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Castello Boutique Resort & Spa - Adults Only

Sissi , Sissi (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Info The Castello Boutique Resort & Spa is a luxurious 5-star, adults-only hotel located in Sissi, Crete, offering a blend of high-quality hospitality services and accommodations, such as private pools or outdoor jetted tubs. With its impressive selection of 17 Junior Suites and 31 Superior Rooms, guests can enjoy a unique culinary experience at the Origins Premium Restaurant, unwind at the award-winning Callista Sp, and take advantage of various amenities like free Wi-Fi and a fitness center. This resort is perfect for those seeking a rejuvenating and upscale getaway in a beautiful, traditional fishing village.

Summary of reviewsCastello Boutique Resort & Spa - Adults Only offers a beautiful and idyllic setting in a quaint and quiet village by the sea. The hotel's upgraded rooms feature luxurious amenities like hot tubs and private pools and guests praise the attentive and caring staff. The breakfast receives mixed reviews with some guests noting the repetitive menu and lack of variety, while others praise the quality and individualized service. The dinner menu features outstanding and high-quality food, according to guests, but some note that the disjointed service and additional drinks cost can add up. The hotel is well cared for and very clean, although some guests note minor issues with mould and towel quality. The spa services are professional and excellent, but the indoor pool spa and sauna were closed due to Covid-19. The pool area is a highlight with a large and well-cared for pool, although some guests note the limited loungers and algae. Overall, the Castello Boutique Resort & Spa is a beautiful hotel with a relaxing atmosphere, although opinions vary on its five-star status.
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Pool 1 information:

Location of the pool: Indoors and outdoor

Hotel with Gym

Built inside the Callista Spa of Castello Boutique Resort the state-of-art gym will help keep you fit while on holiday.

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Cost for using the gym: Free for guests

Gym opening hours: 10:00 - 18:00

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 48

Triple rooms. Number: 48

Junior Suites. Number: 9

Superior Rooms. Number: 38

Penthouse Suite. Number: 1

Please suggest which room type a family with one child should choose and where the child will sleep:
Superior Room - extra bed

Junior Suite - extra bed

Penthouse Suite - extra bed

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
No

Hotel with Private Pool Rooms

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Superior Double or Twin Room Spacious room with modern bathroom including a crystal cabin shower. Other features include: - air-conditioning - tea & coffee making facilities - designer linen - 2 phone lines with voice mail - free Wi-Fi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box

Superior Double or Twin Room with Individual Pool Elegant and spacious room with individual outdoor pool and modern bathroom including a crystal cabin shower. Other features include: - air-conditioning - tea & coffee making facilities - designer linen and robes - slippers - 2 phone lines with voice mail - free Wi-Fi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box

Maisonette Suite Garden View Spacious split-level suite, with modern bathroom including a crystal cabin shower. Other features include: - luxurious towels - slippers - extra maid service on request - branded guest amenities - air-conditioning - tea & coffee making facilities - designer linen and robes - 2 phone lines with voice mail - free Wi-Fi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box

Superior Double or Twin Room with Pool View Spacious room with modern bathroom including a crystal cabin shower. Offer view to the pool. Other features include: - air-conditioning - tea & coffee making facilities - designer linen - 2 phone lines with voice mail - free WiFi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box, complimentary pool towels.

Maisonette Suite Individual Pool Spacious split-level suite with with individual outdoor pool and a modern bathroom including a crystal cabin shower. Other features include: - luxurious towels - slippers - extra maid service on request - branded guest amenities - air-conditioning - tea & coffee making facilities - designer linen and robes - 2 phone lines with voice mail - free Wi-Fi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box.

Superior Room Mountain View with Open-Air Jacuzzi Spacious room with outdoor jetted tub and a modern bathroom including a crystal cabin shower. Other features include: - air-conditioning - tea & coffee making facilities - designer linen - 2 phone lines with voice mail - free Wi-Fi - 26-inch flat-screen satellite TV with music channels - electronic safety deposit box - Full length mirror.

Penthouse Suite with Open-Air Jacuzzi Located on the 2nd floor, this open-plan and elegantly decorated suite comes with panoramic sea and land views and a large furnished terrace with jetted tub. It offers: -a living area -a spacious bedroom with king size bed -a bathroom with bathtub and a rain shower cabin with branded amenities.

