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Dales Country House Hotel

Sheringham , Lodge Hill (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDales Country House Hotel is a charming and tranquil getaway nestled in a beautiful location adjacent to Sheringham Park on the edge of North Norfolk's stunning coastline. Guests consistently appreciate the idyllic and lovely location of the hotel with its charming, well-preserved building and lovely gardens. The staff are friendly and helpful and guests can expect a relaxing stay away from the bustle of nearby Sheringham. The hotel offers lovely, beautifully decorated and excellent rooms that are spacious and comfortable with good sizes. The dining experience at the hotel has received mixed reviews with some guests praising the delicious and exceptional food offered by the restaurant, while others found the quality of the a la carte menu food to be poor and the dinner service rushed. The breakfast at Dales Country House Hotel has also received mixed reviews with some guests praising the quality of the food, while others felt that there could have been more options available. The hotel staff were incredibly accommodating, making both guests and four-legged friends feel welcome and the hotel is the perfect destination for a dog-friendly holiday with catering for dogs and excellent facilities. While the hotel is not perfect, it offers a charming stay within a beautiful location.
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Country House with EV Charging Stations

Luxury Country House

Dog Friendly Country House

Romantic Country House

Country House with Parking

EV charging stations

Accessible Country House

Country House for Adults Only

4-Star Country House

Room Types

Standard Double Room Some rooms have garden views, and others have a view over the village and coastline.

Standard Double or Twin Room Some rooms have garden views, and others have a view over the village and coastline. The room will be prepared as a double, unless twin beds are requested.

Superior Double/Twin Room These large rooms have a DVD/CD player, and views of the gardens or Upper Sheringham village and the Coastline. The room will be prepared as a double, unless twin beds are requested.

Deluxe Room These spacious rooms overlook the gardens and have a four-poster bed, seating area and individually styled bathroom. One room has a private balcony.

Superior Double Room These large rooms have a DVD/CD player, and views of the gardens or Upper Sheringham village and the Coastline.

About Dales Country House Hotel

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Guest Reviews

8.1

Very Good

Location

If you're searching for a tranquil getaway, Dales Country House Hotel is nestled in a peaceful spot adjacent to Sheringham Park on the edge of North Norfolk's stunning coastline. Guests consistently appreciate the beautiful, idyllic and lovely location of the hotel with its charming, well-preserved building and lovely gardens. The grounds offer a pleasant retreat for walks, bike rides and coastal walking, while National Trust Sheringham Park provides fabulous bird-spotting opportunities. Moreover, the hotel is only ten minutes from Sheringham beach, making it the perfect location for exploring North Norfolk. The staff are friendly and helpful and guests can expect a relaxing stay away from the bustle of nearby Sheringham. Overall, Dales Country House Hotel offers a perfect setting for those looking to escape the hustle and bustle of daily life and soak in North Norfolk's enchanting natural beauty.

Breakfast

The breakfast at Dales Country House Hotel has received a mix of reviews from guests. Many have praised the quality of the food with some describing it as excellent, exceptional and the best they've had. Guests have also complimented the good quality menus and delicious food and drink. However, some felt that there could have been more options available, especially for the price they paid. A self-service buffet was available, which some guests enjoyed, while others preferred individually served breakfasts cooked to perfection. There were some issues with the breakfast service with some guests waiting over an hour, experiencing sporadic arrival of food and dirty cups given for teas. However, most guests found the staff to be efficient and friendly. The cost of breakfast was also a point of concern for some, wishing it to be included in the overall price of their stay. Despite these mixed reviews, the majority of guests found the breakfast to be of good quality and enjoyable.

Dinner

The Dales Country House Hotel's restaurant has received mixed reviews from guests with some finding the quality of the a la carte menu food to be poor and the dinner service rushed. However, many guests praised the delicious and exceptional food offered by the restaurant with great choices and good value for money. The lovely and attentive staff, along with the log fires, helped create a relaxing atmosphere in the restaurant. Some guests were disappointed by unavailable menu items, especially those sold out two days in a row. While some found the dinner average, others called it superb or even beyond excellent with exceptional meals and excellent food. The quality of the food ranged from poor to exceptional with a few guests finding the portions too small or the fish overcooked. Overall, the restaurant at The Dales Country House Hotel seems to offer good quality food with some highs and lows.

