The Royal Yacht

8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Royal Yacht is a hotel that offers a great location in the heart of St. Helier, making it the perfect base for exploring Jersey. Guests consistently rave about the outstanding breakfast and friendly staff with the hotel's exceptional customer service being a highlight of the stay. The rooms are comfortable and offer great facilities, although some guests have noted potential room size or outdated features. The hotel prides itself on cleanliness with guests describing it as spotless and very clean. The stunning spa and lovely rooms are complemented by the hotel's great staff, although some guests expressed frustration at not being able to use the swimming or spa facilities unless they had booked months in advance. The hotel is situated close to the nightlife, making it a great choice for those looking for a lively atmosphere, although it may not be the right choice for those who need peace and quiet. The beds have varied opinions with some guests praising the comfortable beds and others finding them too soft or small. Overall, The Royal Yacht offers a comfortable and clean stay with exceptional customer service and a great location.
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool

  Indoor Pool  

Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Silver Small Double Room This simple, air-conditioned room features free WiFi, an en suite bathroom and a flat-screen TV. This room can accommodate a maximum of 2 persons. It cannot accommodate extra beds or additional guests. The room is located in the original building and is accessed via a staircase.

Gold Double Room A spacious room with stylish furniture. This room can accommodate a maximum of 2 persons. it cannot accommodate extra beds or additional guests.

Gold Deluxe Double Room Rooms featuring either a lounge area or a terrace with courtyard views.

Platinum Double Room Large room with balcony overlooking St Helier harbour, with a seating area.

Gold Twin Room This room features an en suite bathroom with slippers, bathrobe and hairdryer, a minibar and a flat-screen TV with satellite channels.

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.

About The Royal Yacht
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Guest Reviews
8.3
Very Good
Location
Located in the heart of St. Helier, The Royal Yacht hotel is the perfect base for exploring all that Jersey has to offer. Guests love the hotel's great location and feel safe during their stay. With easy access to the town, attractions and even a taxi rank right outside, this hotel couldn't be more conveniently situated. Many guests also rave about the outstanding breakfast and friendly staff. The rooms are comfortable and offer great facilities, making for a fantastic stay. Whether you're visiting for business or pleasure, The Royal Yacht's excellent location is sure to exceed your expectations.
Breakfast
Guests consistently raved about the breakfast at The Royal Yacht, describing it as amazing, fantastic, superb, excellent and great quality with plenty of choices. Many enjoyed the restaurant's balcony location and said it was a great way to start the day. While some guests personally didn't enjoy the breakfast or found it basic, others loved the variety of hot and cold options, including gluten-free and vegetarian choices. A few guests noted the need for more cold breakfast items, but overall, the breakfast was seen as a highlight of the stay. The staff and room service were also praised as brilliant and guests enjoyed the other dining options available in the hotel.
Rooms
The Royal Yacht is a beautiful hotel with nicely appointed rooms, modern and comfortable furnishings and attentive, professional staff. However, some guests have noted that the older section of the hotel has small rooms with noise issues and carpets stained from previous stays. Some rooms are also in need of updating or refreshing with creaky floors and dated features. While some guests have experienced cold rooms or noise from outside, others have enjoyed the amenities such as spacious balconies or large TVs. It's worth noting that some rooms can be on the smaller side with a few guests describing them as tiny. Overall, The Royal Yacht offers a comfortable and clean stay, but guests should be aware of potential room size or outdated features.
Beds
Guests who have stayed at The Royal Yacht hotel have varied opinions about the beds. Many guests have praised the comfortable beds with some even enjoying great balcony views from their rooms. However, some guests have complained about beds being too soft or small with one guest even mentioning a squeaky bed. Despite these complaints, some guests have reported having rose petals on their bed during their stay. While some guests found the beds slightly firm, others found them extremely comfortable. Personal preference seems to be a factor when it comes to the firmness of the beds. Unfortunately, some guests reported not sleeping well due to faulty air conditioning in their rooms.
Cleanliness
The Royal Yacht is a hotel that prides itself on cleanliness with guests describing it as spotless and very clean with professional staff. However, some guests have noted that a few areas of the hotel may be in need of some updating and maintenance with one guest commenting on the limescale in the shower and kettle, while others have experienced issues with brown water in the taps. Despite this, the majority of reviews praise the clean and spacious rooms, fresh presentation and very good cleanliness. A few guests have also commented on the poor quality of bathroom amenities, but overall, The Royal Yacht is a clean and tidy hotel with a high standard of cleanliness.
Staff
The Royal Yacht hotel boasts an exceptional staff that provides excellent customer service. Guests praise the friendly and attentive staff with some guests singling out specific staff members for their exceptional service. The reception staff, in particular, are noted for their helpfulness and professionalism. However, some guests commented that the bar staff could learn from the reception staff's manners. But overall, the hotel's staff is well-trained, polite and efficient. Also, the hotel offers exceptional room service and guests appreciate how supportive the staff is whenever issues arise. While some guests had issues with poorly trained or rude staff, these experiences seem to be exceptions rather than the rule. Regardless, the staff has kept its reputation for being friendly, attentive and professional, making the hotel a welcoming and enjoyable experience for its guests.
Spa
Guests of 'The Royal Yacht' have raved about the lovely rooms and stunning spa, which are complemented by the hotel's great staff. However, some reviewers expressed frustration at not being able to use the swimming or spa facilities unless they had booked months in advance. Despite this, the spa/pool area was deemed beautiful and great by those who got to use it with many praising its cleanliness and fantastic facilities such as saunas and foot massage. Guests who used the gym and spa also reported that they were spotless and even commented on the spa as a real winner. Some minor issues were reported with the spa needing attention, but overall, guests loved having the spa facilities available to them at this spa-oriented hotel.
Nightlife
If you're someone who loves to be in the middle of the action, then The Royal Yacht is the perfect hotel for you. Situated close to the nightlife, you'll find a good range of pubs and clubs nearby just waiting to be explored. However, don't expect a quiet night's sleep if you're staying on the third floor at the back of the new building - the music can be quite loud. Even the hotel nightclub is known to be noisy, so bear that in mind when booking your stay.

Whilst the hotel is lovely, it's worth noting that it may not be the right choice for you if you need peace and quiet. There are often functions taking place, so if you're after a more restful stay, be sure to check the calendar before you book. On the other hand, if you're looking for a lively atmosphere, you won't be disappointed. The hotel bar is always buzzing and there's a good outdoor meeting bar/bistro that's perfect for those balmy summer evenings.

One minor downside is that there don't appear to be any complimentary activities or information about Jersey, so be sure to do your research before you arrive. However, if you're looking for a place to go for after-work drinks or weekend fun, then The Royal Yacht is a great choice. With a lively bar and restaurant, you're sure to have a good time. Plus, the location close to the marina means you can enjoy the sights and sounds of this picturesque area. Just bear in mind that it can be a bit noisy on weekends, so bring your earplugs just in case!

Yes, The Royal Yacht has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at The Royal Yacht.

No, The Royal Yacht doesn't allow dogs.

No, parking facilities aren't available at The Royal Yacht.

Yes, The Royal Yacht has a gym.
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