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Hilton Garden Inn Omaha Aksarben Village

Omaha , 6737 Frances Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Omaha Aksarben Village is a great choice for business travelers seeking a convenient location with all the necessary amenities. The hotel's text messaging feature was appreciated by guests, as staff checked in to ensure they had everything they needed. While some reviewers thought the room lacked warmth, it was designed with business travelers in mind. The hotel's close proximity to conference centers was a plus and guests enjoyed the full restaurant and bar and snacks available. On-site laundry facilities were also an added convenience. Although virus precautions limited pool visits and kitchen access, guests were understanding of the situation. Despite some reviewers mentioning slow service due to a low staffing level during Covid, this did not detract from their overall positive experience.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Indoor Pool

Room Types

King Room Meals can be prepared in the kitchenette, which comes with a refrigerator, a dishwasher and a microwave. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

Junior King Suite The suite provides air conditioning and a minibar.

Junior King Suite with Bath Tub - Mobility Access The quadruple room offers air conditioning and a minibar. The unit has 1 bed.

One-Bedroom King Suite The suite features air conditioning and a minibar.

King Room - Hearing Access The unit offers 1 bed.

Double Room with Two Double Beds - Non-Smoking The quadruple room features air conditioning and a minibar. The unit has 2 beds.

Corner Queen Room with Two Queen Beds - Mobility Accessible The fully equipped kitchenette has a refrigerator, a dishwasher and a microwave. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access Featuring a balcony, this quadruple room also provides air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

About Hilton Garden Inn Omaha Aksarben Village

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Guest Reviews

8.5

Very Good

Location

The Hilton Garden Inn Omaha Aksarben Village boasts an incredible location, situated at the heart of the lively Aksarben Village area. Guests are spoilt for choice with an abundance of restaurants, shops, a movie theater and bars all within walking distance. The hotel is also conveniently located near the University of Nebraska with easy access to main roads and highways. The area is safe and offers plenty of activities for visitors, including walking trails, parks and nearby sports arenas. The hotel itself is modern and impeccably clean with great desk staff and abundant free parking. Whether you're here for business or leisure, you'll love the convenience and excitement of the hotel's location.

Breakfast

Guests have mixed reviews on the breakfast at Hilton Garden Inn Omaha Aksarben Village. Some say it was great with delicious cooked-to-order options and attentive wait staff, while others found the limited spread, extra charges for continental breakfast and high prices for menu options disappointing. Some guests were able to enjoy free breakfast due to check-in issues or an included prepaid continental option, but others missed having breakfast included or were dissatisfied with the grab bag options or lack of hot breakfast due to COVID restrictions. Despite some criticisms, many found the breakfast to be good or even satisfying, but some felt that the cost should be included in the room rate or that more quality options should be available.

Rooms

The Hilton Garden Inn Omaha Aksarben Village offers guests a comfortable and clean stay with modern and beautiful facilities. Rooms are nicely organized, spacious and cozy with comfortable beds and large showers. The hotel is exceptional in its cleanliness and everything else was clean and comfortable. Guests highlighted the excellent views from rooms and the location of the property, as it is in a great spot. Staff members are friendly and the establishment is well taken care of. However, some guests complained about the lack of view, terrible pillows and hard beds. Some even reported issues with their rooms not being clean, no housekeeping and some faults with the bathroom doors and showers. But overall, the Hilton Garden Inn Omaha Aksarben Village provides a fantastic experience for guests.

Beds

When it comes to a comfortable night's sleep, Hilton Garden Inn Omaha Aksarben Village doesn't disappoint. Many guests rave about the comfort of the beds with countless comments mentioning how comfy they are. The pillows, although too soft for some, were perfect for others. The mattresses received high praise too with guests saying they slept very comfortably in them. Many reviews praise the ample amount of pillows provided and how comfortable they were. Even those who found the beds a little stiff or not as comfortable as they would have liked still state that they were relatively comfortable. Although there were a few complaints about nasty-looking stains on some of the bedding, most guests reported clean sheets and blankets. Overall, the superlative bed, along with a delicious breakfast, made for a perfect stay.

