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Summary of reviewsThe Ritz-Carlton, Aruba offers clean and spacious rooms, although some guests noted outdated decor and occasional power outages. However, the exceptional staff receives rave reviews from guests with many using words like 'extraordinary' and 'outstanding' to describe their service. Guests consistently mention individuals who have given them exceptional service and even specific departments, such as the spa and restaurant staff, receive high praise. Despite some wear and tear, guests appreciate the cleanliness and space of their rooms and are blown away by the amazing staff and service at this hotel.
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About The Ritz-Carlton, Aruba
Guest Reviews
The Ritz-Carlton in Aruba offers a smaller number of rooms that are very clean and spacious. While some guests found the rooms to be a little below the Ritz standard, others praised their cleanliness and ample space. Unfortunately, some guests experienced power outages and commented on outdated decor that could use an update. To ensure a smooth stay, guests are advised not to expect breathtaking views as some images may be misleading. However, despite the wear and tear of the hotel, overall, guests appreciated the cleanliness and space of their rooms.
The staff at The Ritz-Carlton, Aruba receive rave reviews from guests. Words like 'extraordinary', 'outstanding', 'exceptional', 'friendly' and 'professional' are just a few of the many positive comments. Guests are consistently greeted with warmth and positivity and many specifically mention individuals who have given them exceptional service, such as Gregory, a waiter at the hotel. Even specific departments, such as the spa and restaurant staff, receive high praise. Overseall, guests are blown away by the amazing staff and service at this hotel.
Yes, The Ritz-Carlton, Aruba has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Ritz-Carlton, Aruba.
No, The Ritz-Carlton, Aruba doesn't allow dogs.
No, parking facilities aren't available at The Ritz-Carlton, Aruba.
Yes, The Ritz-Carlton, Aruba has a gym.