The Spa Hotel



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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Spa Hotel in Saltburn-by-the-Sea is an exceptional choice for those looking for a beautiful location, proximity to town amenities and friendly staff. The hotel offers spacious and comfortable rooms with some offering stunning views of the coast. The breakfast room provides a cozy touch with faux fur mini blankets. The food offered at the hotel, including vegan options, was largely enjoyable with the Sunday roast highly recommended. However, some guests felt the restaurant and menu options were basic or slightly limited. The cleanliness of the rooms and bar/restaurant was considered excellent by many guests, but others noted issues such as grubby carpets and unpleasant kitchen smells. The hotel's staff was frequently mentioned as friendly and accommodating, providing excellent customer service and a welcoming atmosphere. For those seeking a spa experience, the hotel offers excellent facilities and amazing massages, but there is no full spa, only sauna and steam rooms with treatment rooms. Overall, The Spa Hotel is highly recommended for its incredible staff, beautiful location and excellent amenities, but guests with mobility issues should take caution.
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Categories
Boutique-style Hotel

Hotel near Golf Courses

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types
Double Room Offering tea and coffee making facilities, hairdryer and flat-screen TV with Freeview, along with an en suite bathroom.

Twin Room The twin room comes with an en suite bathroom, tea and coffee making facilities, hairdryer and flat-screen TV with Freeview.

Family Room This room features a flat-screen TV, tea and coffee making facilities, hairdryer and flat-screen TV with Freeview.

Family Room (3 Adults) This room features an en suite bathroom, tea and coffee making facilities, hairdryer and flat-screen TV with Freeview.

Superior Double Room Offering tea/coffee making facilities, hairdryer and flat-screen TV with Freeview, along with an en-suite bathroom. Guests also benefit from sea views, bathrobes, bottled water.

Superior Twin Room The twin room comes with an en suite bathroom, tea and coffee making facilities, hairdryer and flat-screen TV with Freeview. Guests also benefit from sea views, bathrobes, bottled water .

Attic Seaview room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 1 bed.

Two-Bedroom House The unit has 5 beds.

One-Bedroom House The unit offers 2 beds.

About The Spa Hotel
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Guest Reviews
8.1
Very Good
Location
The Spa Hotel is a fantastic place to stay in Saltburn-by-the-Sea. It has an unbeatable location with stunning sea and cliff views. It's just a few minutes walk to the beach and center of town, which has many local restaurants along the seafront. The hotel offers easy access to Middlesbrough and the surrounding area. The staff is kind and friendly and the hotel itself is exceptional. The breakfast room offers a lovely touch with faux fur mini blankets to stay cozy. The rooms are spacious, comfortable and some offer lovely views of the coast. The hotel may be on a steep hill accessible by winding roads or steep steps, but the location and views are worth it. Overall, The Spa Hotel is an excellent choice for those looking for a beautiful location, friendly staff and proximity to town amenities.

Breakfast
Guests at The Spa Hotel have mixed opinions about the breakfast on offer. Some found it to be excellent with a great selection and reasonable prices, while others thought it was only fair with limited facilities, no milk in the fridge for tea or coffee and a lack of fruit options. However, many guests did enjoy the breakfast with some even describing it as the best they’ve ever had. Vegan options were available and for those who needed a warm touch, the conservatory breakfast room had faux fur blankets available. Some guests did feel that breakfast should be included in the room rate, but those who booked direct were able to take advantage of this offer. Overall, the hotel served good food and staff were lovely and very helpful.

Dinner
Guests can enjoy some great food at The Spa Hotel with good vegan options available. The Sunday roast is highly recommended and the views from the restaurant are fabulous. Guests can sit outside for dinner and enjoy the delicious food which is available virtually all day and evening. However, some guests found the restaurant and menu options to be very basic or slightly limited. They also experienced some long waits for their meals and drinks. Despite this, some guests dined at the hotel multiple times and found the food to be excellent, especially breakfast. There were a few negative reviews regarding the food and service, but overall most guests enjoyed their dining experience at The Spa Hotel.

