Holiday Inn Peterborough West, an IHG Hotel
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Summary of reviewsThe Holiday Inn Peterborough West, an IHG Hotel, is a great choice for those looking for a convenient location near the city centre and major road networks. The breakfast is highly praised by guests for its variety and value, while the dinner experience is mixed with some guests finding it pricey and the food quality not up to standard. The rooms are generally clean and comfortable, although some could benefit from updates. The staff are exceptional with guests commending their friendly and helpful attitudes. The spa facilities receive mixed reviews, but the swimming pool is a highlight for families. Parking is plentiful and free, adding an extra bonus to the stay. Overall, the hotel is a four-star accommodation with exceptional services and facilities, well worth considering for a comfortable and convenient stay.
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Heated Pool Indoor Pool Pool Lap Lanes
Hotel with Pool Lap Lanes
Room Types
About Holiday Inn Peterborough West, an IHG Hotel
Guest Reviews
The Holiday Inn Peterborough West, an IHG Hotel, has a prime location near the city centre and is conveniently located to access major road networks. The hotel is adjacent to Nene Park - Ferry Meadows and surrounded by lovely countryside, making it a brilliant location for a peaceful escape. There is plenty of parking available and guests highly recommend staying here if you visit Peterborough. Despite some reviews claiming it is located in the middle of nowhere, overall, the location is highly praised and seen as excellent for work or leisure.
The breakfast at Holiday Inn Peterborough West has been a highlight for guests according to many reviews. With a well-presented English breakfast buffet, catering for all tastes at an excellent value, guests are delighted with the variety of breakfast meals available. The set price, regardless of full or continental, provides fair range of options at breakfast. Friendly and helpful staff contributes to the dining experience being pleasurable with high standards and the food at the restaurant is excellent. The breakfast is amazing according to many guests and they enjoy the variety of choices and preparation, as well as how nicely the breakfast is laid out. Although some guests noted missing good bread and some issues with the sausages, both were outweighed by the large selection and how tasty and good the breakfast was with many guests describing it as lovely or great. Overall, guests of Holiday Inn Peterborough West are satisfied with the breakfast on offer.
The dinner experience at Holiday Inn Peterborough West, an IHG Hotel, was a mixed bag according to guest reviews. While some described their evening meal as brilliant and excellent value for money as part of the dinner bed and breakfast package, others found the dinner menu to be pricey and the food quality not up to standard. Some guests even received uncooked pizza. However, the restaurant did offer good value and acceptable but not great food. Unfortunately, the poor experience extended beyond the food as some guests encountered impolite staff and terrible bar service. Additionally, not all guests felt welcomed by the receptionist and some felt pressured to purchase breakfast. It seems that while the hotel has potential for a satisfying dinner experience, there is room for improvement in terms of menu prices, food quality and customer service.
The Holiday Inn Peterborough West, an IHG Hotel, offers a range of clean and comfortable rooms of good standard size with ample room space. While some guests found the rooms to be nice and lovely, others felt that they were dated and in need of refurbishment with stained carpets, loose bathroom fixtures and paint flaking off. Some noticed damage from previous leaks or black mould around the bath. However, most guests found the rooms to be comfortable with spacious and clean bathrooms, comfortable beds, kettles, irons and modern amenities. Although some guests experienced issues like broken door locks or poor shower pressure, they appreciated the quiet and relaxing atmosphere of the hotel. The communal areas were clean and of good quality and staff were friendly and accommodating. Overall, while some rooms could benefit from updates, guests generally found the rooms to be clean and comfortable.
Guests of the Holiday Inn Peterborough West, an IHG Hotel, have mixed reviews about the beds. While some describe the beds as huge and super comfy, others found them uncomfortable, hard or even with stains. The pillows also received mixed reviews with some guests finding them hard as rocks. However, the majority tended to describe the rooms and beds as comfortable and cozy with great comfort levels. Families traveling with kids noted that the sofa bed was not as comfortable as the main bed. Overall, guests can expect a variety of bed experiences at this hotel.
Holiday Inn Peterborough West is a clean and well-maintained hotel, according to guest reviews. Guests were impressed with how the property cleanliness was consistently upheld throughout their stay, including communal areas and dining rooms. However, some guests reported issues with cleanliness in their own rooms, such as stained carpets and dirty towels. The spa facilities were generally clean but some guests noted black mold in bathrooms. The staff were described as friendly and the rooms were comfortable. Overall, the hotel was considered a good value but some guests felt that the decor was a bit dated compared to the price they paid.
