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Roof Hotel Apartments

Riyadh , Sulaimaniyah Street, Al Aqiq District (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRoof Hotel Apartments in Riyadh enjoys widespread acclaim for its highly advantageous location. Nestled in the heart of the city, the hotel is within easy reach of a variety of attractions, amenities and essential services. The proximity to Riyadh Park, the Boulevard and numerous dining options makes it an excellent base for exploring the city's vibrant scenes. Guests appreciate the strategic placement which combines accessibility with a calm, tranquil setting despite being in a bustling area.

The breakfast experience garners mixed reviews with many appreciating the well-arranged and delicious buffet options while noting the need for greater variety. Conversely, the hotel's dinner offerings receive high praise for their quality and flavor with standout dishes like the broasted enhancing the dining experience. The friendly restaurant staff and convenient dining hours further contribute to a positive impression.

Rooms are generally spacious and comfortable, offering good value for their size. Guests appreciate the large rooms and good value, daily clean towel availability and charming building design, though a significant number of comments suggest that the furniture and décor are outdated and in need of refurbishment. The overall experience in the rooms is marred by inconsistent cleaning services, ineffective air conditioning in some instances and cleanliness issues such as stained carpets and unclean bathrooms.

The quality of WiFi service is a notable downside with frequent complaints about slow and unreliable connectivity, both in rooms and common areas. However, the hotel's staff is highly commended for their friendliness, helpfulness and professionalism. Interactions with the team, particularly those at the reception, are highlighted as enhancing the overall guest experience. Specific employees receive personal praise for their exemplary service.

Beds at Roof Hotel Apartments are generally considered comfortable with clean mattresses and sufficient bedding contributing to a restful sleep. While most guests find the beds satisfactory, some mention that a few mattresses are too firm and could use replacing.

Accessibility is another strong point for the hotel with rooms and bathrooms designed to accommodate guests with disabilities. However, improvements in furniture reconditioning and elevator functionality would further enhance the accessibility experience for all guests.

In summary, Roof Hotel Apartments offers a well-situated and friendly lodging option in Riyadh, enjoying high marks for its location and staff service. While the rooms are spacious and comfortable and the dinner offerings well-regarded, areas such as furniture maintenance, breakfast variety and WiFi connectivity need significant improvement to elevate the overall guest experience.
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Room Types

Superior King Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Two-Bedroom Apartment Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 4 beds.

Suite Featuring a city view, this suite includes an electric kettle, air-conditioning and a stovetop.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.

Queen Room with Spa Bath The hot tub and private pool are the special features of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 1 bed.

Family Junior Suite Featuring free toiletries, this family room includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Queen Room with Spa Bath The hot tub and private pool are the standout features of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

About Roof Hotel Apartments

License: 10008703

Guest Reviews

Location

Roof Hotel Apartments in Riyadh enjoys a highly praised location, often cited as its standout feature. Nestled in the middle of the city, the hotel benefits from being close to a myriad of amenities and attractions. It is conveniently positioned nearby Riyadh Park, the Boulevard and myriad restaurants and cafes, making it an excellent base for visitors wanting to explore the city's vibrant entertainment and dining scenes. Events linked to Riyadh Season, including Winter Wonderland, are also within easy reach, offering guests ample opportunities for entertainment.

Additionally, the hotel's strategic placement puts it near essential services such as grocery stores, pharmacies and laundry services, ensuring a comfortable and hassle-free stay. The accessibility and proximity to various tourist sites, including historical landmarks like Diriyah, further enhance its appeal. Guests also appreciate the quiet and tranquil surroundings despite being in a bustling area.

Though the hotel is noted for its excellent location and supporting amenities like ample parking, it receives mixed reviews regarding cleanliness and the age of its facilities. Nonetheless, for travelers prioritizing convenience and accessibility, Roof Hotel Apartments presents a well-situated option in Riyadh.

Breakfast

The breakfast experience at Roof Hotel Apartments brings a mix of opinions with many guests noting both positives and areas for improvement. Highlights include the appreciation for the diverse and well-arranged breakfast buffet, the high quality and deliciousness of certain breakfast items and the overall pleasantness of the breakfast produced. However, guests consistently mention the need for more variety as a major shortcoming. The breakfast buffet is often described as limited, repetitive, simple and in need of greater attention and variety. Additionally, some guests pointed out that the breakfast doesn't match the standards set by other facilities in the hotel. Overall, while some guests find the breakfast satisfactory and even enjoyable, the general consensus is that an enhancement in the variety and quality of breakfast options could significantly improve the guest experience.

Dinner

The restaurant at Roof Hotel Apartments consistently receives high praise from guests. Many describe it as amazing with delicious and appetizing food that often exceeds expectations. The diverse menu, including standout dishes like the broasted, contributes to a great dining experience. Guests appreciate the convenient breakfast and dinner timings, along with the 24-hour availability of the restaurant. The friendly staff further enhance the positive dining atmosphere. While there are occasional issues with room service menu availability and some negative feedback on food served through internal services, the restaurant itself is considered excellent and a highlight of the stay.

Rooms

At Roof Hotel Apartments, guests generally appreciate the spacious and comfortable rooms, noting that they are large and offer good value for their size. Cleanliness in many parts of the hotel, including the rooms, is well-regarded with some guests specifically mentioning the daily availability of clean towels and luxury suites that match the standards of top hotels. The overall building design is considered beautiful with natural light and plants adding a charming touch to the environment.

