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Alexandre Hotel Troya

Playa de las Americas , Avenida Rafael Puig Lluvina, 2 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Alexandre Hotel Troya is a great choice for those seeking a beach vacation in the sun with an excellent location right on the beachfront and close to the city center. While the breakfast and dinner receive mixed reviews, guests appreciate the friendly and helpful staff. The rooms are a mix of spacious and cozy with some guests noting the need for more comfortable furniture or added amenities. The spa and pool area receive mixed reviews, but the beach is highly praised. The hotel is a great option for those who enjoy the lively nightlife, but some guests note issues with noise. While there are mixed reviews on the comfort of the beds, guests particularly rave about the luxurious in-room spa amenities. The hotel's 4-star rating is questioned by some, but the parking facilities are praised. Families should decide if the hotel is suitable for their individual needs and preferences.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Double or Twin Room This air-conditioned room has satellite TV and a private balcony. The private bathroom is equipped with a hairdryer.

Family Room (2 Adults + 2 Children) This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony.

Junior Suite with Sea View This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Standard Single Room This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Deluxe Double or Twin Room with Spa Bath The hot tub and spa bath are the special features of this twin/double room. The spacious twin/double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Superior Double or Twin Room with Terrace The spacious twin/double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Standard Triple Room The triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 3 beds.

Superior Triple Room The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 3 beds.

Superior Family Room with separate bedroom The family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room provides a minibar, a seating area, a wardrobe, an electric kettle, as well as a flat-screen TV with satellite channels.

About Alexandre Hotel Troya

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Guest Reviews

7.8

Good

Location

The Alexandre Hotel Troya boasts an excellent location right by the ocean, situated on the beachfront and close to the city center. The hotel is conveniently located near to shops, restaurants and a sand beach. Many reviews highlight the hotel's fantastic location with easy access to everything guests need. The hotel is within walking distance of the nightlife hotspot, Veronicas strip, making it a popular choice for young people or those who like to celebrate. Despite being in a central location, many praise the hotel as being peaceful and quiet. Overall, the hotel provides a prime location for those seeking a beach vacation in the sun.

Breakfast

The breakfast at Alexandre Hotel Troya receives mixed reviews from guests. Some rave about the výborné jídlo (excellent food) and the wide variety of options, including sery, wędliny, jogurty, owoce (cheeses, cold cuts, yogurts, fruits), while others found the quality of food to be lacking and the buffet repetitive. Many comment on the need for better coffee and recommend that more coffee machines be available to avoid long wait times. Despite the varying opinions, the breakfast buffet overall is described as uitgebreid, variado, monipuolinen and rikkalik (extensive, varied, multifaceted and rich).

Dinner

The dinner experience at Alexandre Hotel Troya has received mixed reviews from guests. While some praised the good food and diverse options, others found the selection lacking, particularly in terms of fruits and desserts. The buffet reportedly had plenty of meat options but lacked flavor at times. Many guests also expressed disappointment that drinks were not included with full board meals or were charged separately with some finding the pricing inconsistent. However, breakfast was generally well-received by most guests. Some also noted themed dinners as a highlight of their stay, while others were bothered by the noise from nearby nightlife. While some travelers found the food quality to be good, others felt it was poor and too repetitive. Additionally, guests criticized the lack of vegetarian options and coffee machines in the dining area.

Rooms

The Alexandre Hotel Troya offers a mix of spacious and cozy rooms, all with balconies and varying views of the sea, pool or surrounding area. Guests rave about the amazing superior rooms complete with a terrace and the newly renovated and spacious rooms that are cleaned daily. However, some travelers note that the quality of the rooms could be improved with more comfortable furniture or added amenities such as racks. The hotel also offers family-sized rooms with multiple rooms and even a Jacuzzi. Some guests do complain of inconsistent cleaning, but most reviewers found their rooms to be very clean and modern. While some say that the hotel's restaurant is a bit outdated, many appreciate its proximity to the beach and outstanding views of the sea.

Beds

When it comes to the beds at Alexandre Hotel Troya, reviews are mixed. Some guests found the beds comfortable enough, while others noted that the mattresses were very hard or that the beds were flimsy and uncomfortable. Some rooms have a wide bed made up of two beds with wheels that can easily move apart, which may not be ideal for couples. However, there were also reviews of very large and comfortable beds. Pillows seemed to be a common issue, as some found them thin and outdated while others suggested they should be replaced entirely. One guest even reported a mix-up with their bed reservation, ending up with two twin beds pushed together with a queen-sized sheet. Despite varying reviews on the beds, some guests noted beautiful views from their rooms and highlighted that southern-facing rooms get morning sun.

Cleanliness

Guest reviews of the Alexandre Hotel Troya suggest that the cleanliness of the hotel is generally good. Many guests commented positively on the daily cleaning of their rooms, which was always very thorough and left everything neatly arranged. Some guests noted that certain aspects could be improved, such as better maintenance, more attention to detail and fresher bedding. A few guests experienced issues with cleanliness, such as dirty bed linens or unclean bathroom floors. However, most guests found the hotel to be very clean overall with some describing it as modern and spotless. The hotel staff also received positive mentions for their friendly and helpful service.

Staff

Overall, the staff of Alexandre Hotel Troya are known for their friendliness and helpfulness. However, some guests reported encountering staff members who were lazy, moody, rude or unhelpful. The cleaning staff were particularly praised for their attention to detail. Some guests mentioned specific staff members who made their stay more enjoyable, such as the man who cooked fried eggs for breakfast, the restaurant staff including Margarida and Sergio and Jonathan from reception who helped arrange a taxi to the hospital. Some guests also noted issues with communication or organization among staff members. Despite these occasional negative interactions, most guests had positive experiences with the hotel's personnel.

