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Mandarin Oriental, Sanya

Sanya , No. 12 Yuhai Road, Da Dong Hai District (Show on Map)

8.3

Very Good

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Info From its tropical island setting to its acclaimed restaurants and sumptuous spa, this luxury hotel aims to delight.

Summary of reviewsThe Mandarin Oriental, Sanya is a luxurious and secluded resort with a stunning private beach and beautiful gardens. The location is perfect for those seeking intimacy and peacefulness, away from the crowds and noise of the city, yet still close to downtown options for dining and shopping. The staff are accommodating and provide excellent service with special mentions for some staff members who have gone above and beyond to make guests feel welcome. The breakfast is rich and delicious with both western and Chinese options available. The rooms are spacious and up-to-date, although some guests have noted that the equipment in the rooms needs improvement. The cleanliness and maintenance of the resort are greatly appreciated by guests with the hotel grounds and rooms being very clean and well taken care of. The pools and private beach are beautiful and cater to everyone, including families with children. Although some guests feel that the food and beverage offerings don't quite meet the standards of a 5-star hotel, most agree that the hotel is high-end and worth the price. Overall, the Mandarin Oriental, Sanya is a dream hotel that guests won't regret booking, standing out as a unique and exceptional destination for those seeking a luxurious and relaxing vacation.
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Luxury Resort

Ceiling fans, ethnic-inspired artwork and large windows blend modern touches with traditional Hainanese design elements.

Resort with Infinity Pool

The hotel features an outdoor infinity pool which is surrounded by lush greenery and offers breathtaking panoramic views over the sea and the mountains, creating a relaxing and serene space for all guests.

Resort with Spa

Nestled into the lush hillside, the hotel's tranquil spa provides a serene environment and excellent treatments.

Family Friendly Resort

Family amenities include cribs in the guestrooms, babysitting, supervised activities, a playground and a children's club.

Romantic Resort

With the hotel's unique resort setting, its extensive experience and the stunning facilities, this hotel is the ideal romantic destination.

Accessible Resort

For people with special needs, there are many facilities available, such as accessible bathroom and path of travel, in-room accessibility and roll-in shower.

5-Star Resort

With lavish rooms and suites that combine modern decor with ethnic touches, lush Southeast Asian-style gardens, a free-form outdoor pool with an infinity edge right in front of the sea, a state-of-the-art spa and international gourmet dining options in stylish interiors, this 5-star hotel will make your stay as luxurious and comfortable as possible.

Resort with EV Charging Stations

Beachfront Resort

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Answers last updated by our editors

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Swimming Pool

Infinity Pool Heated Pool Panoramic View Pool Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

Resort with Outdoor Pool

Resort with Panoramic View Pool

Resort with Heated Pool

Room Types

Smart Package - Family suite room (Need to make appointment 1 day in advance: Limos pick-up service from Sanya Phoenix Airport+30-miniute photo-shooting ） Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Smart Package - Ocean Breeze Pavilion (Need to make appointment 1 day in advance: Limos pick-up service from Sanya Phoenix Airport+30-miniute photo-shooting ） The spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Smart Package - Ocean front Pavilion with plunge Pool (Need to make appointment 1 day in advance: Limos pick-up service from Sanya Phoenix Airport+30-miniute photo-shooting ） Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

Terrace Room King Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Ocean View Room King The spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Terrace Room Twin Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 2 beds.

Ocean View Room Twin The spacious twin room offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Smart Package - Ocean view suite room (Need to make appointment 1 day in advance: Limos pick-up service from Sanya Phoenix Airport+30-miniute photo-shooting ） Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

Garden view Room The spacious twin room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Ocean Breeze pavilion room The spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Terrace Room King Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 1 bed.

Terrace Room Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The spacious twin room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds.

Deluxe Garden View Twin Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.

Ocean View King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit offers 1 bed.

Ocean View Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room offers a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Ocean Breeze Pavilion Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Ocean Front Pavilion with Plunge Pool Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.

Pool Pavilion Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

Garden Family Suite Room Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.

Ocean View Suite Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

Ocean View Pool Villa This villa's special feature is the pool with a view. Boasting a private entrance, this air-conditioned villa features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit has 3 beds.

South China Sea Villa The pool with a view is the standout feature of this villa. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 3 beds.

Coral Bay Deluxe Villa This villa's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit has 3 beds.

Pool Pavilion The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

Smart Package - Pool Pavilion King bed (Need to make appointment 1 day in advance: Limos pick-up service from Sanya Phoenix Airport+30-miniute photo-shooting ） The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

South China Sea villa This villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Ocean View Pool Villa This villa's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Coral Bay Deluxe Villa Guests will have a special experience as this villa provides a pool with a view. Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.

