Crystal Waters is a first-class hotel where you'll be greeted by a friendly, polite and amazing staff. They are always ready to serve and provide impeccable service with a smile. The staff is very pleasant, available 24/7 and eager to help guests with any request. The team accommodates guests' every need, including assistance with renting a car, extending stays and resolving issues. They are well-trained and always try their best to resolve issues promptly. The hotel staff is courteous, effective, attentive and well-mannered, making guests feel at home. While some receptionists had bad attitudes, most of the staff was brilliant, exceptional and skilled. The pool bar staff was fantastic and the restaurant staff, although variable, was still friendly and helpful. The hotel's employees are overwhelmingly friendly, kind and charming, such as Panos and Zalinda at the pool bar and Anastasia, who helped a guest with a hot water supply and car hire issue. The staff also looked after guests' special requests, allergies and needs, making them feel comfortable and safe. The staff also provides unexpected treats, such as fruit platters and wine, which guests appreciate. Overall, Crystal Waters has a friendly, attentive and helpful staff who will make your stay enjoyable, memorable and comfortable.