Summary of reviewsThe Lorna Doone Hotel is a charming gem located in the heart of Porlock, offering a central and convenient location for exploring the many attractions in the area. Guests have raved about the hotel's breakfast, which offers a variety of locally sourced options and has been described as "the best they've ever had in a hotel". The dinner has also received overwhelmingly positive reviews with guests recommending it for its fantastic quality and exceptional value for money. The hotel's rooms are clean, comfortable and well-equipped with some offering sea views or overlooking a small garden or village square. The staff are friendly, welcoming and helpful with the owners, Mel and Paul, being particularly praised for their accommodating attitude towards guests and pets. The hotel is also a great choice for pet owners with dogs being treated like royalty and allowed throughout the premises. Overall, The Lorna Doone Hotel provides a warm and welcoming stay in a beautiful location with excellent service and facilities. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel for Adults Only
Small Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. 4 courtyard rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Large Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a wardrobe, flat-screen TV, sea views, as well as chocolate for guests. The unit has 1 bed.
The Lorna Doone Hotel is a gem in the heart of lovely Porlock, ideally situated in the village close to plenty of parking. The hotel boasts a central and easy location, making it a perfect base for an autumnal visit to Exmoor. Nearby pubs and shops are just outside the front door and it's a short walk to the SW Coastal Path. Guests loved the hotel's location, which is great for exploring the many attractions in the area. The hotel is in a very convenient location in the centre of Porlock, offering lovely views from the second floor room. The central location is great and the staff were really friendly and helpful. The perfect location for exploring Exmoor with easy access to local walks or a short drive to beautiful Lynton and Watersmeet. Overall, guests thoroughly enjoyed their stay at this great hotel in a beautiful place with a lovely location.
Breakfast
The Lorna Doone Hotel's breakfast has received overwhelmingly positive reviews from guests. With a variety of locally sourced options, guests were impressed with the quality of the food and the friendly and helpful staff. There were plenty of options for everyone, including vegetarian and modern options such as avocado on toast. Many guests raved about the perfectly cooked and presented full English breakfast, while others noted the delicious fruit and cereal choices. Even dogs were catered for with a special sausage! Some guests enjoyed both the excellent breakfast and dinner with restaurant quality options available. Overall, guests highly recommend the breakfast at The Lorna Doone Hotel with some describing it as "the best they've ever had in a hotel".
Dinner
The dinner at The Lorna Doone Hotel received overwhelmingly positive reviews from confirmed guests. Many guests recommended trying the dinner with some highlighting the excellent value for money. The food was consistently described as fantastic, exceptional, beautiful, superb, outstanding and delicious. Fresh fish and oysters were particularly highlighted as great options. The restaurant itself was praised as excellent with a good choice of vegetarian and vegan options. The breakfast was also noted as exceptional by several guests. The staff were frequently commended for their service with one waitress in particular being singled out as excellent. While there were a few negative reviews, the majority were very positive and praised the quality, variety and presentation of the food.
Rooms
The Lorna Doone Hotel offers a variety of room types, many of which have received positive guest reviews. Guests have described the accommodation as super clean and comfortable, cosy, welcoming and lovely. Some rooms have sea views, while others overlook a small garden or village square. Several guests have remarked that their rooms were spotlessly clean and equipped with everything they needed for a comfortable stay. Some rooms are advertised as small, but guests have found them charming, cute and adequately sized for a one-night stay. The hotel also offers larger double rooms, which have been described as beautiful, spacious and comfortable. While some guests have noted that certain rooms could use updates or improvements, overall, the majority of guest reviews regarding the hotel's rooms have been positive.
Beds
The Lorna Doone Hotel offers a variety of comfortable beds to suit different preferences with many guests praising the great size and comfort of the mattresses. Some guests did mention that the bed was a bit soft or uncomfortable, but others loved the firmness and good support it offered for their backs. The hotel's rooms are also generally spacious and cozy with lovely bathrooms and essential facilities. Despite some minor issues like the pillows being too hard or the bed squeaking, most guests found the hotel quiet and peaceful, making for a good night's sleep. Some guests did have trouble sleeping, but this seems to be more of a personal issue rather than a fault of the beds or the hotel itself. Overall, the Lorna Doone Hotel provides a nice home away from home, especially for those who appreciate a big, comfy bed.
Cleanliness
The Lorna Doone Hotel is a great choice for those looking for clean and comfortable accommodation. Most guest reviews praised the hotel for its immaculate cleanliness with rooms that are well-presented and spacious. The property's commitment to reducing plastic packaging was also appreciated by many guests. The hotel staff were also commended for their hygiene efforts during the pandemic with many mentioning the steps they took to ensure guest safety. However, some guests noted that the carpets in the communal areas and some rooms were in need of cleaning and some bathrooms had mould build-up. Nonetheless, the staff were quick to address any issues, such as changing rooms due to a glitch in the computer system. All in all, the Lorna Doone Hotel is a warm and welcoming place with tasteful decorations and excellent service, providing a comfortable and clean stay.
Staff
The staff at the Lorna Doone Hotel are repeatedly described as friendly, welcoming and helpful by numerous guests. From the wonderful hosts who go out of their way to ensure a perfect stay to the efficient and attentive staff at breakfast and dinner, it is clear that hospitality is a priority at the hotel. The owners, Mel and Paul, are particularly emphasized for their fabulously welcoming and accommodating attitude towards guests, pets included. The covid-awareness of the staff is also positively commented on. The hotel appears to be a great little gem in a beautiful location, as the staff work hard to create a warm and safe space for guests to enjoy.
Dog Friendly
If you're looking for a truly dog-friendly hotel, The Lorna Doone Hotel might just be the perfect choice. Many guests have raved about how welcoming the staff and owners have been to both them and their furry companions. Dogs are allowed throughout the premises and are treated like royalty with sausages for breakfast and treats in the evening. The hotel caters not just for humans, but for pets too, which is a big plus for many travelers. Secure parking is also available for bikes, making it an excellent choice for bikers as well. The rooms are a good size with a large, comfy bed and perfect for walkers with or without pets. In short, The Lorna Doone Hotel is a genuinely pet-friendly hotel and highly recommended for any pet owner looking to stay in the area.
No, The Lorna Doone Hotel doesn't have any pool.
No, a spa isn't available at The Lorna Doone Hotel.
Yes, The Lorna Doone Hotel welcomes dogs.
No, parking facilities aren't available at The Lorna Doone Hotel.