shower - Mobility Accessible/Non-Smoking The spacious suite offers air conditioning, a tea and coffee maker and a wardrobe.

About Best Western Ponderosa Lodge

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Guest Reviews

8.9

Excellent

Location

Best Western Ponderosa Lodge is a unique hotel located in a beautiful and secluded area right in the heart of Sisters. It's conveniently situated near everything, including downtown, stores and restaurants. You can enjoy walking trails behind the lodge and take in the beautiful park setting in the trees. Guests love the pet-friendly and cabin-like theme of the hotel. Plenty of parking is available and the area is very quiet, providing a peaceful atmosphere. The location is also great for exploring nearby attractions such as Black Butte and Alpaca watching. Overall, Best Western Ponderosa Lodge is the perfect place to stay for a relaxing and enjoyable vacation.

Breakfast

If you're looking for a good breakfast to start your day, Best Western Ponderosa Lodge has got you covered. The breakfast options are plenty and delicious, ranging from yummy to outstanding. You'll be spoilt for choice with the amazing selection available and they even cater to different dietary needs. The breakfast comes with a stunning view of the Threes Sisters Mountains and Llamas, making it a convenient and relaxing experience. The breakfast is fresh, made-to-order and prepared by local chefs. In light of the pandemic, the staff has made every effort to ensure a Covid-safe environment for their guests. Although there were some negative reviews about the breakfast, most guests were satisfied with the experience. The pandemic forced the hotel to provide a brown-bag breakfast but even this received praise for being an unexpected and nice touch.

Rooms

Looking for a lovely and comfortable stay in Sisters? Best Western Ponderosa Lodge has you covered with large and spacious rooms, complete with comfortable beds and a rustic log style lodge decor. The rooms are very clean and well-kept, some with private decks or patios overlooking a lovely lawn and wildlife such as alpacas and deer. If you're lucky enough to snag a jacuzzi suite, you'll enjoy stunning views and cozy fireplace. The sprawling grounds make for a nice stroll and llama sightings. While some guests have noted room cleanliness issues, overall the rooms are clean, comfortable and charming. The campus is well-kept and the staff is attentive. If you're considering a stay, the beautiful and spacious rooms, along with the great amenities and comfortable beds, make this a wonderful place to stay in Sisters.

Beds

The Best Western Ponderosa Lodge is a hotel that takes pride in providing its guests with comfortable and clean beds for a good night's rest. Many of the guests found the beds to be huge and super comfortable, making their stay a delightful experience. The hotel not only has comfortable beds but also has amenities like hot tubs, breakfast and friendly staff, all contributing to the perfect stay. Though a few guests mentioned the beds were getting a little old, the hotel staff ensured that the rooms were cleaned and the sheets were changed. Overall the guests highly recommend the Best Western Ponderosa Lodge for a comfortable and cozy stay.

Cleanliness

If you're looking for a clean and tidy place to stay, Best Western Ponderosa Lodge is a great option for you. Most guests have praised the hotel's cleanliness with comments like "super clean grounds" and "everything was clean". The rooms are always clean and comfortable with TP and towels well stocked. While a few guests had some cleanliness issues like a used Kleenex or bar of soap left in the room, these were rare occurrences. The staff was very friendly and provided good service with proper attention to Covid guidelines. The location was also complimented as it was good and clean despite the nearby wildfire smoke. Overall, Best Western Ponderosa Lodge is a beautiful and well kept property with clean and cozy rooms that are perfect for a comfortable stay.

Staff

The Best Western Ponderosa Lodge has provided exceptional service to their guests. The staff is noted to be very friendly, helpful, professional and accommodating, going above and beyond to ensure a comfortable stay. They are available to assist at a moment's notice and follow Covid protocols, making guests feel safe and secure. The front desk manager was specifically praised for being efficient and pleasant, making the check-in process seamless. Although there have been instances of non-compliance with mask-wearing by some staff, this has not deterred guests from their positive experiences at the hotel. Overall, guests have noted the wonderful staff as a highlight of their stay at the Best Western Ponderosa Lodge.

Spa

If you're looking for a luxurious stay in Sisters, Oregon, make sure to book the Spa Suite room at the Best Western Ponderosa Lodge. With an amazing design and impeccable cleanliness, this room is perfect in every way. The bathroom boasts an awesome jacuzzi tub for ultimate relaxation and guests rave about the jetted tub and shower as well. While some may be disappointed to hear that the spa is currently closed due to Covid, don't fret - the pool and hot tub are still available for use and are very good. Overall, the Best Western Ponderosa Lodge's spa amenities are top-notch and will leave you feeling pampered and rejuvenated.

Pool

The Best Western Ponderosa Lodge boasts a great pool that guests absolutely loved. The pool is heated, making it perfect for a relaxing dip any time of the day. The hotel also provides towels for your convenience. Despite not being able to use the pool, guests still appreciated its nice features. They particularly loved the hotel's setting in the trees, which provided a great ambiance for the pool and the large covered hot tub. Although some guests experienced closures due to renovations, they still praised the hotel's charming outdoor space. Wildlife sightings, including frogs and caterpillars, added to the natural setting of the property. Overall, guests reported that the hotel was pet-friendly and they had a great time at the pool.

Family

The Best Western Ponderosa Lodge is a great option for families with children. Parents have noted that there is truly something for everyone on the grounds, including a pool and a variety of animals. Some visitors even commented on how the hotel was very pet-friendly. Kids will love being able to watch the animals and play in the pool. However, some guests did complain of noise from neighboring rooms with rowdy kids. Despite this, one reviewer even thanked the hotel for a great overnight trip with their kids. Overall, the hotel is a perfect spot for a family getaway and any potential noise issues can be easily solved with a friendly request to the front desk.

Yes, Best Western Ponderosa Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Best Western Ponderosa Lodge.

Yes, Best Western Ponderosa Lodge welcomes dogs.

No, parking facilities aren't available at Best Western Ponderosa Lodge.

No, Best Western Ponderosa Lodge doesn't have a gym.

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