Sofitel Singapore Sentosa Resort & Spa
Please select your travel dates to see rates and availability
Info
Summary of reviewsSofitel Singapore Sentosa Resort & Spa is a luxurious and tranquil oasis located in a quiet area, away from the hustle and bustle of city life. The hotel offers easy access to nearby beaches and Sentosa amenities with a punctual and convenient shuttle service to Harbour Front and complimentary bicycle rental available. The buffet breakfast is a great everyday treat with a vast selection of options and the staff is attentive and accommodating. While some guests had mixed experiences with dining at the hotel, many enjoyed the delicious Italian restaurant and reasonably priced dining options. The rooms received mixed reviews, but most guests found them spacious and comfortable with nature-themed décor. The hotel is generally clean and well-maintained with impeccable service from the staff. The pool is fabulous and perfect for relaxation, surrounded by lush greenery and peacocks. Sofitel Singapore Sentosa Resort & Spa is an excellent choice for a family staycation with a lot of options for families and baby-friendly equipment provided. The beds received mixed reviews, but many guests found them truly amazing and super comfy. The hotel is a luxurious and tranquil oasis that's perfect for those looking for a break from the city's hustle and bustle with the potential to live up to its five-star branding if finer details and service are looked into. The resort is also a perfect destination for couples looking for a romantic getaway with a fantastic and romantic atmosphere that creates a dreamy and intimate environment. The hotel is also dog-friendly with pets allowed for staycation and staff going out of their way to respect furry friends. Overall, Sofitel Singapore Sentosa Resort & Spa is a beautiful and luxurious getaway that exceeds expectations and offers a wonderful stay.
Show moreRead review summaries for all categories
Categories
Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Private Pool Outdoor Pool
Resort with Private Pool Rooms
Room Types
About Sofitel Singapore Sentosa Resort & Spa
Guest Reviews
Sofitel Singapore Sentosa Resort & Spa is ideally located in a quiet area, away from the hustle and bustle of city life. Guests can enjoy easy access to two nearby beaches, Tanjong and Palawan and a range of Sentosa amenities. The shuttle service to Harbour Front is punctual and convenient and complimentary bicycle rental is available. The huge property is surrounded by lush greenery and located beside the Sentosa Golf Club. There are two restaurants and bars to choose from and a bus stop right across the hotel. The location is perfect for nature lovers and those seeking peace and tranquility. It's also within walking distance to Tanjong Beach and a 30-minute shuttle ride to VivoCity. The hotel's atmosphere is amazing and the rooms are great. Parking is free and the property is well maintained.
If you're a breakfast lover, you're in for a treat at the Sofitel Singapore Sentosa Resort & Spa. With a vast selection of options, the buffet breakfast is a great everyday treat that excels over others. The food is delicious and the coffee is great. Fresh juice and eggs are available, made by lovely friendly people. Although some reviewers found the breakfast pricey, most agreed that the food choices were good and the buffet provided a wide variety of options. The staff was attentive and accommodating, ensuring that guests were attended to promptly. While the Italian restaurant's food was delicious, some felt that local cuisine was lacking in the breakfast spread. Guests also noted that the cafe could be chaotic with slow replenishment of food. Overall, the breakfast at the Sofitel Singapore Sentosa Resort & Spa is a great feature with plenty of choices for everyone's tastes.
Guests at Sofitel Singapore Sentosa Resort & Spa had mixed experiences when it came to dining at the hotel. While some reviewers were disappointed with the limited food options and high prices, others raved about the delicious Italian restaurant and easy access to reasonably priced dining at the two on-site restaurants. One guest noted that the staff were not very attentive during their attempted dinner and others complained of being turned away from fully booked outlets. Despite these drawbacks, many guests enjoyed their dining experiences at the hotel and would recommend it to others.
