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JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix , 5350 East Marriott Drive (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
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Resort with Spa

Set against the stunning backdrop of the Sonoran Desert, the Revive Spa at JW Marriott Phoenix Desert Ridge Resort & Spa offers a serene space for rejuvenation and relaxation. Upon entering the tranquil two-story rotunda, guests are welcomed by the soothing sounds of water, setting the stage for an immersive wellness experience. The spa complex echoes this tranquility throughout, extending from its treatment and relaxation rooms to the palm-lined sanctuary pool, cabanas, sauna and steam rooms.

The Revive Spa doesn't limit its offerings to treatments alone. It also houses the delectable Spa Bistro, where a dedicated chef serves dishes enriched with fresh ingredients and unique flavor combinations, ensuring a delightful culinary experience. The Salon at Revive Spa complements the wellness journey with an array of beauty services, bringing together a complete sense of well-being under one roof. The multitude of spa services range from traditional massages and facials to innovative treatments like TheraBliss Stone Massage, Bamboo Massage, Cupping and more, all tailored to meet individual wellness needs and preferences. Special care is taken to curate treatments for specific needs, such as the Prenatal massage for expectant mothers and the Gentleman’s Total Wellness facial. The Revive Spa experience embodies a holistic approach to wellness, making it an essential visit in the heart of Phoenix, AZ.

Resort with Lazy River

The JW Marriott Phoenix Desert Ridge Resort & Spa presents an unforgettable lazy river experience that serves as a perfect escape into tranquility or a source of boundless fun. This outdoor treasure provides heated waters, ensuring comfort for all seasons, and is complemented by a route that offers a laid-back journey while absorbing the scenic surroundings. Towels are conveniently provided, ensuring guests can dry off after their relaxing float or spontaneous water games. The engaging course of the lazy river ensures an enjoyable ride, making it an absolute must-try for every visitor. Whether it's the joy of floating effortlessly or the thrill of playful splashes, the lazy river guarantees an engaging and delightful time.

Luxury Resort

Resort near Golf Courses

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Lazy River Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Heated Pool

Room Types

Guest Room, 1 King This room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

JW Griffin Club for 2, Club lounge access, Guest room This room also provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. This room features lounge access to the JW Griffin Club for 2 featuring complimentary food, a hot buffet breakfast, midday snack, hors d'oeuvres, dessert, late night snack, complimentary cocktails, complimentary non-alcoholic beverages, and complimentary business services. Please note, guests must be 21 years old to use the lounge.

1 Bedroom Executive Suite, 1 King, Sofa bed, Balcony Featuring a balcony with a resort view, this suite provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

Guest room, 1 King, Mountain view, Balcony This room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom.

Guest room, 1 King, Resort view Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.

Junior Suite, 1 King, Sofa bed, Balcony This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has air conditioning, a tea and coffee maker, a flat-screen TV with streaming services and a balcony. The unit has 1 bed.

Guest room, 2 Double Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Guest room, 2 Double, Mountain view, Balcony The spacious double room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Guest room, 1 King, Botanical Garden view, Balcony The spacious double room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Guest room, 2 Double, Botanical Garden view, Balcony The spacious double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Guest room, 1 King, Pool View, Balcony The spacious double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Guest room, 2 Double, Pool View, Balcony The spacious double room features air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

JW Griffin Club for 2, Club lounge access, Guest room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

Guest room, 2 Double, Resort view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.

Renovated King Room with Adapted Tub - Mobility and Hearing Accessible The unit offers 1 bed.

Renovated Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible The unit has 2 beds.

Queen Room with Two Queen Beds, Resort View and Adapted Tub - Mobility and Hearing Accessible The unit has 2 beds.

About JW Marriott Phoenix Desert Ridge Resort & Spa

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Guest Reviews

9.0

Excellent

Rooms

The rooms at JW Marriott Phoenix Desert Ridge Resort & Spa have received positive feedback from guests with comments highlighting the design and functionality of the rooms. The hotel campus and rooms were found to be great and guests were impressed with the cleanliness and comfort of their rooms. Many guests loved their room views and the hotel's pool facilities. There were recommendations to upgrade rooms as some furniture was old and tired. However, some guests noted that the cost of the rooms did not match the outdated bathroom decor and small beds. A few guests reported issues with their room amenities such as the air conditioning, lighting and toilet, which detracted from their overall experience.

Staff

The staff at the JW Marriott Phoenix Desert Ridge Resort & Spa is exceptional with many guests praising their wonderful customer service and amazing attitude. From the bell service to the front desk, guests found the staff to be consistently friendly and helpful, contributing to an overall pleasant stay. Some guests even described the staff as outstanding, demonstrating a commitment to providing high-quality service. Although a few guests found a couple of staff members to be less than friendly, the majority of feedback was overwhelmingly positive. Overall, guests can expect excellent service from the staff at this resort.

Pool

The JW Marriott Phoenix Desert Ridge Resort & Spa boasts a fantastic pool area, loved by many guests. They raved about the lazy river, which was perfect for groups of all ages and allowed them to relax and float along. Kids especially enjoyed this feature as they had tons of fun in the water. While some guests found the lazy river to be shorter than expected, they all agreed that it was clean and well-maintained. The other pools on-site were also popular among the guests, who used all of them during their stay. However, some guests expressed frustration about having to reserve pool areas and being charged for it. In addition, the poolside drinks were pricey, but this did not affect the overall enjoyment of the pool. The resort also impressed guests with its beautiful lobby and boutique shops. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool, Lazy River.

Yes, a spa is available at JW Marriott Phoenix Desert Ridge Resort & Spa.

No, JW Marriott Phoenix Desert Ridge Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at JW Marriott Phoenix Desert Ridge Resort & Spa.

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa has a gym.

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