Crowne Plaza Reading

Reading , , Caversham Bridge, Richfield Avenue, Berkshire, Reading (Show on Map)


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Info The red brick property offer stunning views over the River Thames. Business and leisure facilities available on-site.
Summary of reviewsThe Crowne Plaza Reading is a great choice for both business and leisure travellers due to its excellent location along the river Thames, which provides lovely views and easy access to restaurants, shops and the train station. While the breakfast received mixed reviews, the breakfast room overlooking the river was a highlight. The rooms were clean and comfortable, although some were in need of refurbishment. The hotel staff consistently provided exceptional customer service, although there were occasional negative encounters. The spa facilities were praised extensively, while the gym received mixed reviews. The leisure facilities, including the pool, sauna and steam room, were great for relaxation. Guests appreciated the comfort of the beds, although some wished they were larger or came with extra pillows. Overall, the Crowne Plaza Reading is a great choice for those looking for a comfortable stay in a convenient location.
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Hotel with Spa
The Revive Health Club, Spa & Gym at Crowne Plaza Reading Hotel boasts a top-notch health and fitness center, complete with a zero-edge pool, a sauna and 5 deluxe treatment rooms. This luxurious spa is located along the banks of the River Thames and is known as one of the finest in the area. Guests are greeted with a warm and welcoming atmosphere, and the impeccable interiors and facilities are only matched by the expertise of the highly trained staff. Fitness enthusiasts will be pleased with the 17-meter swimming pool, heated spa, and fully equipped fitness suite, including fitness classes like Aqua Aerobics and individual personal training sessions. For those seeking a more indulgent experience, the spa also offers scented steam and sauna relaxation rooms. Toddlers can even enjoy swimming lessons. Monthly memberships are available and include options such as monthly towel hire. For a spa experience that combines beauty and wellness, Revive Health Club & Spa at Crowne Plaza Reading Hotel is the perfect choice.

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Hotel Taking Steps Towards Sustainability

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Family Friendly Hotel

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Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Other
available on request
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Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Double or Twin Room Stylish air-conditioned rooms each have satellite TV, free tea /coffee and a mini bar and fridge. An iron and hairdryer are also provided.

Double Room with Sofa Bed Stylish air-conditioned rooms each have satellite TV, free tea and coffee facilities, and a minibar and fridge. An iron and hairdryer are also provided. A sofa bed can be set up in the room upon request.

Double Room - Disability Access Air-conditioned room with grab rails, an accessible lowered bath and alarm cords. Rooms also each have satellite TV, free tea/coffee, and a mini bar and fridge. An iron and hairdryer are also provided.

Executive Double Room Luxury room with LCD TV and free WiFi access.

Double Room Stylish air-conditioned rooms each have satellite TV, free tea and coffee, and a minibar and fridge. An iron and hairdryer are also provided.

Twin Room Stylish air-conditioned rooms each have satellite TV, free tea and coffee, and a minibar and fridge. An iron and hairdryer are also provided.

Executive Twin Room with Balcony Luxury room with a seating area and an LCD TV and free Wi-Fi access.

Executive Suite with Balcony Large suite with a private balcony, a separate lounge and luxury bathroom with an LCD TV.

Queen Executive Room with Balcony Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with river views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.

Executive Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.

Premium Room

Standard Queen Room The unit offers 1 bed.

About Crowne Plaza Reading
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Guest Reviews
7.6
Good
Location
The Crowne Plaza Reading boasts an excellent location that guests rave about. Situated along the river Thames, it's easy to get almost anywhere on foot, including restaurants, supermarkets, shops and salons. It's also conveniently located near the train station, making it a perfect choice for business or leisure travellers. The hotel's beautiful riverside position provides lovely views and the breakfast room overlooks the river for an added bonus. The parking facilities are great and the staff are attentive, making the overall experience even better. While the roads around the hotel may be busy at times, the central location of Caversham and proximity to the center of Reading is worth it. Whether you're visiting for work or pleasure, the Crowne Plaza Reading is a fantastic choice with a great location.

Breakfast
The breakfast at Crowne Plaza Reading is a mixed bag with guests experiencing both great and poor quality options. Guests highly praised the huge range of selection, variety and top quality on offer at the breakfast buffet. However, some mentioned the cold cooked food, expensive costs (at £12.50 each) and the fact that vegetarians didn't get any sausages. Some guests found breakfasts to be well-managed and food superb, while others found it crowded with dirty tables and not enough staff. Despite this, the breakfast room overlooking the river was a highlight and many liked the nice environment and choice of continental.

