Alexandre Hotel Gala

Playa de las Americas , , Avenida Arquitecto Gómez Cuesta, 3 (Show on Map)


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Summary of reviewsThe Alexandre Hotel Gala is a fantastic choice for families with children, offering a kids' pool and mini-club along with daily shows, concerts and performances for adults and children. The hotel's location in Playa de las Americas is perfect for exploring the lively surroundings with its abundance of shops, restaurants and nightlife. Despite mixed reviews on the breakfast and dinner options, many guests found the food of good quality with plenty of options available. The rooms are comfortable and modern with some featuring private balconies and great views. The hotel is generally clean and well-maintained and guests found the spa and pool areas to be enjoyable. While opinions on staff were mixed, there were many positive reviews with some praise for the cleaning and restaurant staff. The hotel is perfect for beach lovers with many guests noting how close it was to the sea. There were some complaints about the paid parking and inconsistent wifi, but overall, guests had a great experience, especially families with children.
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Hotel near Golf Courses

Hotel near The Beach

Eco Friendly Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool    Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types
Twin Room This room has simple, attractive décor, air conditioning, a balcony and a minibar.

Double Room with Extra Bed (3 Adults) This room has simple, attractive décor, air conditioning, a balcony and a minibar.

Superior Double Club Room Alexandre This room features a balcony or terrace with sea views. It also includes daily access to the spa, and guests can enjoy a bathrobe and slippers. Nespresso coffee machine with welcome kit (2 coffee capsules + little bottle of water). Please note that the access to the SPA only allowed to people over 16 years of age.

Standard Family Room This room has simple, attractive décor, air conditioning, a balcony and a minibar.

Superior Triple Room with Sea View Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a terrace, this triple room also provides air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit offers 3 beds.

Single Room The unit has 1 bed.

About Alexandre Hotel Gala
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Guest Reviews
7.9
Good
Location
The Alexandre Hotel Gala boasts a prime location in Playa de las Americas with guests praising its proximity to shops, restaurants, nightlife and the beach. Many guests noted that a supermarket is conveniently located just across the street. Some guests enjoyed partial ocean views, while others appreciated the hotel's central location. Despite some mixed opinions on the surrounding area, guests generally found the location to be ideal for exploring the lively and clean surroundings. The hotel is also within walking distance to Siam Park and bus stations. Those looking for a lively nightlife will find an abundance of bars, pubs and clubs nearby. Overall, the hotel's location was a highlight for many guests.

Breakfast
The breakfast at Alexandre Hotel Gala has received mixed reviews from guests. Some guests found the breakfast to be lacking in options with not enough variety in salads and desserts. Others found the breakfast to be only average or disappointing compared to other 4-star hotels they have stayed at. A common complaint was that the food at all meal times, including breakfast, was frequently served cold. However, other guests praised the great variety of fresh food, including excellent croissants. The buffet breakfast was described as repetitive, but there were still plenty of options available. There were also positive comments on the quality of the food, especially during themed nights and the fantastic buffet formula. Some guests noted that there could be more options for British people and that the coffee and other drinks from the automatic machines were not good. Overall, while there were some issues with the breakfast, many guests were satisfied with the vast and varied options available.

Dinner
According to guest reviews, the dinner at Alexandre Hotel Gala was a mixed bag. While some found the food to be very good, delicious and with plenty of options for all, others were disappointed by the lack of variety and choice with the same dishes being repeated every day. Some guests also complained of the food always being cold or not very tasty and of having to pay for water and drinks at dinner. However, there were positive comments about the themed dinners and the international cuisine offered with options for vegetarians. The breakfast also received mixed reviews with some suggesting more salad options and better service from staff. Overall, while the dinner experience may not be perfect for everyone, there are still enjoyable options to be found, especially for those who enjoy trying different dishes in a varied buffet setting.

Rooms
The Alexandre Hotel Gala boasts modern and clean rooms with comfortable beds, some even featuring a private balcony with great views. However, some guests found that the hotel did not face the sea and that they had to pay extra to initially get a deluxe room with a sea view. Although the layout was nice, some had issues with the shower fluctuating between hot and cold temperatures. Additionally, the cleaning team used strong chlorine that left an unpleasant smell. Despite the smaller than expected pool area and some noisy construction work, most guests found the hotel to be in a beautiful location with great room amenities such as spacious bathrooms and in-room fridges. Some guests noted that there were issues with cleanliness and noise, but overall the hotel offered comfortable and stylish rooms with great views.

