Sortis Hotel, Spa & Casino, Autograph Collection
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Summary of reviewsThe Sortis Hotel, Spa & Casino, Autograph Collection is a highly recommended hotel in Panama City due to its convenient location, friendly and accommodating staff and excellent amenities. Guests appreciate the hotel's cleanliness, comfortable beds and modern amenities such as great showers and AC. The pool and gym facilities are also highly rated with guests enjoying the 24/7 availability of the gym. The breakfast options are varied and delicious, although some guests note that it could have more variety. The hotel's restaurant staff and room service staff are also well-reviewed. The parking situation is a mixed bag with some guests finding the valet parking service pricey and the safety of leaving luggage at the hotel a concern. However, overall, guests have had a pleasurable and unforgettable experience at the Sortis Hotel, Spa & Casino, Autograph Collection with many describing it as a five-star hotel with magnificently maintained facilities.
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Hotel with Swimming Pool,
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Panoramic View Pool,
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About Sortis Hotel, Spa & Casino, Autograph Collection
Guest Reviews
The Sortis Hotel, Spa & Casino, Autograph Collection is highly praised for its convenient location in Panama City. Located in a central location, guests can easily explore the city and its many sights. The pool area is highly rated as a relaxing spot to soak up the sun and unwind. Being close to restaurants and other activities is a major plus. Overall, guests found the hotel to be in a great location for exploring and enjoying all that Panama City has to offer.
The breakfast options at Sortis Hotel, Spa & Casino, Autograph Collection are a mixed bag, but the positive comments outweigh the negative. Guests rave about the "spectacular" and "great" breakfast buffets with varied options, while some note that there could be more variety. A few guests had issues with the cost of certain items, but overall the breakfast was considered good. Some guests were disappointed that breakfast was not included in their reservation, but those who did partake had a satisfying experience. The staff at the restaurant receive high praise for their service. Overall, the hotel offers delicious food at their restaurants, so even if the breakfast isn't included, guests will find something appetizing to start their day with.
If you’re looking for a comfortable and clean hotel room, Sortis Hotel, Spa & Casino, Autograph Collection might just be the perfect choice for you. Guests rave about the hotel’s overall cleanliness with some particularly impressed by the room cleanliness. And although some have noted that the rooms are pretty basic, they still found them spacious with nice layouts. The rooms are also equipped with modern amenities such as excellent showers, comfortable beds and great AC. Some guests were especially delighted by the amazing room views. The hotel itself is beautiful, modern and well-maintained with helpful and friendly staff. The pool and gym facilities are also amazing. Although some guests found the beds a little lumpy, overall, the hotel offers good value for money with its affordable rates and great quality.
If you're looking for a hotel with comfortable beds, Sortis Hotel, Spa & Casino, Autograph Collection may be just what you need. Guests have reported that the beds are very comfortable with one even describing it as "great". The rooms are also nice and clean, making for a comfortable and safe stay. Despite one guest reporting lumpy beds, most guests have positive comments about the beds with one describing them as "udobnaya krovat'" (comfortable bed). Not only are the beds comfortable, but the price is also reasonable for the quality. The only negative comment about the beds was from a guest who found the mattress too soft. Overall, if you're looking for a hotel with good quality beds at a reasonable price, Sortis Hotel, Spa & Casino, Autograph Collection may be the perfect fit for you.
Guests of the Sortis Hotel, Spa & Casino, Autograph Collection had mixed opinions about the cleanliness of the hotel. Some claimed that the hotel was very clean with comfy beds and excellent showers, while others noted a strong musty smell and facilities that were not up to standard. Some guests complained about inconsistent housekeeping and a lack of cleanliness in specific areas, such as the conference room and elevators. However, overall, the hotel was described as clean and well-maintained with new and comfortable rooms. Despite a few negative comments, many guests were pleased with the impeccable cleanliness of the hotel and enjoyed their stay.
The staff at Sortis Hotel, Spa & Casino, Autograph Collection has been described as friendly, professional and accommodating. Guests commend the front desk, casino and bingo staff for their excellent customer service. The concierge is also praised for being knowledgeable and answering questions promptly. Some of the staff members are mentioned by name, such as Omar and Juan, who are described as helpful and polite. The restaurant staff and room service staff are also well reviewed. However, a few negative reviews mention rude or unhelpful staff, particularly in reception and security. Some guests also note that there seemed to be a shortage of personnel, leading to delays in service. Nonetheless, the overall impression is that the staff is attentive, friendly and helpful.
Guests of the Sortis Hotel, Spa & Casino, Autograph Collection rave about the hotel's gym facilities. Some even call it "decent" and "good" with a "great selection of equipment." The gym is available 24/7, which is also noted by guests. The pool is equally impressive, described as "beautiful and clean." However, some guests do mention that the pool and gym should have longer hours and require additional maintenance. Overall, guests appreciate the gym facilities and even love the nearby 24-hour restaurant and sports bar.
The pool at Sortis Hotel, Spa & Casino, Autograph Collection is a standout feature of the property, according to guest reviews. Many describe the pool area as "marvellous" and "amazing," praising its beauty and cleanliness. The spacious pool area is a highlight for guests, who also appreciate the on-site gym facilities. Some guests note that the pool area can get lively on weekends, but overall it is enjoyable. Drinks at the pool bar are also a popular feature. A few guests do mention that the pool itself can be quite cold and some comment on the early closing time of the pool area. However, the majority of guests love the pool and recommend it to other travelers.
The parking situation at Sortis Hotel, Spa & Casino, Autograph Collection has received mixed reviews from guests. Some have mentioned that the valet parking service can be pricey and that there is no free parking available for guests. Additionally, there have been some concerns raised about the safety of leaving luggage at the hotel. However, some guests have praised the valet parking ticket procedure for being efficient and while there may be a shortage of staff at times, it seems that most guests have been able to find parking when needed. Overall, while parking may be an area for improvement, it is not necessarily a dealbreaker for those seeking a comfortable stay at Sortis Hotel, Spa & Casino, Autograph Collection.
The Sortis Hotel, Spa & Casino, Autograph Collection has received exceptional reviews from guests who have stayed there. The beautiful hotel has magnificently maintained facilities that are worthy of a five-star rating. The spacious rooms have stunning arts on the wall and unique designs that capture the attention of everyone on video calls. The excellent service provided by the staff is something that many guests have commented on, especially the attention received at the restaurant and bar, where guests have been impressed by the friendly and helpful staff, such as Joshua and Veronica. The pool area is also a highlight, alongside the hotel's exceptional amenities, which have left guests with a pleasurable and unforgettable experience.
Yes, Sortis Hotel, Spa & Casino, Autograph Collection has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Sortis Hotel, Spa & Casino, Autograph Collection.
No, Sortis Hotel, Spa & Casino, Autograph Collection doesn't allow dogs.
Yes, parking facilities are available at Sortis Hotel, Spa & Casino, Autograph Collection.
Yes, Sortis Hotel, Spa & Casino, Autograph Collection has a gym.