Cleanliness

Guests of the Hilton Garden Inn Omaha Aksarben Village consistently praise the hotel for its cleanliness. Many reviewers describe the property as exceptionally clean, even during the COVID-19 pandemic. Guests note that rooms, facilities and the entire building are clean and modern. One reviewer even calls their room the "cleanest they've ever seen." Additionally, guests appreciate the friendly staff and location of the hotel. While some reviewers note issues with cleanliness, such as trash under beds, dirty showers or poorly made beds, these seem to be isolated incidents rather than the norm. Overall, the Hilton Garden Inn Omaha Aksarben Village is a clean and comfortable option for travelers visiting Omaha.

Staff

Guests have spoken highly of the Hilton Garden Inn Omaha Aksarben Village staff, describing them as friendly, exceptionally friendly, kind, helpful, accommodating, attentive and professional. The front desk staff, especially Trandez, Paige and Denise, received special mentions for their outstanding service. Guests were impressed with the staff's willingness to help, even going above and beyond to resolve issues. The bartender and wait staff also received compliments for their friendly and exceptional service. A few guests mentioned encountering rude staff members, but these were exceptions in an overwhelmingly positive reviews. Overall, the hotel's staff has left a great impression on its guests, making their stay a pleasant and memorable one.

Pool

The Hilton Garden Inn Omaha Aksarben Village has an indoor pool, although some reviewers commented that it could be larger. Some guests were disappointed that there was no hot tub by the pool. Despite this, the pool worked out well for kids and many reviewers enjoyed having the pool to themselves. However, there were also some negative comments about the pool with multiple reviewers stating that the pool was cold and one stating that it was filthy. Some reviewers also had issues with rowdy guests and difficulty reserving pool time. Overall, while the pool has some limitations, it still added value to many guests’ stays at the hotel.

Parking

Guests of the Hilton Garden Inn Omaha Aksarben Village can rejoice in the ample and easy parking available at the hotel. The parking garage, which is attached to the hotel, is free and leads directly into the lobby. The covered parking area was especially appreciated during snowy weather conditions. Many guests also liked that the garage was located in the back of the building, keeping their vehicles out of the elements. Abundant free parking is available and some guests specifically enjoyed the covered garage area. While there were a few issues with fan noise and trash not being promptly removed, overall, the parking garage was convenient and a nice touch to the hotel experience.

Family

If you're looking for a family-friendly hotel, the Hilton Garden Inn Omaha Aksarben Village is a great choice. The pool is a hit with kids, although some guests mentioned that there weren't any noise barriers. While some of the rooms were a bit small for families, they had cribs available and many guests appreciated being able to reserve extra towels. The hotel is conveniently located near family and attractions like the zoo and there's plenty of space to meet up with other family members in the lobby or restaurant area. Despite the occasional rowdy guest, many reviewers left feeling like this was a great choice for a family getaway and would happily recommend it to others.

Business

The Hilton Garden Inn Omaha Aksarben Village is a practical choice for business travelers looking for a convenient location with all the necessary amenities. Guests appreciated the hotel's text messaging feature where staff checked in to make sure they had everything they needed. While some reviewers thought the room lacked warmth, it was designed with business travelers in mind. The hotel's close proximity to conference centers was a plus. Business travelers combined their work with pleasure by enjoying the full restaurant and bar and snacks available. On-site laundry facilities were also an added convenience. Guests were disappointed that virus precautions limited pool visits and kitchen access, but were understanding of the situation. Although some reviewers mentioned slow service due to a low staffing level during Covid, this did not detract from their overall positive experience.

Yes, Hilton Garden Inn Omaha Aksarben Village has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Omaha Aksarben Village.

No, Hilton Garden Inn Omaha Aksarben Village doesn't allow dogs.

Yes, parking facilities are available at Hilton Garden Inn Omaha Aksarben Village.

Yes, Hilton Garden Inn Omaha Aksarben Village has a gym.

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