The staff at the Holiday Inn Peterborough West, an IHG Hotel, received high praise from guests for their exceptional service during their stay. Guests repeatedly mentioned the friendly, helpful and professional attitudes of the staff with some going as far as to describe their customer service as amazing. Although one guest noted that some staff members could have been more engaging, many more commended the staff for their warmth and welcoming behavior. Additionally, spa staff were frequently mentioned as being especially lovely. While there were a few comments about rude or impolite staff, these were in the minority with the majority of guests finding the staff to be a credit to the hotel and excellent in their roles. Overall, guests commented on the wonderful facilities, the lovely staff and how accommodating and helpful the team was with particular thanks to those who went above and beyond to make guests' stays memorable.
The spa facilities at Holiday Inn Peterborough West, an IHG Hotel have received mixed reviews from guests. While some have described the spa as amazing and brilliant, others have been disappointed with it. The facilities on offer include a sauna, steam room, Jacuzzi, swimming pool and gym. The staff working in the spa have been praised for their lovely service and the massages have been described as very good. Additionally, guests have found the Jacuzzi and sauna to be nice with good temperature. Overall, the hotel is described as lovely and for those looking for a perfect weekend break, the hotel and spa are recommended.
Holiday Inn Peterborough West, an IHG Hotel boasts a beautiful swimming pool, sauna and spa that are perfect for guests of all ages. The pool is great for children with many reviews mentioning it as a highlight of their stay. However, some guests felt that children should be restricted in the pool area to ensure relaxation for all guests. The pool area is warm, clean and well-maintained with fresh towels provided for convenience. Some guests commented on the noise in the corridors, especially on Saturday nights when party-goers were present. The pool changing area could be cleaner, but overall, the pool and other facilities were good. There were some issues with the pool heating and chemicals and sometimes the pool and jacuzzi could be crowded. However, guests still loved the swimming pool with some saying it was quiet, relaxing and beautiful. Overall, the pool and spa facilities at this hotel are a great addition to any stay.
Guests staying at the Holiday Inn Peterborough West, an IHG Hotel, can rejoice as there is plenty of parking available on site and it's free! Ample parking was a recurring theme in the reviews with many stating that even during busy times, there were still lots of parking spaces available. This is extremely handy for those attending meetings or events at the hotel and removes the stress of having to find alternative parking options. The fact that parking is free adds an extra bonus, especially for those who have previously experienced expensive hotel parking fees. While some guests noted that they felt the price of £100 per night was too steep for what they received, the complimentary parking helps to offset this cost. Overall, the parking situation at the Holiday Inn Peterborough West seems to be a positive aspect of the hotel, offering guests a stress-free and cost-effective experience.
Holiday Inn Peterborough West, an IHG Hotel is a great choice for families looking for a fun and comfortable stay. The hotel offers great activities for kids, such as a spacious swimming pool where kids can play until 6 pm. The interconnected rooms are perfect for families with young children, providing extra space and privacy. The hotel also provides children with a pack of goodies on arrival, including hot chocolate and coloring materials. The Christmas present given to one guest's daughter was a special touch that highlighted the hotel's warm and friendly atmosphere. The family room was clean and quiet, ensuring everyone had a good night's sleep in the large comfortable beds. In addition, the hotel's breakfast was fantastic, especially the pancake machine which the kids absolutely loved. Overall, Holiday Inn Peterborough West, an IHG Hotel is a great place for families to enjoy their vacation - it's a good place for a family stay!
The Holiday Inn Peterborough West, an IHG Hotel, has been rated four stars by its guests. Offering superb facilities and services, the hotel provides a relaxing and comfortable experience at great value for money. Guests were impressed with the pleasant atmosphere of the hotel and the neat and tidy facilities. The hotel features a nice swimming pool and the guest reviews were exceptional with many rating the hotel as superb. Although the hotel may only serve a purpose for some guests, others found it convenient and recommend it as a cheap option for a pleasant enough stay. Overall, the Holiday Inn Peterborough West, an IHG Hotel, is a four-star accommodation with exceptional services, well worth considering for a comfortable and convenient stay.
Yes, Holiday Inn Peterborough West, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Holiday Inn Peterborough West, an IHG Hotel.
No, Holiday Inn Peterborough West, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Peterborough West, an IHG Hotel.
Yes, Holiday Inn Peterborough West, an IHG Hotel has a gym.