Rooms

Dales Country House Hotel offers lovely, beautifully decorated and excellent rooms that are spacious and comfortable with good sizes. Little touches in the room are appreciated, such as big and comfy towels and charming decor. Some rooms offer glimpses of the sea and some have balconies overlooking the grounds. The housekeeping is excellent with daily cleaning. However, some rooms are hot and noisy due to kitchen and lift proximity. Some rooms require refurbishment and updating, while others have cleanliness and maintenance issues such as broken bulbs and cobwebs. Despite this, some guests love the amazing room in a beautiful building with fantastic gardens.

Beds

If you're planning a stay at Dales Country House Hotel, you can rest easy knowing that the vast majority of guests found the beds to be very comfy and comfortable. Some did note that the bed was a little too firm for their liking, but overall guests were able to get a good night's sleep in a quiet and comfortable room. Many guests appreciated the central location of the hotel and the deluxe rooms with large beds to ensure a good night’s rest. Unfortunately, there were a few negative reviews citing uncomfortable beds with some guests recommending the need for replacements and better quality. Additionally, some guests found the beds to be small and lumpy or even described the settee and chairs in the room as uncomfortable. However, many noted the good quality of the pillows and the tranquility of the bedrooms. On the positive side, guests appreciated the warm bottled water provided in the room on hot days. Overall, the majority of guests had a comfortable and restful stay at Dales Country House Hotel.

Cleanliness

Dales Country House Hotel has received mixed reviews regarding their cleanliness. While some guests have mentioned minor issues like stained tablecloths, small fan needing cleaning or cobwebs, the majority of the reviews are positive regarding the cleanliness of the hotel. Guests have praised the deep clean and exceptional cleanliness of the hotel along with daily housekeeping. They have also highlighted that the hotel has COVID measures in place for cleanliness. The staff is described as clean, helpful and covid aware. However, guests have mentioned some issues with dirty towel, dirty glasses and dirty garden chairs for which attention to detail is required. Some guests have mentioned the need for the bathroom and room updating. Despite minor issues, most guests have found the room to be lovely and spotlessly clean with a pleasant view. The hotel should focus on maintaining the cleanliness of the restaurant and public areas.

Staff

Dales Country House Hotel boasts a friendly and attentive team, who guests consistently praised for their helpfulness and obliging manner. Visitors found the staff to be knowledgeable about the area, always willing to go the extra mile and clearly enjoying their work. The dining room team was especially highlighted as excellent with good service. Guests felt catered to by the charming staff, whether it was catering to their dog's needs or checking them in early for a wedding. While some visitors did note slow service or the need for more training, guests overwhelmingly described the staff as warm, polite and efficient, contributing to a relaxing stay in a lovely location.

Wi-Fi

Although the Dales Country House Hotel boasts many amenities, their Wi-Fi seems to be less than satisfactory. Many guests reported a lack of Wi-Fi signal in their rooms with some stating that they were only able to connect in the entrance reception area. Some guests mentioned that the Wi-Fi did not work at all, while others experienced hit and miss connection quality. While this may be a downside for those who need constant connectivity, guests who desire a peaceful retreat may find the lack of Wi-Fi to be a welcome break from the hustle and bustle of daily life.

4 Star

Dales Country House Hotel is a traditional and classy property, albeit with a few small details that could be improved to take it up to a five-star rating. Some guests have commented that the hotel doesn't quite live up to the 4-star rating it has been awarded with concerns over the lack of mini bars, guest slippers and women's make-up articles. Instant coffee in the rooms has also been mentioned. While guests have found their stay to be adequate and pleasant, they have noted that prices could be reviewed to match the overall experience. Overall, while Dales Country House Hotel is not perfect, it offers a charming stay within a beautiful location.

Dog Friendly

Dales Country House Hotel is the perfect destination for a dog-friendly holiday with catering for dogs and excellent facilities. The hotel staff were incredibly accommodating, making both guests and four-legged friends feel welcome. With water bowls available and dog treats left in reception, the hotel didn't forget about the furry members of the family. The hotel grounds are wonderful and are perfect for long walks with dogs, who will absolutely adore the location. Some guests found that their room may have previously housed dogs, which left a slight doggy smell from the carpet. However, this did not detract from the fantastic service and top-notch facilities provided for the pets. The guests with puppies found that the top floor rooms were not the most convenient, but they understood that taking a dog meant not always getting the best rooms. Overall, those who travelled with their furry friends enjoyed their stay at Dales Country House Hotel and would highly recommend it to any dog owners looking for a fantastic holiday.

No, Dales Country House Hotel doesn't have any pool.

No, a spa isn't available at Dales Country House Hotel.

Yes, Dales Country House Hotel welcomes dogs.

Yes, parking facilities are available at Dales Country House Hotel.

No, Dales Country House Hotel doesn't have a gym.

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