Rooms
The Crowne Plaza Reading offers a range of rooms, some of which are spacious with balconies, while others are a little small and basic. Several guests noted that the rooms were quite dated and in need of refurbishment with worn furniture and tired decor. However, most reviewers found the rooms to be clean, comfortable and well-equipped with quality bedding and towels. Some guests also pointed out issues such as poor ventilation, showers that didn't work well and air con units situated too close to the windows. Those lucky enough to have a balcony noted that they could be a little dated, but most still enjoyed the view. Despite some issues with the rooms, the hotel itself is kept exceptionally clean and has excellent facilities, including modern bathrooms and comfortable beds.

Beds
Guests of the Crowne Plaza Reading rave about the comfort of the beds in their spacious rooms. Some rooms even come with a balcony for enjoying the peaceful surroundings. Guests appreciate the cleanliness and convenience of their well-appointed rooms. While many enjoy the comfortable size of the beds, some wish they were larger or came with extra pillows. Overall, guests report great sleep in the comfortable beds. However, a few guests had negative experiences with uncomfortable mattresses and lumpy pillows. Additionally, while some guests appreciated the option of a sofa bed at no extra cost, others found the rooms too hot or had to settle for twin beds. Overall, the reviews suggest that the bedding is comfortable and clean with a few exceptions.

Cleanliness
The Crowne Plaza Reading has received mixed reviews regarding the cleanliness of the hotel. Some guests reported that the hotel and rooms were immaculately clean with luxurious and exceptionally clean accommodations. They praised the fluffy, white towels and excellent housekeeping. Other guests, however, had negative experiences with dirty hotel rooms, poorly cleaned bathrooms and peeling wallpaper. Some guests also reported shoddy tiling in the ensuite and massive cobwebs in the room. While some changing rooms in the spa were not well-kept, guests commented that the facilities were clean overall. Despite these issues, some guests appreciated the cleanliness of the room and the availability of clean towels, which were replaced daily. Overall, the hotel was described by several guests as clean and tidy, although a few guests were disappointed in the hotel's cleanliness standards.

Staff
The Crowne Plaza Reading boasts of an amazing property and location and its guests cannot stop raving about the hotel staff. From the helpful and attentive front desk personnel to the accommodating breakfast team, the staff consistently provides exceptional customer service. Most guests describe the staff as friendly, efficient, professional and welcoming. However, some guests have reported unfavorable encounters, such as the bar staff lacking proper training or the front desk staff being grumpy during check-in. Despite these occasional hiccups, the majority of guests declare that the staff is top-notch and always ready to help. Several even pointed out that they have never encountered such happy and lovely hotel employees before. Overall, the hotel staff receives high praise, along with the hotel's location, food and service.

Spa
The Crowne Plaza Reading hotel is located in a convenient area that is easy to find, making it the perfect destination for those who want to get away from the hustle and bustle of city life. Guests have praised the spa facilities extensively, boasting of a lovely pool and jacuzzi, as well as an excellent sauna and steam room. The spa even has a recommended therapist, Sarah, who provides exceptional service. Despite a few guests reporting that towels in the pool area ran out, others found creative ways to solve this minor inconvenience. For those looking for an extra treat, the spa is definitely worth the visit. Overall, the leisure facilities are nice, including the gym and spa and the pool and sauna are a great added bonus. However, some guests reported that access to the spa wasn't clear, while others found the facilities disappointing. Regardless, guests agree that the spa is clean and well-maintained, making it a great place to relax and unwind. Lastly, a smashing brekkie is also available, making your stay even more enjoyable.

Gym
The gym at the Crowne Plaza Reading has received mixed reviews with some guests describing it as amazing, top notch and modern. Others have criticized the equipment, stating that it is tired and in need of servicing. Despite this, many guests have appreciated the availability of the gym, pool, sauna and steam room and have enjoyed using them without needing to prebook. One guest was disappointed to receive an email informing them that the gym was closed for refurbishment, while another was surprised to find that Saturday mornings were designated as "Kid's Day." However, everyone seems to agree that the warm pool is fabulous and the breakfast is amazing. Overall, the gym and pool facilities at the Crowne Plaza Reading offer guests a great way to stay active and relaxed during their stay.

Pool
The Crowne Plaza Reading offers excellent leisure facilities for a relaxing stay. Guests can enjoy the lovely and warm swimming pool, which is kept clean, along with a jacuzzi and steam room. The sauna is also excellent, making for a great spa experience. The hotel even has a gym for guests who love to exercise. However, some guests were disappointed with the high chemical levels in the jacuzzi, making it unusable. On a side note, it is best to avoid the swimming pool on Saturday mornings as it is "Kid's Day," but overall, guests found the leisure facilities to be great. Finally, while some suggested adding music to the pool area, the majority loved the peaceful and quiet atmosphere.


Yes, Crowne Plaza Reading has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Crowne Plaza Reading.

Yes, Crowne Plaza Reading welcomes dogs.

No, parking facilities aren't available at Crowne Plaza Reading.

Yes, Crowne Plaza Reading has a gym.
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