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Hyatt Lodge Oak Brook Chicago

Oak Brook , 2815 Jorie Boulevard (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Lodge Oak Brook Chicago is a luxurious hotel with a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The hotel staff stands out for their exceptional customer service with guests describing them as very friendly, accommodating and helpful. The hotel offers a fantastic pool and spa with many guests raving about its size and beauty. The hotel is family-friendly with accommodating staff and a large pool area. While some guests experienced discomfort with the beds, most found them comfortable and cozy. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

King Room with Roll-In Shower - Disability Access The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a balcony, this triple room also provides a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds and tub - Disability access This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

King Room A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious triple room. The unit has 1 bed.

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

One-Bedroom King Suite A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious suite.

King Room with View A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious triple room. The unit offers 1 bed.

King Room - Hypo-Allergenic A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious triple room. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hypo-Allergenic This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

About Hyatt Lodge Oak Brook Chicago

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Guest Reviews

8.3

Very Good

Location

The Hyatt Lodge Oak Brook Chicago boasts a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The area surrounding the hotel is quiet, rural and perfect for hiking with plenty of trails to venture into the forest. The location is excellent with easy access to business and downtown Chicago, as well as being in proximity to all areas of the city, including west, north and northwest suburbs. Guest rooms have stunning views of the forest and some even have walk paths that lead into the beautiful nature scenery. While parking is not easily accessible, the hotel's location cannot be beat and the peaceful surroundings make for a comfortable stay in a good part of the city with several amenities. Overall, the location and vibes of the hotel are perfect for a relaxing stay, although it may not be ideal for those looking to party as the distance for parking could be challenging.

Breakfast

Guests at the Hyatt Lodge Oak Brook Chicago have different experiences when it comes to breakfast at the hotel. For some, breakfast was wonderful and perfect every time with outstanding options for both breakfast and dinner in the restaurant. The wait staff was also praised for being helpful. However, there were a few negative experiences, including cold breakfast and the absence of breakfast entirely, which disappointed some customers. Some felt that breakfast should be included in the room rate or at least provided for free like the coffee. Despite the mixed reviews, some guests enjoyed their meals outside on the patio and for those in a hurry, there was a convenient grab and go option.

Rooms

The Hyatt Lodge Oak Brook Chicago offers a luxurious stay with updated, clean rooms and comfortable beds. Guests appreciated the nice views and spacious showers in the bathrooms. Though there were some issues with cleanliness and room upgrades, the staff were friendly and accommodating to guest requests. The property itself was considered gorgeous with balconies bringing in the beauty of the surrounding wooded area. While some guests found the rooms smaller than expected or lacking certain amenities like microwaves, others found them spacious and well laid out. Overall, the hotel had a relaxing and quiet atmosphere, despite some noise concerns with adjoining rooms and families with children. Though some areas of the hotel, like the pool chairs, could use some updating, the rooms and facilities were kept clean and comfortable.

Beds

When it comes to the beds at the Hyatt Lodge Oak Brook Chicago, there is a bit of a mixed bag. While some guests experienced discomfort due to the firmness or low height of the king size beds, others raved about how comfortable and cozy they were. Some even went so far as to call the beds "sooo comfy!" However, there were a few negative experiences with rock hard mattresses that made for an uneasy night's sleep. Additionally, some guests were unhappy with the quality of the bedding, citing flat sheets and thin comforters that were layered awkwardly. Despite these occasional concerns, most guests had no complaints and were happy to rest their heads on the hotel's comfy beds.

Cleanliness

Guests of the Hyatt Lodge Oak Brook Chicago have noted the generally clean and well-maintained premise with very clean rooms and elegant facilities. Despite some isolated issues with cleanliness such as strips of dust along bedskirting and cabinets, dirty towels upon arrival and a dirty microwave in the vending machine area, the housekeeping staff was generally great and ensured sanitary conditions throughout the hotel even during the pandemic. The large pool area was also praised for its social distancing protocols and fantastic chlorine levels. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.

Staff

According to reviews from guests of the Hyatt Lodge Oak Brook Chicago, the hotel staff stands out for their exceptional customer service. They are described as very friendly, accommodating and helpful. One guest highlighted the outstanding service provided by Lamar and Sol during their checkout experience. The bartender, Gio, also received high praise for his amazing service. The hotel manager, Rene, was described as incredible by another guest. The staff seemed to be approachable and patient, especially with families with kids. Some guests did note some issues with unfriendly staff members and some lack of organization, but the majority of reviews rave about how great the staff was. Overall, the reviews indicate that the staff at Hyatt Lodge Oak Brook Chicago positively impacted guests' experiences and made their stays enjoyable.

Spa

If you're looking to pamper yourself during your stay at Hyatt Lodge Oak Brook Chicago, you won't be disappointed. The pool and spa at the hotel were described as very nice and great by guests. While some reviewers noted that operations could be improved in the area, the overall experience was still luxurious. The spa services were limited, but you can reserve them 24 hours in advance. The spa-like pool was a highlight for many and some guests even raved about the jacuzzi. While the spa closed early, guests loved that the hotel also featured a bar and restaurant for a complete evening of indulgence. Overall, travelers would love to experience the spa again and highly recommend it.

Pool

The Hyatt Lodge Oak Brook Chicago has a lot to offer, including a fantastic pool and spa. Guests mention the pool several times in their reviews with many raving about its size and beauty. Despite some reports of overcrowding and noisy children, many guests found the pool area to be a relaxing oasis. The hotel staff did an excellent job of managing capacity during the COVID-19 pandemic, allowing for social distancing in the pool area. However, some guests were not happy with the lack of monitoring activity with people doing flips and diving and many non-guests using the pool. Some guests who paid extra fees for amenities like the pool were disappointed. Despite these few negatives, most guests loved the pool and found it to be a highlight of their stay at the hotel.

Parking

Guests at the Hyatt Lodge Oak Brook Chicago have mixed reviews about the hotel's parking situation. Some complained that the parking lot was far from the entrance and not ideal for people with disabilities or for handling baggage. However, others appreciated the valet parking services offered at a reasonable cost of $8 for guests and $16 for overnight stay. Due to Covid-19 restrictions, valet and shuttle services were temporarily unavailable. Despite the challenges, some guests found the parking to be great and even though it required a bit of a walk, it was still manageable with valet service. Overall, while the distance to the parking lot did pose some issues, guests enjoyed their stays and appreciated the safety measures put in place during these uncertain times.

Family

Looking for a quick and fun family getaway? Look no further than the Hyatt Lodge Oak Brook Chicago! Guests raved about the hotel's accommodating staff, family-friendly atmosphere and large pool area. With pure rooms and even accommodations for pets, this hotel truly has it all. While some guests noted that the hotel can get a bit crowded with kids on Saturdays, others found it to be the perfect spot for celebrating a child's birthday. And while there were some minor complaints about noisy dogs and large groups of children running around late at night, overall guests found this hotel to be a fantastic spot for making memories with the family. Whether you're traveling with young kids or looking for a romantic couples' getaway, the Hyatt Lodge Oak Brook Chicago is the place to be.

Yes, Hyatt Lodge Oak Brook Chicago has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hyatt Lodge Oak Brook Chicago.

Yes, Hyatt Lodge Oak Brook Chicago welcomes dogs.

Yes, parking facilities are available at Hyatt Lodge Oak Brook Chicago.

Yes, Hyatt Lodge Oak Brook Chicago has a gym.

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