Castello Superior Sea View Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and slippers. The unit has 1 bed.

Castello Suite Sea View Individual Pool This suite offers a pool with a view. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite features air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.

About Castello Boutique Resort & Spa - Adults OnlyCastello Boutique Resort & Spa, a 5-star adults-only luxury hotel in Sissi, Crete, is part of the Castello Hotels Group and offers an exceptional experience amidst the breathtaking natural beauty of the island. The resort's sought-after location in the traditional fishing village of Sissi ensures guests can enjoy luxurious accommodations with private pools or outdoor jetted tubs. Boasting 17 Junior Suites and 31 Superior Rooms, the resort features high-quality hospitality services and amenities such as free Wi-Fi, an award-winning spa, a fitness center and air conditioning in all rooms.

Gourmands will delight in the gourmet flavors offered at the Origins Premium Restaurant, which provides a unique culinary experience through a combination of exquisite dishes and personalized service. Guests can enjoy a variety of dining options, including Origins Private Dining and The Aroma Bar, ensuring every meal is a memorable one.

At the heart of the resort lies the Callista Spa, where beauty and wellbeing are prioritized, allowing guests to revitalize their bodies and minds. With an array of accommodations to choose from, including Superior Rooms with pool or garden views, as well as rooms with individual pools or outdoor jetted tubs and luxurious Junior Suites, the Castello Boutique Resort & Spa is an ideal choice for a relaxing and rejuvenating escape in Crete.

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Guest Reviews

8.5

Very Good

Location

Castello Boutique Resort & Spa - Adults Only is located in a quaint and quiet village by the sea, making it a perfect hidden gem for those looking for an idyllic setting. The hotel's strategic location is within walking distance to the charming harbour, quaint shops and a variety of restaurants, bars and sights. Three beautiful beaches are all within a 15-minute walk with some nice local beaches easily accessible on foot. While guests have raved about the great location, some have noted that the hotel staff can be indifferent. The village itself is cute and quiet, situated in front of a church and guests can easily make day trips as the hotel is a good starting point for excursions. However, the area around the hotel may not offer much to do and some have noted that the village seems neglected. Additionally, the hotel is not located directly on the beach and guests may have to rent a car or take a taxi to access some of the nicer beaches.

Breakfast

The breakfast at Castello Boutique Resort & Spa - Adults Only received mixed reviews from guests. Some praised the very good, tasty and high quality food, offered through an excellent range with ample selection both sweet and savory and served early if needed. Others commented on the repetition of the menu, the too much bread with breakfast and dinner and the wish for a more varied plate. Despite this, the service was considered excellent with attentive and individualized service according to guests' preferences and an ample and pleasant dining room. Due to Covid-19, the breakfast was not offered as a buffet, but as a carefully curated a la carte menu with some guests noting that the replacement was successful while others wishing for a more substantial or faster service. Some guests also enjoyed the opportunity to try Greek specialties for breakfast. However, there were also comments on specific issues such as unpleasant coffee, stale vegetables or lack of replenishment by the staff. Overall, the hotel's breakfast received praise for its quality but had some room for improvement in terms of variety, bread selection and service speed.

Dinner

If you're looking for a luxurious getaway with delicious meals, Castello Boutique Resort & Spa - Small Luxury Hotels of the World might be the place for you. While the set menu dinners receive mixed reviews, many guests have described the food as outstanding and of excellent quality. Some guests have requested slightly more choice on the menu and others have mentioned that their main course was overcooked or dry. Unfortunately, drinks are not included in the dinner price, which can add up to a costly bill. Some guests have also criticized the disjointed service at dinner, but others have praised the exceptional service and daily wine recommendations by Michalis. Despite a few negative comments like "The food was a catastrophe" or "completely tasteless," many guests have enjoyed the plentiful and delicious meals, including breakfast and dinner with a variety of food options available.

