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Sheraton Grand Salzburg

Salzburg , Auerspergstraße 4 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Grand Salzburg is a top-notch hotel with an unbeatable location, praised by guests as "perfect" and "excellent". The hotel is conveniently located near restaurants, supermarkets and the train station, making it an ideal base to explore Salzburg. Guests rave about the hotel's breakfast, describing it as "outstanding," "wonderful," and "excellent". The rooms are comfortable and clean with lovely furniture and high-quality amenities. The hotel is exceptionally clean and well-maintained with a warm and welcoming atmosphere created by the exceptional staff. The hotel's parking facility is convenient and reliable, although some guests found it expensive. Overall, the Sheraton Grand Salzburg is highly recommended for those seeking a comfortable and luxurious stay in Salzburg.
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Hotel with Spa

Nestled next to the 24/7 accessible Sheraton fitness center, the spa awaits those seeking a moment of rest and rejuvenation. The spa's sauna and steam bath provide a haven of relaxation after a workout or a busy day. Guests can take advantage of the spa's hours from 3:00pm to 10:00pm and arrange for use outside of these hours upon request. Massages can also be arranged with an off-site therapist and take place in a private room on the second floor.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Classic Twin Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a minibar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

Classic Double Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This wheelchair accessible double room features a minibar, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Club Room with Etage7 Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.

Junior Suite with ETAGE7 Access The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a minibar, executive lounge access, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

Grand Suite with ETAGE7 Access The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a minibar, executive lounge access, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.

Sky Suite with garden view & Lounge Access The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this double room also provides executive lounge access, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.

Penthouse Suite with ETAGE7 Access Guests will have a special experience as this double room provides a spa bath. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Presidential Suite with ETAGE7 Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The double room's kitchenette is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as garden views. The unit offers 1 bed.

Deluxe Double Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This double room has a minibar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

Deluxe Twin Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This double room has a minibar, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.

Terrace Room with ETAGE7 Access The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Sky Suite with city view & ETAGE7 access The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

One-Bedroom Studio Suite with Park View - Etage7 Access

About Sheraton Grand Salzburg

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Guest Reviews

8.5

Very Good

Location

The Sheraton Grand Salzburg has an unbeatable location with guests raving about it being "perfect" and "excellent". The hotel is practically inside the beautiful Mirabell Garden with a walking route to the old town. It is conveniently located near restaurants, supermarkets and the train station. Perfect for families, the hotel offers great amenities and is an ideal base to explore Salzburg. The location is central without being noisy and guests can take short walks to the old town and the river. Overall, a top-notch location for a stay in Salzburg.

Breakfast

Guests of the Sheraton Grand Salzburg rave about the hotel's breakfast with phrases such as "outstanding," "wonderful," "excellent," and "very good" used to describe the quality and variety of options. Many guests loved the breakfast choices and found them high quality. Despite some comments about the appearance and staffing of the restaurant, the breakfast consistently impressed. However, some guests found the breakfast to be lacking with issues such as empty buffet tables, pre-prepared plates and a lack of vegetarian options. Overall, the hotel's breakfast received positive reviews from a majority of guests.

Rooms

Sheraton Grand Salzburg offers comfortable and clean rooms, perfect for a relaxing stay. The hotel boasts a stunning interior and friendly staff with a location close to the city center. Spacious rooms with lovely furniture offer a cozy atmosphere with some rooms being newly renovated or overlooking the Mirabellenpark. However, some guests felt that the room could be better for the price paid and some encountered issues with room setup. Nevertheless, the majority of guests were satisfied with the high-quality amenities, cleanliness and helpful staff.

Cleanliness

Guests of the Sheraton Grand Salzburg hotel have praised its cleanliness with many describing the hotel and rooms as exceptionally clean and well-maintained. Some guests did report issues with cleaning and housekeeping, but these were few and far between. The hotel staff was commended for their attentiveness and friendliness. The hotel's location was also mentioned as being convenient and within walking distance of downtown. While a few guests did note minor cleanliness issues, the overall impression was that the hotel was clean and comfortable.

Staff

The staff at the Sheraton Grand Salzburg are exceptional, receiving high praise from guests in nearly every review. Many guests specifically mention the helpfulness and friendliness of the staff, including Cecilia and Maryna from the front desk who went out of their way to assist guests. The restaurant and bar staff are also repeatedly lauded for their service. The hotel is described as having a warm and welcoming atmosphere, partially due to the marvelous attitude of the staff. Guests mention feeling valued and appreciated with some noting that they were recognized by name and received upgrades upon arrival. While there are a few negative comments about the reception staff, the majority of reviews highlight the staff's professionalism, courtesy and willingness to go the extra mile. Overall, the staff at the Sheraton Grand Salzburg provide exceptional service and help create a memorable stay for guests.

Parking

The Sheraton Grand Salzburg boasts a large and convenient underground parking facility for guests with direct access to a public garage perfect for those arriving by car. While some guests found the parking to be expensive, it is well worth the cost for the convenience and central location of the hotel, allowing easy access to all of Salzburg's sights on foot. Additionally, the hotel's proximity to parking options made it a great option for those looking to explore the city on their own. Overall, the parking at the Sheraton Grand Salzburg is a convenient and reliable option for guests visiting the city.

5 Star

The Sheraton Grand Salzburg is an exceptional hotel with superb facilities and services. Its central location in Salzburg allows guests to experience the best the city has to offer. The rooms are well-appointed and the shower WC is a great addition. The staff at the reception are friendly and offer helpful tips for dining and exploring the city. The breakfast, however, could be improved. Some guests experienced careless housekeeping and turn down service. Despite these minor shortcomings, the hotel is still highly recommended for those seeking a comfortable and luxurious stay.

No, Sheraton Grand Salzburg doesn't have any pool.

Yes, a spa is available at Sheraton Grand Salzburg.

Yes, Sheraton Grand Salzburg welcomes dogs.

Yes, parking facilities are available at Sheraton Grand Salzburg.

Yes, Sheraton Grand Salzburg has a gym.

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