Ocean front Pavilion with plunge Pool Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

Terrace Room King (Including breakfast for one person) Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Ocean View Room King(Including breakfast for one person) The spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Limited Offer - Pool Pavilion （Need to make appointment 1 day in advance: 30-minute Snorkeling or Paddle board for 2 one time at Coral Bay） Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Limited Offer - Garden View Suite (Need to make appointment 1 day in advance: pick-up service from Sanya Phoenix Airport) Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Limited Offer - Garden View Suite (Need to make appointment 1 day in advance: pick-up service from Sanya Phoenix Airport+1 more breakfast daily） Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Terrace Room King 【Need to make appointment 1 day in advance: Snack + Beer/red wine /waite wine for 2 persons + Welcome fruit + RMB200 Voucher（Available after Spending RMB898） +Chinese Kungfu ) 】 Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Ocean view room Twin 【Need to make appointment 1 day in advance: Snack + Beer/red wine /waite wine for 2 persons +Welcome fruit + RMB200 Voucher（Available after Spending RMB898） +Chinese Kungfu ) 】 Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 2 beds.

Garden view room 【Need to make appointment 1 day in advance: Snack + Beer/red wine /waite wine for 2 persons +Welcome fruit + RMB200 Voucher（Available after Spending RMB898） +Chinese Kungfu ) 】 Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.

Terrace Room Twin Free upgrade to Ocean View Room Twin Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room provides air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Suite with Garden View This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, a TV with cable channels and a balcony. The unit has 2 beds.

Terrace Room King (Including breakfast for one person) Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit has 1 bed.

Deluxe Villa Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room provides a TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 3 beds.

Suite with Sea View This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar, a TV with cable channels and a balcony. The unit has 2 beds.

About Mandarin Oriental, Sanya

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Guest Reviews

8.3

Very Good

Location

Mandarin Oriental, Sanya is a stunning resort nestled in a secluded bay with its own private beach. The landscape with its labyrinth of pools and lush gardens is truly breathtaking. Guests can enjoy lazy brunches with a variety of freshly prepared food and excellent coffee. The location is perfect for those seeking intimacy and peacefulness, away from the crowds and noise of the city, yet still close to downtown options for dining and shopping. The resort staff are very accommodating, providing shuttle services to anywhere within the property. Although somewhat remote, it's not far from local restaurants and shops. The hotel's position on the ocean is ideal, offering guests the opportunity to swim and partake in seaside activities. Some guests have mentioned that getting to and from the hotel can be a little inconvenient due to military restrictions, but the proximity to the city center and airport makes it an excellent location. Overall, Mandarin Oriental, Sanya is a wonderful choice for those looking for a luxurious, secluded haven with a private beach and beautiful gardens.

Breakfast

Guest reviews of the breakfast at Mandarin Oriental, Sanya are mostly positive with some minor issues mentioned. Breakfast starts at 6:30 am and staff have been praised for leaving everything out until 10.30 am. The breakfast staff even remembered guests' preferences. The variety of food is noted to be good, but some guests found there are limited options and the selection could be more varied. Additionally, the area can be crowded with long queues and seating issues, but the food itself is generally considered tasty. Overall, breakfast at Mandarin Oriental, Sanya is described as rich and delicious with both western and Chinese options available.

Dinner

If you're looking for a foodie's paradise, Mandarin Oriental in Sanya might not be the best choice. While some guests loved the sushi and tuna and scallops at Fresh restaurant and recommended the Chinese set as good value, others were disappointed by limited options, mundane tastes and the lack of vegetarian meals. Pricey restaurants, like Fresh, were not deemed worth the money by some guests. Additionally, service at some restaurants could be improved. However, the BBQ option for dinner was recommended and the view from the restaurants and bars was breathtaking. Unfortunately, several guests experienced food poisoning after eating at the seafood buffet. Despite mixed reviews, most agreed that the service was decent and the overall dining experience was okay.

Rooms

The Mandarin Oriental in Sanya boasts amazing rooms with views that are perfectly adequate and comfortable. Although some guests have noted that the equipment in the rooms needs improvement and that the hotel design is slightly old, the rooms are spacious and up-to-date. Despite some hygiene issues and small geckos and cockroaches, the cleanliness and maintenance of the rooms are greatly appreciated by guests. The pool rooms are particularly unique and would definitely be in high demand during the winter. Additionally, the hotel's location provides a nice view. While noise can be an issue and some guests can be inconsiderate, the rooms do have a high level of privacy and comfort. Though there may be a lack of certain amenities such as plug sockets, ironing equipment and umbrellas, the in-room facilities are generally well-equipped. Despite some minor issues, the resort is well-groomed and clean.