Rooms
The Spa Hotel boasts a range of comfortable and spacious rooms with some offering fantastic views of the surrounding area. The decor of the rooms is beautiful and well-maintained with many guests praising the immaculate cleanliness of their rooms. Though some guests found the furnishings to be outdated or the rooms a bit stark, overall the rooms were described as lovely and welcoming. While some guests noted colder temperatures in their rooms, others found them cozy and warm. A few guests were disappointed with the deluxe rooms, finding them overpriced or not living up to their billing. However, many guests found their rooms to be exceptional, describing them as spacious, clean and beautifully decorated. The bathrooms received particular praise with some guests noting their compactness but overall cleanliness and quality. The size and comfort of the beds also got a lot of positive feedback. Some guests noted a lack of parking for the hotel, while others found the location close to the beach and with great sea views. The staff were frequently mentioned as friendly and accommodating.

Beds
Guests of The Spa Hotel had mixed reviews regarding the beds. While some found them to be very comfortable and had the best night's sleep in years, others described them as terrible and too soft, leading to discomfort and difficulty getting in and out of bed. Some guests had major issues with their mattress, while others found it to be worn and in need of replacing. The bedding itself was generally nice, but some guests noted poor quality pillows. Additionally, some rooms were uncomfortably hot and noisy due to a fan. Overall, while some guests had a great experience with the beds, there were also a significant number of negative reviews.

Cleanliness
Guest reviews of The Spa Hotel indicate a mixed experience with regards to cleanliness. While some guests praised the hotel for its beautifully decorated and immaculately clean presentation, others found the hotel to be run down and in need of overhaul. Some guests expressed disappointment with dirty hallways and bathroom facilities, while others enjoyed lovely clean luxury stays with spotlessly clean rooms. Some guests noted issues such as grubby carpets and unpleasant kitchen smells, but overall the cleanliness of the rooms and bar/restaurant was considered excellent. It is worth noting that some guests experienced issues with tidying and cleaning services during their stay, so it may be worthwhile requesting cleaning upon check-in.

Staff
The Spa Hotel boasts one of the best staffs around according to the reviews left by guests. Visitors raved about the super helpful and incredibly friendly staff who went out of their way to make their stay as comfortable as possible. From the moment of arrival, guests were met with warm welcomes and excellent service, especially from the reception staff who were described as fantastic. The hotel had a few negative reviews regarding unsympathetic staff, but overall, visitors had nothing but praise for the amazing, friendly and superb staff that they encountered. All staff members were accommodating and obliging, willing to help visitors with anything they needed. Some even went out of their way to assist guests- one visitor even mentioned the specific staff member who helped her tremendously, thanking her for the kindness she showed. In conclusion, The Spa Hotel promises visitors an unforgettable stay, thanks to its wonderful staff who provide excellent customer service and a friendly and welcoming atmosphere, making it a highly recommended spot for a vacation or getaway.

Spa
For those seeking a relaxing escape, The Spa Hotel offers a great spa experience with excellent facilities, lovely staff and amazing massages. Whether you're looking for a mini break or simply need some rejuvenation, the spa is perfect for you. The available spa facility is a reason why many have chosen to stay at the hotel and the Amber Rooms specifically have been praised for their very good treatments. However, for those expecting a full spa experience, it should be noted that there is no actual spa, only sauna and steam rooms with treatment rooms. Nonetheless, overall, the spa treatments were excellent with guests feeling wonderful after their massages. It should be mentioned though that for a spa hotel, some guests expected more toiletries in the room. Regardless, the spa staff were lovely and the spa looked good. So, if you're looking to unwind and enjoy some excellent spa treatments, The Spa Hotel could be the perfect choice for you.

Accessible
Despite being situated on a steep hill, The Spa Hotel's location is ideal for those wanting to explore the local area. However, guests with disabilities may struggle with the numerous stairs and lack of lift and there is limited reserved parking available. The hotel kindly reserved parking spots for some disabled guests, but others found the parking situation chaotic and restricted. Rooms were also spread across different levels, making it difficult for older or less able visitors and the bathroom was poorly upgraded with a high-sided bath and no handle bars. However, the staff were accommodating, reserving ground floor rooms and making temporary changes to the entrance and reception. The breakfast was expensive but the views from the bar and restaurant were enjoyable, although not accessible to all guests. Those with mobility issues should take caution when booking The Spa Hotel.


No, The Spa Hotel doesn't have any pool.

Yes, a spa is available at The Spa Hotel.

Yes, The Spa Hotel welcomes dogs.

No, parking facilities aren't available at The Spa Hotel.

No, The Spa Hotel doesn't have a gym.
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