However, there are notable areas for improvement. The furniture is repeatedly described as old, worn out and in dire need of refurbishment. The decor is outdated and specific issues like stained carpets, pencil markings on painted surfaces and broken room cleaning buttons detract from the overall experience. Noise insulation between the rooms and from the street is poor, causing disturbances for some guests.

While the reception area smells clean and staff members, particularly Fahid, are praised for their exceptional service, room cleaning services are inconsistent. Some guests report having to request cleaning at the reception and dealing with slow room service.

Air conditioning seems to be a hit-or-miss aspect with some rooms staying cool and comfortable, while others suffer from ineffective air conditioning units needing maintenance. Additionally, the sound insulation is weak and some rooms have ventilation issues.

The ensuite bathrooms also received mixed reviews. While some appreciate the large bathtubs, others mention bathrooms being too small and not entirely clean with the occasional bad smell emanating from them. Bathroom windows facing the street without adequate blinds add to the discomfort.

In summary, Roof Hotel Apartments offer spacious rooms at a good size-to-cost ratio, but they need significant updates and maintenance in furniture, decor and overall room facilities to enhance the guest experience.

Beds

Roof Hotel Apartments generally provide comfortable beds with many guests highlighting the comfort of both the beds and pillows. The mattresses and sheets are noted to be clean and sufficient for a good night’s sleep. Some rooms feature larger-than-average bed sizes. Although there are a few comments indicating that the mattresses can be a bit too firm and may need replacing, the overall sentiment towards bed comfort is favorable. The bedding and towels are clean and well-maintained, despite some remarks on the overall worn condition of the furniture. Some variability exists between rooms with some offering better quality and more comfortable beds than others. Despite isolated reports of discomfort and back pain, the prevailing opinion is that the beds at Roof Hotel Apartments are quite comfortable and provide a relaxing experience.

Cleanliness

Roof Hotel Apartments garners mixed feedback when it comes to cleanliness with a tilt towards some positive aspects amidst several areas requiring improvement. Guests often highlight the cleanliness of rooms, noting that they are generally tidy and well-maintained. Common phrases emphasize a sense of tidiness and fresh smells in many parts of the hotel. Reception staff is frequently commended for their responsive and attentive service, addressing cleanliness requests and ensuring a clean environment.

However, several reviews point out notable drawbacks. Issues such as dirty carpets, insufficiently clean bathrooms and an overall need for better maintenance are recurrent complaints. Some specific points of concern include old and worn-out furniture, unsatisfactory room cleaning services that are sometimes slow or neglected and persistent stains and odors in carpets and rooms.

While certain guests find the cleanliness standards acceptable, others express disappointment, citing areas that need significant attention. The hotel’s calm atmosphere and pleasant scent are positives mentioned, but these are often overshadowed by concerns over the upkeep of facilities, such as bathrooms and carpets, which require better maintenance to meet guest expectations.

In conclusion, while Roof Hotel Apartments shows potential with its clean and organized rooms, attention to detail in housekeeping and infrastructure improvements are needed to elevate the overall guest experience.

Staff

The staff at Roof Hotel Apartments receives high praise for their friendliness, helpfulness and professionalism. Many guests appreciate the respectful and kind behavior of the team, noting the positive interactions and courteous service at the reception. The reception staff, often highlighted as exceptional, is described as cooperative, polite and attentive to guests’ needs. Specific employees, such as Hamdi Al Harbi and Osama Asiri, receive commendations for their professionalism and positive impact on guest experiences.

Guests frequently mention the cooperative and respectful nature of both the reception and the broader hotel staff, which greatly enhances the overall stay. The responsiveness and excellent service from the team contribute significantly to a welcoming atmosphere, making guests feel at home. Additionally, the hotel's restaurant staff are noted for their friendliness, although a few reviews hint at occasional overly pushy behavior.

The hotel manager also garners positive feedback for their cooperation, adding to the overall sense of diligent and considerate service. Despite some minor criticisms about the speed of service and the occasional need for improvement in reception response, the overwhelming sentiment is one of satisfaction with the high-quality treatment and interactions provided by the Roof Hotel Apartments staff.

Wi-Fi

Despite various amenities that Roof Hotel Apartments might offer, the WiFi service stands out as a recurring issue. Guest reviews consistently point out weak and slow internet connectivity both in the rooms and common areas. Many guests experienced frequent interruptions and poor signal strength. The internet was not only slow but sometimes completely unavailable, making it difficult to maintain a reliable connection. There is a clear consensus that the WiFi quality is below standard and in need of significant improvement to meet guest expectations.

Accessible

Roof Hotel Apartments offers commendable accessibility features, ensuring that essential areas such as rooms and bathrooms are designed with disabilities in mind. Guests found the rooms and bathrooms surprisingly accessible, although the toilets could benefit from a lower seat height for added convenience. The hotel's location is advantageous, providing easy access to various tourist locations and public facilities. Additionally, it offers good apartments with convenient parking options.

Despite these positive aspects, there are areas that could be improved. Some guests mentioned that the room's furniture is outdated and requires reconditioning to better accommodate those with disabilities. Additionally, there have been issues with the elevator, which can be problematic for guests relying on it for mobility.

Ultimately, while the hotel maintains a satisfactory level of accessibility, certain enhancements, particularly regarding furniture and the functionality of the elevator, would significantly improve the overall experience for guests with disabilities.

No, Roof Hotel Apartments doesn't have any pool.

No, a spa isn't available at Roof Hotel Apartments.

No, Roof Hotel Apartments doesn't allow dogs.

No, parking facilities aren't available at Roof Hotel Apartments.

Yes, Roof Hotel Apartments has a gym.

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