Sheraton San Diego Hotel & Marina
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Summary of reviewsThe Sheraton San Diego Hotel & Marina is a top choice for travelers looking for a convenient location. Guests appreciate the hotel's free shuttle to the airport, proximity to downtown, Liberty Station and festival, as well as the view of the bay and marina from their rooms. While the breakfast experience is mixed, guests had numerous dining options to enjoy with many praising the quality of the food and attentive service. The facility is a bit dated and the rooms require refurbishment, but the hotel is generally clean with prompt responses from the maintenance team if needed. Guests praise the exceptional staff for their friendly and helpful service and the hotel's outdoor heated pool and convenient parking availability are major selling points. While some guests may be put off by the expensive cost of internet access or the lack of free wifi, others had a satisfactory experience during their stay. Overall, the Sheraton San Diego Hotel & Marina offers a luxurious stay at a reasonable price point.
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The Sheraton San Diego Hotel & Marina impresses its guests with amazing waterfront views, elegant accommodations and an array of four-star amenities. The hotel features a restaurant, fitness center, outdoor pool with a hot tub and much more, providing guests with a comfortable and convenient stay. For those traveling with pets, the Sheraton San Diego Hotel & Marina is a great choice, as dogs are welcome at the hotel. The pet policy allows for a maximum pet weight of 40lbs while only one dog is allowed in each guestroom at a non-refundable fee per room per stay. The hotel's restaurant serves a variety of delicious dishes to suit every taste, while the fitness center provides all the necessary equipment for guests to stay in shape. Guests can also take a refreshing dip in the outdoor pool or unwind in the hot tub, soaking up the sun while enjoying stunning views of the marina. All in all, the Sheraton San Diego Hotel & Marina is an excellent choice for those seeking a luxurious waterfront hotel with a great variety of amenities while being dog-friendly.
Guests at this property have access to a tennis court.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Heated Pool Panoramic View Pool Outdoor Pool
Hotel with Panoramic View Pool
Room Types
About Sheraton San Diego Hotel & Marina
Guest Reviews
The Sheraton San Diego Hotel & Marina is a top choice for travelers looking for a convenient location. The hotel's free shuttle to the airport makes getting in and out a breeze. The proximity to the airport also means less travel time and hassle. Guests also love the view of the bay and marina from their rooms with some even calling it "marvelous." If you're a fan of planes, you'll appreciate the hotel's location, which is ideal for watching planes take off and land. The hotel is also within walking distance to the festival and accessible to parks and other activities. The location is not only close to the airport but also to downtown and Liberty Station. The hotel's harbor view and pool are also big attractions for guests. Although some found the location a bit remote, the excellent customer service made up for it. Overall, the location of the Sheraton San Diego Hotel & Marina is perfect for those who want a great view and proximity to the airport and downtown.
Guests of Sheraton San Diego Hotel & Marina had mixed reviews about the breakfast. While some found it convenient and affordable, others felt it was too expensive for what was served and complained about slow and busy service. The restaurant offered a buffet for $30/adult, $15/child, which some guests found to be a limited menu, resulting in queuing for breakfast for up to 40 mins. Despite this, some guests found the restaurants and drinks to be fantastic. It is worth noting that breakfast is not included in the price and some guests felt that internet, parking and breakfast should all be included. Overall, the breakfast experience varied, but the hotel had numerous dining options that guests could enjoy.
Guests of Sheraton San Diego Hotel & Marina enjoyed a number of dining options during their stay with many praising the quality of the restaurants and the attentive service. One guest even declared the half chicken they had at a restaurant to be the best they've ever had! While some guests noted that the menu may have been a bit limited across all of the hotel's restaurants, they still found plenty of delicious entrée options to their liking. Pizza and room service were also deemed satisfying culinary choices. However, a few guests did have negative experiences with one calling a restaurant "horrible" and another citing slow breakfast service. Nevertheless, overall guests found the hotel's dining experiences very enjoyable and convenient with one guest specifically choosing to eat at the hotel's Quinn's Ale House during their stay.
Sheraton San Diego Hotel & Marina has a mix of both positive and negative reviews about its rooms. The renovated and newly renovated rooms are clean and comfortable and have a lovely view of the marina and bay. The king-sized beds, balconies, open shelves and pop-up outlets are some of the nice features of the rooms. The size of the rooms varies with some being nice and spacious, while others are smaller in size. The carpet and bathroom, in general, need an upgrade and some guests noted issues like rust, low water pressure and slow drains. Some rooms have a strong, unpleasant smell. Some guests complained about the room condition with dated rooms and old worn bathrooms, while some bathrooms had mold and sagging ceilings. Maintenance was an issue for some guests with bubbling and stained flooring squares, difficult to slide patio doors and old, dirty carpets in some rooms. Some guests had to change the rooms due to such issues. However, some guests appreciated the quietness of the rooms, despite their proximity to the airport. Overall, the facility is dated and requires refurbishment.