Beds
The Alexandre Hotel Gala boasts comfortable and modern rooms that make you feel at home during your stay. Guests can rest assured that the hotel provides a high standard of accommodation with an array of amenities. The beds have received mixed reviews with some guests praising their comfort, while others found them uncomfortable. Some guests feel that the hotel could improve in this area, especially for children who need a good night's rest. Despite mixed reviews, most guests can count on a cozy and comfortable bed to lay their head on after a long day of exploring the vibrant city.

Cleanliness
The cleanliness of Alexandre Hotel Gala has received mixed reviews from guests. Some guests reported issues such as cockroaches and bugs crawling in the restaurant, tables full of dirty plates and rooms that were cleaned with chlorine, leaving an unpleasant smell. However, many guests also praised the hotel's cleanliness, describing the hotel as clean, modern and well-maintained with clean surroundings, pool areas and rooms. Some guests suggested that the hotel could improve basic hygiene and use more aromatic cleaning products in the rooms. Despite some mediocre cleanliness, the hotel's cleaning staff received compliments for their efforts. Overall, the hotel is considered generally clean and pleasant and the employees, especially the restaurant and cleaning staff, were praised for their friendliness and willingness to help.

Staff
Reviews of the staff at Alexandre Hotel Gala are quite mixed. Some guests found the staff to be very nice and helpful, while others described them as rude, unhelpful and even miserable. The waiters in the restaurant did not receive glowing reviews with some guests describing them as not very nice or even inexperienced. Reception staff also received criticism for being rude and unable to provide information at the beginning of guests' stays. However, there were many positive comments as well with guests describing the staff in the restaurant as friendly and nice overall. The staff at the spa, pool area and bar were also mentioned as being friendly and helpful. Some guests even named specific staff members who they found to be exceptional, including animators Enrico and Antonio and buffet manager Jose Luis. Overall, while some guests had negative experiences with staff, many found them to be kind, available and helpful.

Wi-Fi
Several guests have had issues with the wifi at Alexandre Hotel Gala. Some have reported that the wifi was very inconsistent and would frequently cut out. Others have even mentioned that it was impossible to use altogether. The hotel also changed the wifi password without notifying guests, causing frustration. Some guests found that the wifi was only stable on certain devices, such as PCs and tablets, but not on others like iPhones. The quality of the wifi connection in the rooms was also reported as mediocre. Some guests were disappointed to find that there was no wifi available at the pool area. Overall, the reviews suggest that the quality and reliability of the wifi could use improvement.

Spa
The Alexandre Hotel Gala offers a great spa experience for guests. The spa includes an indoor swimming pool, sauna and a nice hot tub, although it's not included in the all-inclusive package and costs 17 euros for 2 hours. Unfortunately, towels are also not included. While no specifics were mentioned about the spa services, many guests found it to be a great experience. The Jacuzzi is clean and nice, although there's only one. The spa area is spacious and includes a heated swimming pool, children's area and plenty of comfortable seating. Reviews mention that the spa is very affordable and beautiful, but it's important to note that parking, towels and spa services are extra costs on top of accommodation. Overall, guests enjoyed the spa and found it to be worth the additional cost.

Pool
The Alexandre Hotel Gala boasts a range of pool options, including indoor and outdoor swimming pools, a hot tub and a children's pool. However, it should be noted that the use of the facilities is not included in the all-inclusive package and incurs an additional cost. Guests noted that while the pool area was smaller than expected, there were always enough sunbeds available with some mentioning the need to deposit funds in exchange for towels. While some guests commented that the water in the pools was too cold, others noted that one of the pools was heated. Despite a few complaints about reserved sunbeds, guests generally enjoyed the pool area, describing it as spacious and well-maintained.