Spa

Guests who stayed at Alexandre Hotel Troya had access to the spa center with various types of saunas and a hydro massage pool. Some guests were pleasantly surprised to receive spa access when booking certain rooms. The spa was included in the room rate for some guests, but for others it was an additional cost. While some guests enjoyed the spa facilities, others experienced issues with certain features not working properly or being outdated. Some guests noted that the spa was not very crowded, but wished it stayed open later. One guest mentioned that the spa was closed for maintenance for part of their stay, which was disappointing. Overall, guests had a mixed experience with the spa but appreciated having the option to use it. It's worth noting that children were not allowed in the spa.

Pool

The Alexandre Hotel Troya boasts a lovely pool area that guests have praised for being clean, safe and well-maintained. With heated and outdoor pools, as well as a separate pool for children complete with a fountain, there is something for guests of all ages to enjoy. The pool area features plenty of free sunbeds, a pool table, bowls and pool towels available. Wine prices at the pool bar are reasonable and there are poolside activities to keep guests entertained. The spa's pool is also reportedly very nice. However, some guests have complained that the pool could use more heat and that the poolside bar service can be slow. Despite these minor issues, the pool area is a great place to relax and soak up the sun while enjoying the beautiful surroundings.

Beach

Alexandre Hotel Troya stands out as a great choice for a beach getaway, thanks to its ideal location right by the ocean. Guests have described the hotel as situated on the beachfront with easy access to the sand beach which is located just a few steps away from the hotel. The beach has been highly praised with guests describing it as well-equipped, clean and beautiful. Whether you are looking to relax on the beach, walk along the long promenade, or simply enjoy the nice view, the hotel's location is perfect. Plus with bars, restaurants, shops and pharmacies nearby, guests have everything they need within walking distance. For those who enjoy daily beach trips, they will appreciate the fact that the beach is just across the road, just 50 meters away, or in some cases, literally at the hotel's doorstep. Alexandre Hotel Troya deserves credit for its prime beachfront position, making it a great choice for beach lovers who want to combine sun, sea and sand with a comfortable stay.

Parking

Guests of Alexandre Hotel Troya have praised the parking facilities of the hotel in their reviews. There is always enough space available and it is located right in front of the hotel, which makes it easy to access. The parking costs 6 euros per day and is guarded. While there is a fee to park, guests appreciated the convenience of having parking available on-site. However, some guests found it difficult to find a parking spot and felt that paying for parking was mandatory. Overall, Alexandre Hotel Troya's parking facilities provide a convenient option for guests traveling by car.

Family

The Alexandre Hotel Troya might not be the best pick for families with young children as there is no kids' animation and some parts of the hotel are not suitable for them, such as the spa. However, there is a children's pool that has a fountain, though it can be scary for some little ones. Families with teenagers might also not find the hotel to be great for them. It seems that the hotel mostly caters to families with kids, so while it might not be ideal for all families, it can still make for a pleasant family holiday. Some rooms are suitable for larger families or those traveling with multiple generations. However, be aware that some beds for kids might be sofas and there were reports of plates with dents in the restaurant that could potentially be dangerous for little ones. Additionally, one guest mentioned an Irish traveller family moving in next door on their last night, which could be a concern for some families. While there was a closed children's playroom in the hotel, there were no other amenities or games for kids or adults. Overall, families should decide if the hotel is suitable for their individual needs and preferences.

Nightlife

If you're looking for a hotel with a vibrant nightlife scene, the Alexandre Hotel Troya may be the perfect spot for you. Located just steps from the beach, shops and pharmacies and a bar strip, this hotel is in the midst of a lively area. However with local nightclubs and bars nearby, guests have reported loud music playing until the early hours of the morning- sometimes even until 6:00am. Some guests noted a lack of soundproofing, requiring earplugs for a good night's sleep. Even-numbered rooms seem to be particularly affected by the noise. Despite this, the hotel does offer its own entertainment, including boat excursions and dolphin and whale watching. Overall, this hotel may be more suited to young people or those who enjoy the Las Americas nightlife.

4 Star

The Alexandre Hotel Troya is a reasonably priced 4-star hotel with varying guest opinions. While some say it's a great hotel with clean pools and amazing food, others argue that the 4-star rating might be questionable. The rooms are cleaned in the afternoon and some found issues with the bathrooms. Some guests also mentioned additional fees for fridges and kettles, which should be complimentary in a 4-star hotel. The breakfast was decent, but the coffee wasn't to everyone's liking. Some reviewers were disappointed with their rooms' location as they didn't receive enough sunlight to enjoy their terrace or suntan beds. Additionally, the spa wasn't available during the stay, which is a service that makes the hotel worthy of its 4-star rating. On a positive note, some guests enjoyed the SPA room.

Rooms with Jacuzzi / Hot-Tub

Guests at Alexandre Hotel Troya have been raving about the luxurious in-room spa amenities, including jacuzzis and thermal pools. Many guests were delighted with the smooth functioning of the spa bath, while others lamented the lack of nearby storage space for drinks or reading material. The panoramic rooms equipped with jacuzzis garnered particular enthusiasm among guests with some even hailing them as "heavenly." Meanwhile, while some enjoyed the comprehensive spa facilities on offer, others found the prices too steep. Overall, the option to book a room with a spa feature was highly appreciated by all.

Yes, Alexandre Hotel Troya has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Alexandre Hotel Troya.

No, Alexandre Hotel Troya doesn't allow dogs.

Yes, parking facilities are available at Alexandre Hotel Troya.

Yes, Alexandre Hotel Troya has a gym.

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