The beds at Sheraton San Diego Hotel & Marina are a hit or miss according to guest reviews. Many found the beds to be comfortable with dreamy mattresses and nice comfortable bedding, while others found them old, uncomfortable and in need of replacement. Some guests were disappointed to only find one bed in their room instead of the two promised. However, those who did have a comfortable bed and pillows raved about their experience.
If you're looking for a clean and comfortable stay in San Diego, the Sheraton San Diego Hotel & Marina is a great option. Guests have mentioned that the hotel is generally clean with prompt responses from the maintenance team if needed. Some guests did mention specific issues with certain rooms, such as mold in the shower or dirty chairs, but overall the cleaning crew keeps the hotel clean nightly. Some guests did mention worn carpets in the hallways, but the property was generally clean and staff was very nice and helpful. So while there may be some isolated cleanliness issues, the Sheraton San Diego Hotel & Marina strives to keep its rooms and facilities clean for your stay.
The Sheraton San Diego Hotel & Marina has an exceptional staff. Many guests have commented on the great interaction they had with the friendly and helpful staff, both at the front desk and throughout the hotel. The shuttle service and drivers were excellent and the crew at the bell desk were kind and accommodating. A few guests had negative experiences with staff who were rude or unhelpful, but these instances were not the norm. Overall, guests were impressed with the staff's customer service, including reading and fulfilling special requests. While there were some suggestions that the hotel could benefit from additional staff, guests generally appreciated the courteous and helpful service provided by the existing staff, who were described as gracious, nice and excellent at their jobs.
Guests of the Sheraton San Diego Hotel & Marina have mixed feelings about the hotel's wifi. Some reviewers found it disappointing that there was no free wifi and that they had to pay over $12 for a day of internet access. However, others had positive experiences without any issues connecting. Some guests mentioned difficulties with using other amenities, such as their phone, TV or coffee maker, but these issues were not related directly to the wifi. Overall, while some guests may be put off by the expensive cost of internet access or the lack of free wifi, others had a satisfactory experience with the wifi during their stay.
The Sheraton San Diego Hotel & Marina boasts an inviting outdoor heated pool that guests can enjoy year-round, even on cooler days with the breeze. There is a nice pool bar that serves drinks and the speakers surrounding the pool play music loudly, creating a fun atmosphere. The location and pool are major selling points with easy access to the airport and a free shuttle. The pool area is overall pleasant with s'mores available in the late afternoons and a nice shoreline resto bar. However, some guests noted that the pool area could be cleaner and that the towels were old. The jacuzzi did not meet some standards as it looked stained and dirty, while the chairs were broken. There were also some issues with housekeeping, toiletries and room conditions. Nevertheless, the main tower pool was particularly nice, heated and offering great views of the bay and the city center.
Guests at the Sheraton San Diego Hotel & Marina have shared their experiences with parking at the hotel. While some found the cost of parking to be pricey, others appreciated the availability and ease of access to the parking lot. However, issues with the parking gate and limited parking slots were noted by some guests. Despite mixed reviews, some guests were pleasantly surprised to find that parking was complimentary for the first night.
The Sheraton San Diego Hotel & Marina is a great option for those who are looking for a luxurious stay without breaking the bank. While some reviewers were not entirely convinced that it truly deserves a four-star rating, the majority of guests enjoyed their experience at the hotel. Facilities and services were deemed good by guests and the hotel's location made it a great option for a family reunion, such as one guest who organized a ceremony to spread ashes at sea. The highlight for some guests, however, was the exceptional service provided by the hotel's manager who went above and beyond to make their stay comfortable and memorable. Overall, guests found the Sheraton San Diego Hotel & Marina to be a perfectly suitable option at a reasonable price point.
Yes, Sheraton San Diego Hotel & Marina has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Sheraton San Diego Hotel & Marina.
Yes, Sheraton San Diego Hotel & Marina welcomes dogs.
Yes, parking facilities are available at Sheraton San Diego Hotel & Marina.
Yes, Sheraton San Diego Hotel & Marina has a gym.