At the Sofitel Singapore Sentosa Resort & Spa, guests can expect a mix of positive and negative reviews regarding the rooms. Some guests have complained about issues such as old furniture, dusty rooms and musky smells. However, many more positive comments indicate that the rooms are spacious and comfortable with some even featuring nature-themed décor. Guests have praised the service of the staff, the cleanliness of the rooms and the quality of facilities such as the bath tub and shower. Despite a few issues such as TV remotes being laggy, the rooms are generally considered comfortable and enjoyable.
The beds of Sofitel Singapore Sentosa Resort & Spa have received mixed reviews from guests. While some found the beds to be a little too soft, others raved about their comfort and how well they slept. The pillows seemed to be a point of contention for some with reports of neck pain and discomfort. However, the hotel does offer a pillow menu for guests to choose from. Despite some negative comments, many guests found the beds to be truly amazing and super comfy. Some did report issues with sore backs in the morning, but overall, guests seemed pleased with the quality of the beds at the hotel.
The Sofitel Singapore Sentosa Resort & Spa is a generally clean and well-maintained hotel that offers impeccable service. Many guests complimented the cleanliness of the rooms and the fish spa pool, describing it as extremely clean. The bed and pillows were also highly enjoyable. Although some guests noted that their rooms had some dust or needed better attention to cleaning, they generally found the hotel to be clean. The hotel's quiet atmosphere was also appreciated by guests. Some negative reviews mentioned that certain facilities, such as the gym and restroom near the cliff, were not clean. However, overall, the hotel offers a comfortable and enjoyable stay.
The staff at Sofitel Singapore Sentosa Resort & Spa received mixed reviews from guests with some praising their responsiveness, friendliness and great service. However, a few guests felt that the service was patchy, slow and inexperienced. Some guests also encountered issues with communication with some staff lacking product knowledge and communication skills. Despite these challenges, many guests appreciated the warm and inviting atmosphere created by staff members like Hafiz, who made the resort feel like a happy place with his warm and joyful greeting. From reception to restaurant staff, there are polite and friendly individuals who offered personal and professional services. However, a few guests experienced unprofessional behavior from staff members while some found the catering staff clueless. The majority of reviewers described the staff as helpful, efficient and courteous. Although there were some service-related issues, many guests were impressed by the warm hospitality and attentive service of the staff at Sofitel Singapore Sentosa Resort & Spa.
The spa at Sofitel Singapore Sentosa Resort & Spa has received mixed reviews from guests with some praising the exceptional staff and lovely facilities, while others had a bad experience with customer service and closed facilities. However, there were positive comments on the hotel's 'So Spa' with the friendly concierge staff managing to give clear and concise instructions for lost taxis. Families enjoyed fun pedicures by the fish pond while some of the spa’s facilities were closed due to covid regulations or undergoing maintenance. Overall, the hotel exceeded expectations with guests praising the delicious food and good spread available.
Sofitel Singapore Sentosa Resort & Spa boasts a fabulous pool that is perfect for relaxation. The pool staff are exceptional and provide complimentary iced water while guests sunbathe. The waiters at the poolside are also kind, providing cold lemon water for guests to enjoy. The pool area is serene and surrounded by lush greenery, making it a haven of calm. The peacocks around the pool add to the atmosphere. For children, there are fish spas and kid-friendly areas in the pool. However, some guests noted that the pool area could be crowded, noisy and lacking in seating. Additionally, there is no separate pool for children, which may be disappointing for some families. Despite some issues, most guests enjoyed the pool and thought it was amazing. Overall, the hotel exceeded expectations and guests had a wonderful time.
If you're looking for a family-friendly resort in Sentosa, Sofitel Singapore Sentosa Resort & Spa might just be the perfect option for you. This resort offers a lot of options for families, including combinations of connecting rooms that are great for families with young children, spacious rooms that are perfect for dogs to roam around and swimming accessories that are convenient for families with kids.
The resort is also located near most of the attractions in Sentosa with a courtesy shuttle bus half hourly to Vivo city shopping centre. The restaurant has a good number of activities for kids to play with and be occupied, which is a great way to keep your little ones entertained.