Cleanliness

The Mandarin Oriental in Sanya is a great choice for those seeking a clean and well-maintained hotel. Multiple reviews commented on the cleanliness of the property with guests describing everything as very clean and well taken care of. The hotel grounds are also well maintained with beautiful trees and vegetation. While a few guests noted room hygiene and maintenance issues, overall the room was very clean and nicely maintained. The cleanliness of the room was aided by the twice-daily room service which kept everything in order. While some guests mentioned small lizards and cockroaches in their room, these were isolated incidents. Additionally, the village surrounding the hotel is also consistently described as very clean. Overall, while there were a few minor cleanliness issues, the Mandarin Oriental in Sanya maintains an excellent standard of cleanliness and maintenance.

Staff

The staff at Mandarin Oriental, Sanya receive lots of praise from guests. Many guests comment on the friendly, helpful and quick service provided by the staff with a good level of English proficiency. Special mentions are made of staff members such as Mihai, Nicole, July, Ben and Caroline, who have gone above and beyond to make guests feel welcome. However, some guests do note that some staff members could benefit from additional training to meet the high standards expected of a 5-star resort. Despite some small issues, the overall attention to customer service is described as impeccable.

Pool

Mandarin Oriental, Sanya is a beautiful property with a variety of charming pools that cater to everyone. The temperature-controlled infinity pool offers a zen view of the South China Sea with a nice breeze. The active pool has a fun slide while other pools have fountains and water jet features. Despite being a big property, the pools are not too busy and one can enjoy a refreshing swim almost alone. The swimming pool area needs better cleaning and maintenance, but the different pools are very clean. However, some swimming pools were closed during some time of visitors' stay. Though the pool bar only offers soft drinks, there are plenty of restaurants and bars on the property. Guests can also enjoy the private beach, which has calm waters for children to swim safely. The hotel provides swimming rings for guests and the pools are well-designed with ample space, shade and comfortable sun loungers. Though towels may be hard to come by at times, the hotel provides complimentary drinks at the pools and beach. The fitness center has professional yoga mats that are mostly unused by guests. Overall, the pools at Mandarin Oriental, Sanya offer an amazing experience and the hotel is well-maintained and beautiful.

Beach

Mandarin Oriental, Sanya boasts a beautiful and long private beach that offers a great location for guests to relax and soak up the sun. Snorkeling in the clear water surrounding the beach is a favorite activity among the hotel's guests. Though the beach may have some rocky areas, it is still swimmable and offers a picturesque view. The beachfront restaurant provides a lovely dining experience and the hotel's exclusive bay beachfront adds to the beach's privacy. While there are some regulations in place to preserve the coral reef and part of the beach was suddenly closed during our stay, the hotel's private beach remains an excellent spot for families because the waves are calm and safe for children to swim. Guests also appreciated the hotel's location, excellent walking routes and the beautiful beach view that can be enjoyed from their hotel room. Overall, the private beach at Mandarin Oriental, Sanya is a perfect getaway destination, even with a few issues, such as the presence of small rocks and coral reefs.

Family

The Mandarin Oriental in Sanya is a great family-friendly resort with many amenities for children. The buggy service is especially convenient for families with young children, making transportation around the hotel grounds easy. The pools are beautiful and cater to everyone, including singles, couples and families with kids. The private beach is also perfect for children to swim safely with few waves. Although the kids' club has limited activities, it is still a great place for young ones to have fun. The resort also offers electric carts for those who may have difficulty walking. However, some guests remarked that the child safety features in the resort need improvement and the resort may not be suitable for senior citizens and young children due to the lack of convenience when going out. Overall, the Mandarin Oriental Sanya is an ideal place for families to enjoy a relaxing vacation.

5 Star

The Mandarin Oriental in Sanya is an exceptional resort with an outstanding level of service from the front desk to the pool staff. The hotel is something special on Hainan Island with an exceptional location near the beach. While some guests feel that the food and beverage offerings don't quite meet the standards of a 5-star hotel, most agree that the hotel is high-end and worth the price. The staff at the hotel are highly engaged and friendly, making guests feel welcome and comfortable throughout their stay. Overall, the Mandarin Oriental in Sanya is a dream hotel that guests won't regret booking, standing out as a unique and exceptional destination.

Luxury

If you're looking for an incredible luxury stay in Sanya, look no further than the Mandarin Oriental. Guests rave about the beautiful design and meticulous maintenance of this high-end 5-star hotel. Although it may come with a high price tag, it's worth every penny for a true luxury experience that will leave lasting memories. This resort has everything you need to fully relax and unwind and it's truly one of the best hotels in Sanya. So, if you're after an unforgettable vacation full of glamour, elegance and indulgence, the Mandarin Oriental is the perfect place to stay.

Yes, Mandarin Oriental, Sanya has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Mandarin Oriental, Sanya.

No, Mandarin Oriental, Sanya doesn't allow dogs.

Yes, parking facilities are available at Mandarin Oriental, Sanya.

Yes, Mandarin Oriental, Sanya has a gym.

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