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Chalet Ivy is Niseko's premier boutique hotel since the opening of its doors in December 2012. The hotel boasts 78 comfortable and elegantly decorated rooms and suites, exquisite dining options at the hotel's restaurant, 'Snow Castle', as well as a natural hot spring that allows guests to relax and unwind in this tranquil environment.
Summary of reviewsChalet Ivy Hirafu is a highly recommended hotel for those looking for a memorable ski vacation in Hirafu. The hotel's location is perfect with easy access to the slopes and nearby shops and restaurants. The breakfast is amazing with a range of options, including vegan and dietary restrictions. The rooms are spacious, modern and comfortable with breathtaking views of the ski slope. The hotel is spotless with clean and well-kept facilities and rooms. The staff is exceptional with friendly, polite and professional service. The onsen experience is amazing with both public and private options available. The gym is well-stocked and the hotel is great for families. The ski services and shuttle to the hill were perfect and the hotel offers highly professional ski rental service. The beds are comfortable and the hotel offers good value for money. Overall, Chalet Ivy Hirafu is a luxurious, beautiful, unique and cozy boutique hotel that stands out among others.
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Hotel with Ski To Door Access
Featuring an in house ski as well as mountain and snowboard wear ski concierge, the hotel's experienced team will fit you with a wide range of gear from entry level to the latest pro models.
The hotel is located within a short distance from the Hirafu ski area, Niseko’s famous ski hill.
With luxurious and comfortable rooms and suites, excellent service and a stunning location, this hotel is a great choice for a unique and romantic honeymoon getaway.
All children are welcome, one child up to 6 years stays for free when using existing beds.
Whether you are heading out for a day on the famous Niseko powder snow, or touring the bounty of amazing beauty of Hokkaido, Chalet Ivy is the perfect base for romantic vacations.
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About Chalet Ivy Hirafu
Guest Reviews
Located in the heart of Hirafu, Chalet Ivy is the perfect accommodation for ski enthusiasts with easy access to the slopes via a short walk or courtesy shuttle. Guests have praised the convenient location with ski shops, restaurants and shops right next to the hotel. All Hirafu restaurants are within a 10-minute walking distance. The hotel also offers a private shuttle and complimentary bus service to and from the ski slopes, making skiing incredibly convenient. The location is superb and the views from the rooms are amazing. Guests have also mentioned that the hotel is only 5 minutes walk from Hirafu Welcome Centre/Hirafu Base Gondola and Hirafu Cross. The hotel's reliable and friendly shuttle service to and from the gondola, Kutchan station and Rhythm Ski Equipment store has been highly recommended. Overall, the location of Chalet Ivy is perfect for a memorable ski vacation in Hirafu.
When it comes to breakfast at Chalet Ivy Hirafu, guests agree that the food is amazing and delicious. The restaurant offers a range of options, including Western classics, omelettes, sandwiches, Ramen, sushi, fish of the day and a full buffet with cereals, pastries, juice, cheese and Asian seafood and noodle dishes. Some guests even claim it's the best breakfast in Niseko. While some guests found the selection to be slightly limited, others praised the variety and the effort that went into preparing and presenting the food. There were even options for vegans and those with dietary restrictions. The only complaints guests had were about the crowded breakfast area and some staff members blocking the buffet area. Overall, guests were satisfied with the breakfast at Chalet Ivy Hirafu.
Guests of Chalet Ivy Hirafu had mixed reviews about the hotel restaurant. Some found it hit or miss in terms of quality and lacking in ambience, while others praised the delicious and varied breakfast and dinner offerings. Guests highly recommend making dinner reservations and trying the seven-course menu, which was described as high-quality and lovingly arranged. Dishes such as the local Genghis Khan and the perfectly cooked flounder were highlights for many diners. However, some found the dinner choices limited and overpriced. A few guests mentioned slow service or confusing menu descriptions, but overall the hotel's food received high marks for taste and presentation.
Chalet Ivy Hirafu boasts incredible rooms that are spacious, modern and comfortable with nice and clean decor and breathtaking views of the ski slope. The beds are comfortable with well-appointed amenities that include kimono robes and automatic toilet lids. The hotel is spotless with clean and well-kept up facilities and rooms that have plenty of storage space, personal touches and even complimentary snacks and hand sanitizer. Private onsen is a highlight of some rooms, allowing guests to relax and enjoy the breathtaking views. While some reviewers noted that their room was a bit small or lacked a good view, the overall consensus is that the rooms are cozy, stylish and perfect for a relaxing stay at this clean and modern hotel with great location and view.
Chalet Ivy Hirafu is a hotel that offers cosy and comfortable beds and guests have referred to their mattresses as exceptionally comfortable. Although some rooms have twin beds pushed together, guests have expressed satisfaction with their sleep quality. Some guests did mention the inconvenience of the lamp between the beds being bumped into, but this did not take away from the overall sleeping experience. However, there were some complaints about the marketing of the family suite room, as it did not meet the expectation of accommodating four people in separate beds without extra charges. Overall, guests seem content with the comfort of the beds and the air conditioning in the hotel room.