Rooms

Guests who stay at the Castello Boutique Resort & Spa praise the upgraded rooms, which are comfortable, quiet and spacious. Many rooms come with extras like hot tubs and private pools, though some guests note that the privacy in these areas is not always optimal. Still, the rooms are well-appointed, filled with light and often offer stunning mountain views. While some guests note that the acoustic insulation could be better and that some rooms could use a bit of maintenance, overall, the hotel is very clean and well looked after by attentive staff. Guests love the modern and large terraces and balconies, as well as the luxurious amenities like indoor jacuzzis and two sunbeds on the room patio. Some guests note minor issues with towels and robes, but housekeeping typically cleans the rooms beautifully. For those looking for something extra special, the rooms with private pools are particularly brilliant. Overall, Castello Boutique Resort & Spa is a stunning hotel with well-kept, comfortable rooms that provide a luxurious and relaxing home base for any holiday.

Cleanliness

The Castello Boutique Resort & Spa - Adults Only has received praise for its cleanliness from guests. Although a few reviews mentioned small issues like mould around tiled areas, the overall impression of the hotel's cleanliness was positive. Many guests noted the daily cleaning of their rooms and the hotel's Covid precautions, including staff wearing masks. The pool area received mixed reviews with some guests finding it nice and others noting that it was dirty with algae. Some guests mentioned that the towels in their room and at the pool needed renewing. However, fresh towels and bedding were provided daily. The hotel gym and bathroom were also mentioned as areas where small improvements could be made. Overall, guests found the hotel to be well-cared for and very clean.

Staff

Guests of Castello Boutique Resort & Spa praise the staff for being excellent, friendly, professional and caring. Eleni is highlighted for being great, while some guests note that a few staff members were indifferent. Overall, the staff is described as one of the friendliest and most caring ever with some guests even stating that they are the best staff ever. Guests thank the staff for making them feel welcome and going above and beyond to ensure a fantastic holiday, including organizing surprise birthday celebrations. The restaurant staff is noted for being attentive and friendly and every request is met with helpfulness and professionalism. Though some breakfast staff appeared annoyed, the majority are described as being exceptional and well-trained. Staff members Georges and Nicholas are specifically mentioned for their outstanding service. The multilingual staff is friendly and accommodating, making guests feel at home.

Spa

The Castello Boutique Resort & Spa, part of the Small Luxury Hotels of the World collection, is a haven of tranquility and relaxation. Guests rave about the spa services, describing them as professional and excellent. However, due to the current situation involving Covid-19, the indoor pool spa and sauna were closed during their stay. While some express disappointment that the pandemic has impacted the hotel's offerings, others understand that this is beyond the control of the hotel management. Despite this, guests still enjoyed the comfort and silence of the resort with some noting the beautiful pool and large balcony.

Pool

The pool area at Castello Boutique Resort & Spa - Adults Only is a highlight according to guest reviews. While some guests mention the pool was dirty with algae, others rave about the heated pool and private pool options. Many guests enjoyed their rooms overlooking the pool or even having their own individual pool. However, some guests note that the hotel could provide more loungers to accommodate everyone. The pool is described as large, well-cared for and surrounded by lawn and sun loungers. Some reviewers mention that the pool area is very peaceful and ideal for adults. Despite some issues with cleanliness and limited loungers, the pool area receives high marks overall in guest reviews.

5 Star

The Castello Boutique Resort & Spa - Adults Only boasts a five-star rating, although some guests have mixed feelings about whether it meets that standard. However, those who found the hotel to be exceptional praise its attention to detail and how well it handled various situations. Others felt it fell short of five stars and was more in line with a four-star hotel. The hotel features friendly staff, delicious food and a relaxing atmosphere, though some guests would have preferred a more opulent dining experience with better service. Overall, the Castello Boutique Resort & Spa is a nice hotel, but opinions on its five-star status vary.

Yes, Castello Boutique Resort & Spa - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Castello Boutique Resort & Spa - Adults Only. For more information, read the answers to the Spa questionnaire

No, Castello Boutique Resort & Spa - Adults Only doesn't allow dogs.

No, parking facilities aren't available at Castello Boutique Resort & Spa - Adults Only.

Yes, Castello Boutique Resort & Spa - Adults Only has a gym. For more information, read the answers to the Gym questionnaire

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