While some guests have mentioned the lack of family-oriented water activities and the fact that there is no baby pool specifically catered for toddlers or kids below the age of 2, the numerous peacocks wandering the grounds were a big hit with toddlers.
Parents can rest assured that the resort is very baby-friendly, as they provide baby equipment such as a cot, sterilizer and a baby bath tub. Overall, Sofitel Singapore Sentosa Resort & Spa is an excellent choice for a family staycation in Sentosa.
The Sofitel Singapore Sentosa Resort & Spa is a luxurious hotel with French colonial architecture, providing a unique atmosphere in Singapore. While there were some mixed reviews about the facilities and services, many guests praised the hotel for its exceptional stay and filled activities to keep the guests occupied. The property has great potential to be a great hotel if finer details were looked into. However, some guests had issues with the musky room, inconvenient bath tub setting and a lack of personalized or special touches for the premium price they paid. Despite this, the hotel is still thought of as a good choice for a quality stay in a beautiful location.
Sofitel Singapore Sentosa Resort & Spa is a luxurious and tranquil oasis that's perfect for those looking for a break from the city's hustle and bustle. Although some guests had mixed feelings about their stay, many still deemed it as the best hotel they've ever stayed in. The resort boasts amazing facilities and beautiful colonial-style architecture that exudes luxury and charm. Guests may enjoy the beautiful lush greenery surrounding the hotel, giving them a sense of being tucked away from the city's busy streets.
While some guests noted that construction was ongoing, causing some noise disruptions, the hotel is still a beautiful property with a lot of potential. Guests who stayed in the luxury garden rooms praised the resort for being clean, stylish and luxurious. However, others expressed disappointment in the lack of attention to detail and the quality of service, given the premium price they paid for their stay.
Overall, the Sofitel Singapore Sentosa Resort & Spa is a beautiful and luxurious getaway with the potential to live up to its five-star branding if finer details and service are looked into.
If you are looking for a place to rekindle the flames of love, then the Sofitel Singapore Sentosa Resort & Spa is the perfect destination for you. Nestled amidst the old greenery of Singapore, this resort provides a sense of tranquility and peace that is unmatched. The French inspired decor and Bali vibes transport you to a different world, making it the perfect backdrop for a romantic getaway.
Guests have raved about the fantastic and romantic atmosphere of the resort, creating a dreamy and intimate environment for couples. The serenity of the place is infectious, allowing complete relaxation and rejuvenation. Though some have mentioned that the view may not be the best for a honeymoon couple, the overall experience is nothing short of magical.
The resort has a relaxed and holiday atmosphere, making it easy to unwind and soak in the beauty of the surroundings. Memories are made here and the old-world charm of the resort will leave you feeling nostalgic, yet entirely content. Overall, the Sofitel Singapore Sentosa Resort & Spa transcends the ordinary and is a must-visit for all couples looking for an enchanting and unforgettable time.
If you're looking for a serene location to unwind with your four-legged friend, Sofitel Singapore Sentosa Resort & Spa should be at the top of your list. Not only are pets allowed for staycation, but the hotel staff goes out of their way to respect your furry friends. They encourage you to bring your pet out to eat and to watch and chat with other pet owners. The location, pet-friendliness and staff reception are all top-notch. While some guests had issues with dog smells in their rooms or encountered mosquitos while walking their dogs, overall, the hotel exceeded expectations. Even better, there was an option to allow dogs in the rooms, although with a one-time exception of two dogs. Here's hoping that the hotel lifts this restriction so that we can all return for another staycation with our beloved pets. Keep in mind that pets are narrowed down to dogs only.
Yes, Sofitel Singapore Sentosa Resort & Spa has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Sofitel Singapore Sentosa Resort & Spa.
Yes, Sofitel Singapore Sentosa Resort & Spa welcomes dogs.
Yes, parking facilities are available at Sofitel Singapore Sentosa Resort & Spa.
Yes, Sofitel Singapore Sentosa Resort & Spa has a gym.