If you're looking for a hotel that prioritizes cleanliness, then the Chalet Ivy Hirafu is a great choice! Guests consistently rave about how clean the hotel is with rooms that are beautifully clean and carefully cleaned every day. The hotel's facilities, onsen, restaurant and locker room are also spotless. The onsen is a particular highlight with both indoor and outdoor options that are clean and basic. The laundry room is also efficient and clean. Guests appreciate the attention to detail when it comes to cleanliness with staff that are diligent in vacuuming, cleaning and maintaining the hotel. The hotel's location is also praised with incredible rooms that are clean and comfortable. Overall, the Chalet Ivy Hirafu is a modern and compact hotel that is kept in pristine condition, making it a great and comfortable place to stay.
If you're looking for a hotel with exceptional customer service, Chalet Ivy Hirafu is the place for you. The staff, including the receptionist Pearl, are friendly, polite, helpful and professional. They go out of their way to make your stay comfortable and are willing to help with anything you need, from booking dinner reservations to transportation. The ski concierge, Daniel, is incredibly knowledgeable and the shuttle service and drivers are top-notch. The staff speaks fluent English and is accommodating to guests from various countries. The hotel is well-organized and the front desk is exceptionally attentive. The hotel has a warm and thoughtful management team and the staffs are lovely, cute, supportive and efficient. From the front desk, ski concierge, restaurants, shuttle service and room cleaning, the staff provides Rundum perfekt service.
The chalet Ivy Hirafu boasts an amazing onsen experience that guests cannot get enough of. The public onsen is perfect, enjoyable and amazing with indoor and outdoor options that can be accessed 24 hours a day. The private onsen is particularly charming and incredible and guests loved the option to book it for rest days. While the public onsen can get crowded in the afternoon, guests loved its spacious and relaxing amenities. The hotel gym is also well-equipped and massages are offered. The onsen is clean with good water quality and a sulfuric smell that is delightful. Guests appreciated the towels provided and the toiletry station available, so they don't have to bring their own. Overall, the onsen amenities exceed expectations, making the chalet Ivy Hirafu the perfect choice for an unforgettable onsen experience.
If you're looking to stay at a hotel with great gym facilities, Chalet Ivy Hirafu might just be the perfect choice for you. Guests have raved about the well-stocked gym available at the hotel and appreciated the free laundry service as an added bonus. Although some guests noted that there wasn't anything particularly standout about the gym, it's still considered a great amenity. Additionally, some guests noted that they had fun in the gym and others appreciated the gym's location in the hotel's basement. If you're someone who values a good workout while on vacation, Chalet Ivy Hirafu is definitely worth considering!
Chalet Ivy Hirafu is the perfect travel destination for families looking for a relaxing and fun vacation. The hotel easily accommodates families of four with their spacious rooms and provides the best service and experience. It's convenient location is also a plus for families. Previous guests have recommended this hotel to their friends and family. The hotel does not provide specific activities for children, but the spacious and comfortable rooms make for a great family vacation. Some guests have suggested that providing toothbrushes for children would have been a nice addition. Overall, families have enjoyed their stay at Chalet Ivy Hirafu and would consider returning with their relatives.
If you're planning a ski vacation in Japan, Chalet Ivy Hirafu is the perfect Japanese ski vacation spot. It's located right in the center of Hirafu town with easy access to the mountain. You can take advantage of their in-house ski concierge and rental service for convenient rental, lessons and transport up to the lifts. The hotel also offers a private shuttle ready to take you up to the welcome center or the gondola. And, to make things even easier, every room has a locker in the locker room that fits well a pair of skis and a snowboard plus your gear. There is also a free, on-demand shuttle that will bring you straight to (or back from) the slopes. Guests have praised the reliable and friendly courtesy van service to the ski lifts, which was really appreciated. It's also great to know that you may borrow ski sets from any of the ski equipment stores and store them at the ski concierge. Furthermore, the ski services and shuttle to the hill were perfect and the hotel offers highly professional ski rental service. The location is great for walking through Hirafu town and definitely for skiing. All in all, it's a great and comfortable place to stay, especially for skiers.
Chalet Ivy Hirafu has been receiving rave reviews from guests who have had a very comfortable stay and enjoyed the superb facilities and services offered by the hotel. The location is great, especially for skiers and the beds are comfortable. Guests have also appreciated the good value and breakfast included with their stay. Even those who have found no issues with the hotel have left a very good rating with some describing Chalet Ivy Hirafu as magnífico or extraordinário. While some guests have mentioned a lack of parking and restaurant options, overall the hotel has been praised for its cleanliness and pleasant atmosphere. A number of guests have also expressed their desire to return to the hotel in the future, making Chalet Ivy Hirafu a highly recommended choice for those visiting Niseko.
Chalet Ivy Hirafu is an amazing hotel that offers the best value in Niseko. It is a luxurious, beautiful, unique and cozy boutique hotel that stands out among others. The rooms are cozy and luxurious with a modern and high-quality appearance that is unmatched. Guests rate this stay as the most satisfactory from all their travels. The service is super and the kitchen is top-notch. Overall, there is nothing negative to say about this hotel. It is a must-stay for anyone visiting the area.
No, Chalet Ivy Hirafu doesn't have any pool.
Yes, a spa is available at Chalet Ivy Hirafu.
No, Chalet Ivy Hirafu doesn't allow dogs.
No, parking facilities aren't available at Chalet Ivy Hirafu.
Yes, Chalet Ivy Hirafu has a gym.
