Summary of reviewsOverall, guests of Ela Beach Hotel have overwhelmingly positive reviews of their experience. The standout feature is the hotel's excellent location with guests praising its convenience, proximity to the beach and sea and easy access to the CBD and commercial district. The breakfast is generally well-received by guests with many describing it as exceptional, delicious and satisfying, despite some noting it can be expensive. The rooms are comfortable and clean with great views of the ocean and the staff is exceptional, providing friendly and helpful service to make guests feel welcome and comfortable. While there were some concerns with cleanliness and punctuality in some instances, the majority of guests enjoyed their stay at Ela Beach Hotel and recommend it to others. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Premier King RoomThis room includes individually controlled air-conditioning, cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and tea/coffee making facilities. A shower, hairdryer and a king-sized bed (which can be split into 2 single-sized beds) are provided.
Please note that children up to 12 years of age stay free when sharing with an adult, using existing bedding.
Double or Twin RoomOverlooking Ela Beach, this room includes individually controlled air-conditioning and a balcony with opening sliding doors and panoramic ocean views. It also includes cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and tea/coffee making facilities. A shower, hairdryer and a king-sized bed (which can be split into 2 single-sized beds) are provided.
Please note that children up to 12 years of age stay free when sharing with an adult, using existing bedding.
Premier One-Bedroom SuiteThis room includes individually controlled air-conditioning, WiFi access, an in-room safe and kitchenette. Also featured is a lounge area with a flat-screen TV with cable/satellite channels and another flat-screen TV in the bedroom. Also included are tea/coffee making facilities and a bathroom with a shower and a hairdryer. These suites feature ample work space and one Queen size bed.
Deluxe Queen RoomThis room includes individually controlled air-conditioning, cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and tea/coffee making facilities. A shower, hairdryer and 1 queen-sized bed are provided.
Please note that children up to 12 years of age stay free when sharing with an adult, using existing bedding.
Premier SuiteOverlooking Ela Beach, this suite includes individually controlled air-conditioning, cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and tea/coffee making facilities. A shower, hairdryer, balcony with ocean views and a bedroom with 1 queen-sized bed are provided.
Please note that children up to 12 years of age stay free when sharing with an adult, using existing bedding.
Premier One-Bedroom Suite - Tower 1This suite includes individually controlled air-conditioning, cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and a kitchenette with tea/coffee making facilities. There is both a flat-screen TV in the lounge/seating area and in the bedroom. A shower, hairdryer, washing machine, tumble dryer and a dining table are provided.
Premier Two-Bedroom SuiteOverlooking the swimming pool, this suite includes individually controlled air-conditioning, cable/satellite TV, WiFi internet access for basic browsing, an in-room safe and a kitchenette with tea/coffee making facilities. There is both a flat-screen TV in the lounge/seating area and in the bedroom. A shower, hairdryer, 1 queen-sized bed in each bedroom are provided.
The location of Ela Beach Hotel is a standout feature with guests praising it as excellent, convenient and second to none. Guests appreciate the hotel's proximity to Ela Beach with some describing the location as beachfront and overlooking the sea. The hotel's outlook across the beach and sea is described as lovely and magnificent and many guests enjoy taking walks on the beach. The hotel's location is also near the CBD and commercial district and some guests remark on the ease of access to Porporena Freeway. Overall, the location is clean, comfortable and with excellent views.
Breakfast
Guests have overall positive reviews of the breakfast at Ela Beach Hotel. Many describe the breakfast as exceptional or delicious and satisfying. Some guests note that while the breakfast is good, it can be expensive or lacks value for lighter options. However, others appreciate the selection of breads and pastries from the bakery next door and the chefs' willingness to prepare customized dishes. Some guests suggest that breakfast should have been included in their stay and that staff should be more punctual to requests. A few guests missed the convenience of a breakfast buffet, but others particularly enjoyed the made-to-order omelets or a simple couple of pancakes and eggs and bacon. While there were some minor issues with the amenities and some guests did not receive breakfast at all, the positive reviews outweigh the negatives and Ela Beach Hotel's breakfast is generally well-received by guests.
Rooms
The rooms at Ela Beach Hotel have been described as generally comfortable and clean with great views of the ocean. Some guests were upgraded to premium suites with spacious rooms, large windows and cool bathroom designs. Others enjoyed the value for money of two bedroom apartments with full size kitchens and laundry facilities. While some guests encountered issues with broken blinds or non-functioning air conditioning, the bed was praised as being fantastic. Room cleanliness was a common concern with some guests reporting old stains on the sheets or grubby carpets. However, the spacious and well-appointed rooms, along with the location and room facilities, were generally appreciated by guests. Some guests experienced disappointment with their room not being as portrayed in pictures or booked accordingly. Despite some aspects in need of refurbishment, guests enjoyed the good rates for premium suites with great sea views and appreciated the location and set up of the rooms, especially the bathrooms.
Cleanliness
While some guests had issues with the cleanliness of Ela Beach Hotel, such as dirty bathrooms, stained sheets and grubby carpets, most others found the hotel to be very clean, safe and with friendly staff. A few guests did mention the need for better cleaning and housekeeping services, but overall, the rooms were spacious and comfortable with great balcony views of the Apec Haus. Despite some negative reviews, the majority of guests seemed to enjoy their stay at Ela Beach Hotel.
Staff
If you're looking for a hotel with a great location and exceptional staff, Ela Beach Hotel should be your top pick. The personnel are very nice, approachable and always eager to help, making the stay comfortable and enjoyable. The room service attendants are great and the security guards provide helpful assistance. While some guests may have experienced exceptions, the majority of the staff are friendly, hospitable and respectful. The restaurant staff over the phone could have been more polite and the room service may be tardy at times, but overall, the staff is exceptional, making you feel welcome and providing excellent service. The hotel offers beautiful views, a nice atmosphere and a clean, safe environment, which only adds to the positive experience. Breakfast may not be included and punctuality could have been improved, but these minor flaws are negligible compared to the wonderful staff. If you're planning to stay in Ela Beach Hotel, you're in great hands with the super-friendly and helpful staff.
Yes, Ela Beach Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Ela Beach Hotel.
No, Ela Beach Hotel doesn't allow dogs.
Yes, parking facilities are available at Ela Beach Hotel.