Beach
The Alexandre Hotel Gala boasts a fantastic location that's perfect for beach lovers. It's situated just a stone's throw away from the sea with many confirmed guests describing it as being very close to the beach. The hotel is also conveniently located within walking distance of shops, restaurants and nightlife spots, making it a great base for exploring. With its óptima localização junto à praia, it's no surprise that the quality of the nearby Playa de Las Americas has been praised by guests. Overall, if you're looking for a hotel that's perfect for sun, sea and sand, the Alexandre Hotel Gala is definitely worth considering.

Parking
Guests of Alexandre Hotel Gala have shared varying opinions about parking at the hotel in their reviews. Some have found the paid parking to be a bit of a challenge with a limited number of spaces available - leaving some guests struggling to find a spot. Maneuvering in the parking area has also proven difficult for some. Guests have also noted that there is no temperature control available within the rooms. While the hotel offers spa services and a beach towel service, these extras come at an additional cost on top of the accommodation. Some guests have suggested that parking should be made free for guests, while others have appreciated the location of the hotel and the availability of parking in the surrounding area. The hotel's internal parking organization has received praise for its efficiency.

Family
If you're planning a family holiday and looking for a hotel that can accommodate everyone, Alexandre Hotel Gala might just be what you're looking for. While some guests complained about the lack of coffee capsules in their room and small beds for couples, those with children seemed to have a good time. The hotel has a kids' pool on the top deck and a mini-club in case you need some time alone. Children can also enjoy the funny Kid's Disco every evening, which always puts a smile on their faces. Moreover, the hotel organizes various shows, concerts and performances for both adults and children. If you're worried about the food, several guests mentioned that it caters well to everyone's taste, including children. The rooms are comfortable and the staff is polite and friendly, especially towards the little ones. Although some reviewers did note that the hotel needs to improve its animation for kids and the activities, overall, Alexandre Hotel Gala seems to be a great choice for families with kids.

Nightlife
Located in a bustling area, the Alexandre Hotel Gala proves to be perfect for those who want to enjoy a taste of the local nightlife. With shops, restaurants and bars just a short walk away, guests can experience the exciting entertainment options at their leisure. However, some guests warn that the nearby nightclubs can be loud with heavy music sometimes playing until 4am. Despite this, the hotel offers its own evening entertainment program every night, including music and games for all ages. The location is perfect if you're looking for a lively atmosphere with many guests pointing out the hotel's prime location near the beach and main strip. Overall, if you're looking for a hotel with a great location and plenty of entertainment options, the Alexandre Hotel Gala is the perfect choice.

4 Star
The Alexandre Hotel Gala is a four-star hotel with a decent quality establishment, but some guests believe it is more of a 3-star. Many reviews mention that breakfast and dinner are below the 4-star standard and some guests were surprised by additional costs not mentioned in the beginning. Some reviewers question why the hotel has a 4-star rating and believe it is not worth the price. However, there are positive reviews stating that the hotel is very nice and friendly. Overall, the hotel provides a good quality stay but may not meet everyone's expectations of a 4-star hotel.

Children's Pool
The Alexandre Hotel Gala boasts a fantastic pool area for families with young children. The pool for very small kids is perfect with a suitable depth for a 5-year-old (max depth 120cm, gradually getting deeper). Additionally, there is a beautiful heated pool, a hot tub and a kids' area with plenty of loungers and sofas. Some guests particularly enjoyed the SPA area, including the children's pool on the top deck. Overall, families with children can enjoy a safe and enjoyable swimming experience at Alexandre Hotel Gala.

Outdoor Pool
The Alexandre Hotel Gala boasts a fantastic outdoor pool area according to guests with multiple swimming pools, including a heated pool, a hot tub and a kids pool on the top deck. There are plenty of sun loungers available and the relaxation area is wonderful for unwinding. The outdoor space is spacious, accommodating and beautiful, making it a great place to spend your time while at the hotel. The hotel also has a fantastic spa that guests can enjoy during their stay. The pool area is a highlight for many guests and overall the hotel's outdoor space is enormous and impressive, particularly the swimming pools.


Yes, Alexandre Hotel Gala has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Alexandre Hotel Gala.

No, Alexandre Hotel Gala doesn't allow dogs.

Yes, parking facilities are available at Alexandre Hotel Gala.

Yes, Alexandre Hotel Gala has a gym.
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